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Topic:
WARNING!!! New CCP Update requires dealer login!
This thread has 289 replies. Displaying posts 271 through 285.
OP | Post 271 made on Sunday December 4, 2022 at 20:48
DJ Garcia
Founding Member
Joined:
Posts:
August 2001
404
On October 11, 2022 at 02:45, ArqSteady said...
Does anybody know what was the last CCP version before requiring a Login?

Mine is 4.0.1106.8 in the About.
DJ - MX-4000 LG 77G3
Post 272 made on Thursday December 15, 2022 at 13:10
shokwaverider
Regular Member
Joined:
Posts:
January 2021
97
Latest Update: 4.12.0810.4

Only changed the following Files: env.dat - CCP.info - MXSYS.dat - UpdateItems.ini and URCFrame.exe.

If you have a URCFrame.exe that does not require a login then you can just replace the other files and you will be updated. :)
Post 273 made on Tuesday December 20, 2022 at 00:45
joltman
Long Time Member
Joined:
Posts:
February 2019
17
So I forgot to update the group. Back in June 2022, I emailed URC from their CONTACT US link on their webpage. They gave me a username and password and I tested it with CCP and it updated and worked great! Today, I wanted to update my remote and opened CCP and it upgraded to 4.12.0810.4 and it is telling me either my login is incorrect or I don't have permissions to use the software. I've logged into urcportal.com with that username and password. The portal is telling me "This site will allow you to access URC’s legacy software (Resources Tab)". It does allow me to download the CCP installer (142KB). I emailed support again, as well as opened a ticket on the urcportal.com support page. We'll see if they respond.

EDIT:

Ignore the struckout portion of my message above.  This was my own fault.  I did some policy based routing on my firewall and this caused the issue above.  I'm able to login to my CCP and work as needed.  Sorry for the false alarm.

Last edited by joltman on December 20, 2022 11:58.
Post 274 made on Friday December 23, 2022 at 17:06
Rcdriver
Junior Member
Joined:
Posts:
December 2022
1
Does anyone have the last working URCFrame.exe they could share via RCMail I'd so very much appreciate it.
Thanks
Post 275 made on Tuesday January 3, 2023 at 20:39
HateTheSnow
Junior Member
Joined:
Posts:
January 2023
1
I saw the thread here after the CCP program our AV installer left with us suddenly required a dealer user name & p/w after accepting the update prompt. Mild panic at first since we had a new TV to program but our installer isn't local (or needed for this config update), but all is well.

What I wanted to share is that we are located in the US and URC is still providing login credentials to end users for the asking. All we had to do was provide the s/n for our MX-990 and wait a couple of days for them to send the login/pass.
Post 276 made on Thursday January 26, 2023 at 11:12
pablor1
Junior Member
Joined:
Posts:
January 2023
2
I'm in desperate need for the CCP software. My system crapped out on my boat and I don't have a dealer where I'm located. Could someone send? I would be greatly appreciated!!!
Post 277 made on Sunday February 26, 2023 at 21:40
AVphile
Long Time Member
Joined:
Posts:
April 2013
44
Does the URCFrame.exe hack still work with the latest CPP?

After getting the nasty update I did a system restore. So now I'm back to a 1/5/2021 version, but curious about updating to get new codes for Bluesound.
Stefan - URC MX-1200, R40, Marantz RC3200, Harmony 700, 650.
Post 278 made on Friday March 10, 2023 at 11:13
Loki0909
Junior Member
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Posts:
March 2023
3
Does anyone have the ccp software id.

they will give me an user id but i need the ccp software
Post 279 made on Saturday March 18, 2023 at 17:31
gharnett5548
Junior Member
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March 2023
2
It is understandable that many people here are now upset about this. It is unfortunate that the originally installation company has gone out of business and can not return to help.
It has always been policy that the CCP program was for professionals only. It never made sense why some companies gave out the software at their discretion to begin with. Doing so takes away from future work from the business perspective. Not only that, companies typically have invested hours of traing to become certified and have the rights for the software. Why give it away for free? Never made sense.
From a business perspective, I think it was about time they put a password there to protect this from being given out freely. If anyone who is authorized gives out the credentials is looking for troubles as this information is the same for dealer access on the web. This means free training to un authorized people as well as access to dealer pricing. It's hard enough already with shady businesses selling dirt cheap on the Internet and hard to compete. And then you wonder why they up the installation fees. It'ssomething I've been dealing with for years.

Why do people feel it's OK to "steal" the programming and circumvent having to call someone who is trained for it and has vested time and money into it. It's just like people who go to an auto repair shop and ask for a "free" diagnosis with a check engine light. You expect a trained professional to use an expensive piece of equipment who is paid a decent salary to give away that service only to have the information to go to the nearest Autozone or Pep Boys to get the parts and do themselves.
Post 280 made on Saturday March 18, 2023 at 19:29
buzz
Super Member
Joined:
Posts:
May 2003
4,396
I agree with your point, but the check engine light analogy, breaks down somewhat because multiple shops offer free diagnosis of the check engine light.
Post 281 made on Tuesday April 4, 2023 at 11:07
Bosteve
Long Time Member
Joined:
Posts:
May 2003
102
The check engine light analogy also doesn't fit because consumers can buy their own diagnostic tool for about $20 that will read the check engine light codes.

The perspective of @gharnett5548 might make sense from an installer's standpoint, but it doesn't make sense from the customer's standpoint. Why should a customer have to call in a professional installer every time they want to make some minor tweak to the programming of their remotes? Although not every customer is tech-savvy, many of them are quite capable of handling remote programming themselves. I guess URC has decided who they most want to please.
Post 282 made on Tuesday April 4, 2023 at 18:46
BobL
Founding Member
Joined:
Posts:
March 2002
1,353
It's not just URC, most other remote/ control system companies do the same thing such as Crestron, AMX, Savant, RTI, Control4, etc. Unfortunately, there are not a lot of DIY solutions now that Harmony is gone.
Post 283 made on Wednesday April 5, 2023 at 11:10
goldenzrule
Loyal Member
Joined:
Posts:
July 2007
8,479
On April 4, 2023 at 11:07, Bosteve said...
The check engine light analogy also doesn't fit because consumers can buy their own diagnostic tool for about $20 that will read the check engine light codes.

The perspective of @gharnett5548 might make sense from an installer's standpoint, but it doesn't make sense from the customer's standpoint. Why should a customer have to call in a professional installer every time they want to make some minor tweak to the programming of their remotes? Although not every customer is tech-savvy, many of them are quite capable of handling remote programming themselves. I guess URC has decided who they most want to please.

Reading CEL is different than system programming. I have 3 scanners that can read the codes on my Porsche, but the dealer ONLY software that is required for a lot of programming, such as new key programming and airbag activation/deactivation just to name a couple, are not available on any consumer scanners. What gives, I'm perfectly capable of programming these. My Porsche costs a hell of a lot more than a remote control, why can't I have access? People of to stop acting like URC is someoanee that is the only company on the planet that limits access to software. It's literally everywhere
Post 284 made on Wednesday April 5, 2023 at 12:41
buzz
Super Member
Joined:
Posts:
May 2003
4,396
In some cases the dealer must work through a portal.  If there is not yet an active Internet connection at the site working there is tricky. Worse, if you don't give the manufacturer enough business, your customers can be assigned to another dealer in the blink of an eye. In an effort to protect the manufacturer's reputation I could justify dropping an unethical or inept dealer, but not for missing a sales target arbitrarily assigned by the manufacturer.
Post 285 made on Tuesday May 30, 2023 at 00:53
CZ Eddie
Long Time Member
Joined:
Posts:
March 2009
81
Why are people who are being given a URC username/login asking for the CCP software?
Why aren't they just logging into the URC website and downloading it?

[Link: urcportal.com]
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