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Topic:
WARNING!!! New CCP Update requires dealer login!
This thread has 264 replies. Displaying posts 241 through 255.
Post 241 made on Monday April 18, 2022 at 17:30
BritInVA
Long Time Member
Joined:
Posts:
December 2008
27
On April 18, 2022 at 09:39, BritInVA said...
I tried contacting them, but got message that I was past cut off and they state "As of 3/1/2022 we can no longer offer any version of software to our end user community"

I cannot now get my old CCP software to work.......... my version is from 2014 (ver 1.4.034.1217)......... Its installed and opens but none of my remotes old files will load.

If anyone willing to help please message me

{UPDATE} After another contact URC provided me with an account...... so worth persevering!
Post 242 made on Friday April 29, 2022 at 15:08
relay
Lurking Member
Joined:
Posts:
December 2006
3
Oh boy, I am in a similar situation. Have not needed to update my MX 980 for quite some time and discover this change. Could someone share the updated files or other option with me??? Willing to send you good thoughts forever!!!!
Thanks!
Post 243 made on Wednesday May 4, 2022 at 21:42
CZ Eddie
Long Time Member
Joined:
Posts:
March 2009
34
So, last November I signed up for an account.
URC Dealer Portal sent me an email with my username & password.

I just tried opened the app for the first time in a long time today, and it did an update and is now suddenly forcing me to log in.
So, I used the username & password that URC gave me but it says "Login Failure" when I log in with that.

What gives?


I didn't want to contact URC given that they're not making any money off of me.
But I ended up doing so and it turns out that I had changed my password and forgot.
They had sent me an email when I first signed up with a password and that's the password (old) that I had been trying to use.
They sent me a new email with my changed password and now I'm able to log into the app.

Weird that the old password still works on the portal.

Caution:  Don't use your bank password because it gets delivered by email in plain text which can be intercepted. 

Last edited by CZ Eddie on May 6, 2022 09:14.
Post 244 made on Wednesday May 4, 2022 at 21:44
CZ Eddie
Long Time Member
Joined:
Posts:
March 2009
34
Hmm, the dealer portal website is letting me log in.
It's just the CCP that's not.

Is nobody else having this problem?

Last edited by CZ Eddie on May 6, 2022 09:14.
Post 245 made on Friday May 6, 2022 at 04:10
Merv
Long Time Member
Joined:
Posts:
November 2003
39
On May 4, 2022 at 21:44, CZ Eddie said...
Hmm, the dealer portal website is letting me log in.
It's just the CCP that's not.

Is nobody else having this problem?

Your post prompted me to try my login as I’ve not used it since registering.

Mine logged in with no problems. I’d email URC about it.
Post 246 made on Friday May 6, 2022 at 09:15
CZ Eddie
Long Time Member
Joined:
Posts:
March 2009
34
All good now, see above!
Post 247 made on Monday May 9, 2022 at 23:04
TheDudeAbides
Junior Member
Joined:
Posts:
May 2022
1
what email address are you guys using to contact them about this?
Post 248 made on Friday June 3, 2022 at 00:16
joltman
Junior Member
Joined:
Posts:
February 2019
15
I'm pretty unhappy that my legit purchased MX-990 can't be programmed anymore. I purchased my remote back in January 2019. I was able to get it programmed and have been using it for years. It's been great. Now that I need to program a replacement receiver and I try opening CCP, it hangs. I find this thread and it looks like I missed my opportunity to register for a portal login. I did just email the address on the portal page:

[email protected]

We'll see if they respond.

EDIT:

Whelp, that email address is not working. I got a bounce back. So I also need to know which email address others are using.

Last edited by joltman on June 3, 2022 00:23.
Post 249 made on Friday June 3, 2022 at 10:20
goldenzrule
Loyal Member
Joined:
Posts:
July 2007
8,414
On June 3, 2022 at 00:16, joltman said...
I'm pretty unhappy that my legit purchased MX-990 can't be programmed anymore. I purchased my remote back in January 2019. I was able to get it programmed and have been using it for years. It's been great. Now that I need to program a replacement receiver and I try opening CCP, it hangs. I find this thread and it looks like I missed my opportunity to register for a portal login. I did just email the address on the portal page:

[email protected]

We'll see if they respond.

EDIT:

Whelp, that email address is not working. I got a bounce back. So I also need to know which email address others are using.

I'm not sure what email address people are using, but was curious where you purchased your remote, if you don't mind me asking.
Post 250 made on Wednesday June 8, 2022 at 12:50
TVAddict
Long Time Member
Joined:
Posts:
June 2002
91
For those of you who are, like me, late tot he party. I've send a message to URC using their "Contact Us" page and they've created a user account, no questions asked.
Post 251 made on Tuesday June 14, 2022 at 17:24
kdp99
Long Time Member
Joined:
Posts:
April 2004
125
Same with me, took a few days, but only because my emails with the model numbers did not arrive when sent from my desktop, but did form my phone. I have had the login info but not had time to user it yet.
Post 252 made on Tuesday June 14, 2022 at 18:04
cabinum
Lurking Member
Joined:
Posts:
March 2018
4
**UPDATED**

Got my "End User" creds today, and everything seems fine. Hope everyone is having the same experience.



Original post:

Speaking of late to the party . . . Just sent in my request for credentials as a "consumer". Will post results when I get them. So sad to see this development. Their products were so popular for so long, it's gonna make retracting the original "if they want it, they can have it" software policy really difficult. Just wish I didn't have to make changes right this minute.

Last edited by cabinum on June 15, 2022 17:40.
Post 253 made on Tuesday June 21, 2022 at 10:24
djos
Long Time Member
Joined:
Posts:
May 2005
72
On September 17, 2021 at 07:39, Ernie said...
I looked into the sofabaton once.  The thing that wasnt clear to me was can you run multiple remotes with the same base station?  The X1 looks pretty promising.

I bought a couple of the new X1's - TL;DR they suck pretty hard and have major issues - I documented most of them here:

[Link: bbs.sofabaton.com]

and then one of my dogs destroyed the screen on 1 of them and it was even more downhill from there.

[Link: bbs.sofabaton.com]

I've basically thrown them both into my junk drawer and bought an MX-980 (to replace my worn out MX-810) and an MX-900 to replace my Harmony One.

Luckily for me I have CCP and MX-900/980 Editor software from ~2009 so oneway or another I should be ok.
URC MX-900 + MRF-350
URC MX-980 + MRF-350
Post 254 made on Tuesday June 21, 2022 at 11:24
djos
Long Time Member
Joined:
Posts:
May 2005
72
On July 24, 2021 at 08:31, Ernie said...
Yep!  I ended up creating this PowerShell file:

reg delete "HKEY_CURRENT_USER\Software\Universal Remote Control, Inc\Complete Control Program\Recent File List" /f
& "C:\Program Files (x86)\Universal Remote Control, Inc\Complete Control Program\ccp.exe"
exit 0


I saved it as

C:\Program Files (x86)\Universal Remote Control, Inc\Complete Control Program\ccp.ps1
 
and edited the start menu icon so the so the "Target" says:

C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe -ExecutionPolicy Bypass -File "C:\Program Files (x86)\Universal Remote Control, Inc\Complete Control Program\CCP.ps1"

You have to first find the icon in the Start Menu, right-click and hit "Open File Location", then right-click the Shortcut and hit "Properties".

So at least it is partially automated.

Just to add some additional info - I was able to install my 2009 edition of CCP in a Windows 7 VM on my intel Mac. Then I ran through the huge update and backed up the "URCFrame.exe" file.

I then ran the next update, which breaks the PowerShell hack. So I replaced the "URCFrame.exe" file with the previous version and the PowerShell hack works again. 👍

I imagine this method should keep most of us going for a fair while.
URC MX-900 + MRF-350
URC MX-980 + MRF-350
Post 255 made on Saturday June 25, 2022 at 22:49
jfkeith42
Lurking Member
Joined:
Posts:
January 2010
2
On June 14, 2022 at 18:04, cabinum said...
**UPDATED**

Got my "End User" creds today, and everything seems fine. Hope everyone is having the same experience.

Original post:

Speaking of late to the party . . . Just sent in my request for credentials as a "consumer". Will post results when I get them. So sad to see this development. Their products were so popular for so long, it's gonna make retracting the original "if they want it, they can have it" software policy really difficult. Just wish I didn't have to make changes right this minute.

This is very encouraging! Just sent in a request, fingers crossed.
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