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Page 18 of 18
Topic:
WARNING!!! New CCP Update requires dealer login!
This thread has 264 replies. Displaying posts 256 through 265.
Post 256 made on Wednesday June 29, 2022 at 00:29
djos
Long Time Member
Joined:
Posts:
May 2005
72
Does anyone here have the MX-980 Expansion pack and would be happy to send me a link to DL it please?

I've had a play with creating new icons for CCP and, unlike on the old MX-810, it's a right PITA!

The "MX-810 ProWizard" might have sucked badly in general, but at least making your own icons was pretty painless.

Last edited by djos on July 7, 2022 19:56.
URC MX-900 + MRF-350
URC MX-980 + MRF-350
Post 257 made on Thursday July 7, 2022 at 09:55
Ernie
Founding Member
Joined:
Posts:
November 2001
81
On June 21, 2022 at 11:24, djos said...
Just to add some additional info - I was able to install my 2009 edition of CCP in a Windows 7 VM on my intel Mac. Then I ran through the huge update and backed up the "URCFrame.exe" file.

I then ran the next update, which breaks the PowerShell hack. So I replaced the "URCFrame.exe" file with the previous version and the PowerShell hack works again. 👍

I imagine this method should keep most of us going for a fair while.

Ya, looks like they finally closed the loop-hole.  I bet the read this post - I am guessing they will not be sending me a bug find reward :).

But I have an account and it was a fairly painless process so we should hopefully be ok going forward.  Good to know we can still get around it with the old EXE if they ever decided to lock us back out.  Thanks for testing it!
Post 258 made on Thursday July 7, 2022 at 19:59
djos
Long Time Member
Joined:
Posts:
May 2005
72
No worries Ernie.

I've requested an account using Australian consumer law to back me up:

Under Australian consumer law – Products must:

* come with undisturbed possession, so no one has a right to take the goods away or prevent you from using them

Without a user ID and password to use the CCP software, URC is not complying with Australian consumer law, please remedy this issue so I can use my new OLED TV's with my remotes.

[Link: accc.gov.au]


They've asked for my serials which I've provided.
URC MX-900 + MRF-350
URC MX-980 + MRF-350
Post 259 made on Sunday July 24, 2022 at 15:08
pincorrect
Long Time Member
Joined:
Posts:
February 2009
14
I had not used CCP in a long time, but I had to replace an Android tablet, and I had to install CCP on my laptop because my last version was on my old desktop pc. I came to this thread when I ran into this problem. Sadly, the workaround posted here doesn't seem to work anymore.

But, I called URC tech support. He quickly offered to set me up with a user id and password, although he did say "they don't usually do this", or something like that. (I guess it helps to ask politely.) He also advised me to hang onto the installation files because they don't give them out.

Amusingly, after I got in, I had trouble getting it to talk to the tablet. I did a search here and found a post about installing MSXML 4.0 if you did not have it. That fixed the problem. Then I looked at the post and discovered that I had written the post myself many years earlier!
Post 260 made on Saturday July 30, 2022 at 19:43
mdrew
Long Time Member
Joined:
Posts:
September 2006
55
Damit. Wish I would have read this BEFORE hitting the update button. I have not had a need to tweak my remotes for a couple of years now....

I tried to replace the Frame file with an older file, but the software will not open past the initialization pop-up.

I have two, MX1200s for two separate systems. Both were bought years ago from Surf Remote. Sigh.....

What email should I send a groveling request for log-in credentials to?

[email protected]

or;

[email protected]
Post 261 made on Tuesday August 2, 2022 at 18:07
djos
Long Time Member
Joined:
Posts:
May 2005
72
On July 7, 2022 at 19:59, djos said...
No worries Ernie.

I've requested an account using Australian consumer law to back me up:

Under Australian consumer law – Products must:

* come with undisturbed possession, so no one has a right to take the goods away or prevent you from using them

Without a user ID and password to use the CCP software, URC is not complying with Australian consumer law, please remedy this issue so I can use my new OLED TV's with my remotes.

[Link: accc.gov.au]


They've asked for my serials which I've provided.

For any Aussies, this approach worked for me and I now have a working dealer account. :)
URC MX-900 + MRF-350
URC MX-980 + MRF-350
Post 262 made on Wednesday August 3, 2022 at 00:51
Brad Humphrey
Select Member
Joined:
Posts:
February 2004
2,305
On August 2, 2022 at 18:07, djos said...
For any Aussies, this approach worked for me and I now have a working dealer account. :)

Meaning.... you can order product from the portal at dealer cost?

Or you just mean you can log into the software now?
Post 263 made on Wednesday August 3, 2022 at 06:33
djos
Long Time Member
Joined:
Posts:
May 2005
72
On August 3, 2022 at 00:51, Brad Humphrey said...
Meaning.... you can order product from the portal at dealer cost?

Or you just mean you can log into the software now?

I can log in to the URC Portal (& CCP software), download CCP and get Live Updates.
URC MX-900 + MRF-350
URC MX-980 + MRF-350
Post 264 made on Friday August 5, 2022 at 12:18
steelgtr
Long Time Member
Joined:
Posts:
December 2004
129
Best way to contact them for end user login creds?


bob
Post 265 made on Saturday August 6, 2022 at 06:34
djos
Long Time Member
Joined:
Posts:
May 2005
72
On August 5, 2022 at 12:18, steelgtr said...
Best way to contact them for end user login creds?

bob

Their contact info is a couple of posts above. 🤦‍♂️
URC MX-900 + MRF-350
URC MX-980 + MRF-350
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