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Topic:
ipronto dropping internet connection??
This thread has 10 replies. Displaying all posts.
Post 1 made on Saturday October 2, 2004 at 20:53
commwire
Lurking Member
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1
Hi...

I recently bought an Ipronto, and it works for the most part, but there are a number of problems with the wireless card. The card stops accessing the network after the ipronto wakes up from sleep mode. To get the card working again, I either have to reboot the ipronto or unplug/replug the card. Also, often the EPG will lock up the network card when it wakes up for a scheduled upgrade.

I tried replacing the Philips with a lucent/orinoco 802.11b card. I was surprised to see that it worked, and it worked better than the Philips brand card. It hasn't failed me yet. My son says that the ipronto runs linux, so those sorts of cards have good drivers. But it sticks out of the side, and using it probably voids my warranty. Besides, the card they supply should work.

I called Philips -- they gave me the runaround, but after some complaining, they eventually sent me a new wireless card. It works a tad bit better than the other card, but it's still giving me the same blues. So here's my question: Is there anything I can do about this problem (tricks or whatnot) or anything I can try before sending the whole thing back to philips?

It's quite frustrating -- if I spend this much money on a remote, I expect all of it to work. But anyway...

Thanks in advance!
~Carmen~
Post 2 made on Thursday October 7, 2004 at 13:28
ProntoPros
Lurking Member
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September 2004
7
I would try backing up the iPronto config file you're using and just set the whole thing back to the factory defaults and see if it keeps giving you problems after going to sleep. With the default config on it if it can't reaquire the network settings, it's either the device or your WiFi router, and I would doubt the latter if the other card functions.
Greg W.
Senior Programmer http://ProntoPros.com
Post 3 made on Thursday October 7, 2004 at 17:22
wattsn
Founding Member
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104
Well, this may be no help at all, but my iPronot worked flawlessly for 9 months. Then, about 6 weeks ago it would lose the network connection as soon as the screen powered off and could only be got back by a reboot etc, as you elude to above.

After much frustration I found the cause to be my wirless network which was set to 802.11b AND 802.11g. Now, it had always been like this but as soon as I set it to 802.11b ONLY the iPronto has behaved flawlessly again. I have tested and retested this and it is definitely the problem. I think Philips have messed something up in the latest firmware to cause this as nothing has changed on my wi-fi network

Just try switching your WAP to 802.11b ONLY as a test and see what happens.

Cheers

Neil
Post 4 made on Friday October 8, 2004 at 02:14
Jean-Max
Long Time Member
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102
On 10/07/04 21:22 ET, wattsn said...
Just try switching your WAP to 802.11b ONLY as
a test and see what happens.

Hello,
I made that change (B only) on my Netgear WG602 WAP (B/G)..
But ... there is always loss of Internet connection one night every 2 or 3 days, during EPG scheduled update
I will replace my B/G mode WAP by a B-only mode WAP (Belkin F5D6130) which seems always OK with Ipronto (folowing an advice seen on a French Ipronto's Forum)
I will tell you here, the result.
Best regards.
Jean-Max
Post 5 made on Friday October 8, 2004 at 04:49
Goshdarnit
Long Time Member
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February 2003
186
I have a Belkin B and G router which is set to mixed mode, and my iPronto has the latest firmware, and I have not experienced that problem. Not sure that your problem is down to this, although maybe different machines behave differently. Maybe try forcing a firmware update again, in case something didn't update correctly last time? It's got to be worth a try before you give up 802.11g access speeds on your network.
Post 6 made on Saturday October 9, 2004 at 02:24
Jean-Max
Long Time Member
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102
On 10/08/04 06:14 ET, Jean-Max said...
... there is always loss of Internet connection
one night every 2 or 3 days, during EPG scheduled
update

Hello,
Waiting my B WAP, I noted this, on a 5 days test, with my actual B/G WAP:
It seems that the EPG scheduled update is OK during night, only if, on the previous evening, I let the Ipronto switch OFF alone
If, on the previous evening, I switch OFF the Ipronto with its button, I have, next morning, on EPG / page 2: "Ipronto is unable to download ...your internet connection might not be working"..

Do you think I am wrong and then, on 4 days testing it's only a simple hazard ? (difference between manual and automatic switch OFF)

Thanks for your ideas
Jean-Max
Post 7 made on Sunday November 28, 2004 at 10:44
dbaydoun
Long Time Member
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May 2003
22
I was having the same problems you were and I think you were on to something when it comes to manually turning the power off. I'm not sure why this effects the ipronto but it does........
Post 8 made on Tuesday December 7, 2004 at 20:00
wattsn
Founding Member
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April 2002
104
On 10/08/04 04:49 ET, Goshdarnit said...
I have a Belkin B and G router which is set to
mixed mode, and my iPronto has the latest firmware,
and I have not experienced that problem. Not sure
that your problem is down to this, although maybe
different machines behave differently. Maybe try
forcing a firmware update again, in case something
didn't update correctly last time? It's got to
be worth a try before you give up 802.11g access
speeds on your network.

Unfortunately, if you use a 802.11b device on your network (such as the iPronto) your network will only run at 802.11b speeds anyway. Whether you have 802.11g active or not.

That's one of the downsides of using mixed devices. The whole network will slow down to the lowest speed device.
Post 9 made on Wednesday December 8, 2004 at 03:23
Daniel Tonks
Wrangler of Remotes
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October 1998
28,738
Some access points handle mixed mode better than others. I recently upgraded my laptop's MiniPCI card to 802.11g and, tomorrow, I'm getting in a new 802.11g AP to replace the old 802.11b one. The new AP is reputed to work pretty well in mixed mode (more than 11mbit), so I'll try to do some benchmarks on the "g" computer while the "b" iPronto is connected.
Post 10 made on Friday December 10, 2004 at 05:01
Trevor73
Lurking Member
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Posts:
December 2004
7
A solution could be to hang on to your "B" access point when you upgrade to a "G" network. Set the G to G-only, place your "B" AP in your network as well, and the Ipronto will chat with your B, not effecting the "G" speed.

Of course, in an ideal world Philips announces a firmware upgrade from B to G cards ...

T
Post 11 made on Friday December 10, 2004 at 20:10
grs
Long Time Member
Joined:
Posts:
December 2003
32
That's what I did. After about 6 months of screwing around turning the router on/off, rebooting the iPronto, and having the network just drop out, I bought a D-Link a/b/g router for all my OTHER network devices and left the iPronto on the old Netware b router. Now, all seems fine (except I've got two routers and more cables stuffed under my credenza thanks to Philips). By the way, even when all I had was the old 802.11b Netware, the iPronto actually behaved better with a Netware card (unfortunately, the card stuck out the side of the iPronto, but at least it worked more reliably than with Philips card.

The whole iPronto device has really lost its luster here. Not enough onboard memory or decent speed to allow a worthwhile Internet session. The whole EPG thing sounded nifty, but the listings are "all over the map" -- no rationale to their order (at least not the way I'm used to watching TV and scrolling through channels which is consecutive from top to bottom or vice versa OR by channel number). So, it is now a real expensive remote control device.


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