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Topic:
T2cZigbee. Sluggish response to basic commands. SOLVED: Disconnect, Apply external power, Reset, ZM finds open channel, Reconnect, and power cycle the remote.
This thread has 44 replies. Displaying posts 31 through 45.
OP | Post 31 made on Thursday December 3, 2009 at 16:13
SOUND.SD
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On December 3, 2009 at 07:41, dinom said...
I thought you said it was working great now. Does it really take 10 seconds to respond after being idle for 30 minutes? That seems excessive.

Dino

It is working great. I havent heard about a delay from the client but based on the idea that the remote sniffs for the best Zigbee antenna on wake up, I am concerned that the initial response may be delayed. I have no logical reason for this concern....just a thought.
Bulldog AV - San Diego, CA
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Post 32 made on Friday December 4, 2009 at 09:28
snarfshark
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My experience with Zigbee has been that it takes a second or 3 for the remote to reconnect after the Zigbee connection has timed out. In practice I find this annoying as many times I press a button quickly enough that the system does not respond, and I have to press it again.

Last edited by snarfshark on December 4, 2009 09:40.
Post 33 made on Friday December 4, 2009 at 09:46
dinom
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Good points snarfshark.

I wonder if a quick solution RTI could implement would be to buffer the first button press on an idle remote, and then send it out immediately upon making the Zigbee connection. You'd still have that awkward delay, but at least it will send that power on or mute macro that's needed. Instead now, it ignores all button presses until the connection is made.

Last edited by dinom on December 4, 2009 10:23.
Post 34 made on Saturday December 5, 2009 at 13:35
motech
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seems weird that a company that prided itself on having the best RF in the industry went with zigbee.

maybe with firmware updates it will be a lot more solid,
but it seems like maybe they should have kept 433
and just used wifi or zigbee solely for the two way portion.

ive barely done any rti installs with 433 (2 433 installs so far, and 4 seperate rk3 installs thus far) . . my next few sales were going to be zigbee, but now im somewhat nervous about this.
Post 35 made on Saturday December 5, 2009 at 21:42
sofa_king_CI
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Motech, get yourself a Zigbee remote and ZRP6 to at least play around with before you start selling any of new features that you may be thinking of.
do wino hue?
Post 36 made on Sunday December 6, 2009 at 13:44
jimstolz76
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On December 5, 2009 at 21:42, sofa_king_CI said...
Motech, get yourself a Zigbee remote and ZRP6 to at least play around with before you start selling any of new features that you may be thinking of.

+1,000
Post 37 made on Sunday December 6, 2009 at 21:03
motech
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yah good idea.

im gonna a set tomorrow.
Post 38 made on Tuesday January 26, 2010 at 06:48
Steve Hutch
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Recently installed 4 x T3VZ and 2 x ZRP6 into two luxury highrise units (condos) for a client who uses these two units for his staff and his family. Wanted a simple remote system that would be easy for lots of different people to use. Unfortunately the Zigbee turned out to be a problem with the wake-up issues. If the client presses a button and nothing happens, then the remote doesn't work. Simple as that. After a few weeks of this and different people coming and going, I have changed the remote to 433 comms versions and the problem has gone away. RTI here in Australia happily swapped the T3VZ's to T3V's, thankfully. I think Zigbee offers a lot of potential, but until this problem is fixed, the Zigbee product is only going to lead to problems for integrators.
Post 39 made on Wednesday January 27, 2010 at 01:37
RTI Installer
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T2cZigbee. Sluggish response to basic commands. SOLVED: Disconnect, Apply external power, Reset, ZM finds open channel, Reconnect, and power cycle the remote.


It does say that in the instruction does it not?
We did this recently and the system works fine. You have to hold the reset buton untill the two lights flash on the antenna and then you connect to the Xp8 and you will be good to go.
Never Ignore the Obvious -- H. David Gray
Post 40 made on Wednesday January 27, 2010 at 09:55
vbova27
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Would be great if there was an icon or something on the remote which I could tell the client to wait for an activiation....I have done that with the new Pronto remotes and it works well. The 2-way using Pronto and URC (although URC is limited) is pretty damn good. I'm a little embarrased for RTI. You will not find more support, patience and expectation for RTI anywhere more than you will here, and it looks pretty bleak for this 2-way. To me, Zigbee on paper is the best option, but on the field it's lousy. It's also very difficult to troubleshoot without a service call. I can't tell my clients to unplug this, press this, plug in that, and press this. It's crazy. There should have been a reset button on the processor itself that re-establishes the zigbee connection, and some type of meter on the remote that indicates connection. It's way too invisible for me.

I waited this long to even play arond and I have going crazy trying to get this stuff to work. I have trained and programmed and understand all the concepts of 2-way, but getting it to work well is just another story. On a plain basic system fine - add a router, some obstacles and god forbid another unit and that's when it really becomes a problem. I have patience for this stuff, but unfortunately my clients do not have nearly the same.
Post 41 made on Wednesday January 27, 2010 at 12:46
davenport
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I don't understand how you guys are having so many problems with ZigBee! It took me a while to find all the right check boxes to configure, but once connected I haven't had any issues.
Post 42 made on Wednesday January 27, 2010 at 15:34
vbova27
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Not having trouble with the programming - having trouble with the hardware and connection issues...
Post 43 made on Wednesday January 27, 2010 at 22:44
Glackowitz
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I got in my first 2 way system today, I have a week to play with it in the shop then have to install it

T4z
ZM-24
XP-8

Should be a simple system
Denon 4310CI - 232 2way
JVC projector - 232 1way
Aprilaire HVAC - 232 2way
Lutron lights - 232 2way
Motorola cable box - IR and Sense
PS3 - IR and sense
Screen - Relays
and a weather page

And over flow room has
Infocus projo - ir
Denon 790 - ir
Screen - relays
There's no worse feeling than that millisecond you're sure you are going to die after leaning your chair back a little too far.
Post 44 made on Friday January 29, 2010 at 04:23
sofa_king_CI
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On January 27, 2010 at 22:44, Glackowitz said...
I got in my first 2 way system today, I have a week to play with it in the shop then have to install it

T4z
ZM-24
XP-8

Should be a simple system
Denon 4310CI - 232 2way
JVC projector - 232 1way
Aprilaire HVAC - 232 2way
Lutron lights - 232 2way
Motorola cable box - IR and Sense
PS3 - IR and sense
Screen - Relays
and a weather page

And over flow room has
Infocus projo - ir
Denon 790 - ir
Screen - relays

Sounds like a great little system, keeps us informed on how it all goes for you. i am putting in a system next week with an XP8 and two T2C's. I have planned to just stick with the 433 one ways, but I'm hearing a lot of positive things about the Z stuff actually working. My system won't have anything really for 2-way right now, but they are setup for many upgrades as we go. The most at this point would be an iPod dock. I have the Denon 4310, but I hear the Volume popup doesn't work very well, so why bother.
do wino hue?
Post 45 made on Monday February 1, 2010 at 23:02
sofa_king_CI
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4,230
On January 29, 2010 at 04:23, sofa_king_CI said...
Sounds like a great little system, keeps us informed on how it all goes for you. i am putting in a system next week with an XP8 and two T2C's. I have planned to just stick with the 433 one ways, but I'm hearing a lot of positive things about the Z stuff actually working. My system won't have anything really for 2-way right now, but they are setup for many upgrades as we go. The most at this point would be an iPod dock. I have the Denon 4310, but I hear the Volume popup doesn't work very well, so why bother.

Bump....bump bump
do wino hue?
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