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Topic:
T2cZigbee. Sluggish response to basic commands. SOLVED: Disconnect, Apply external power, Reset, ZM finds open channel, Reconnect, and power cycle the remote.
This thread has 44 replies. Displaying posts 16 through 30.
Post 16 made on Monday November 30, 2009 at 22:32
Tom Ciaramitaro
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But if there is latency with zigbee, would it not be impractical for volume and mute? Therefore is IR not required for volume and mute???
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
Post 17 made on Monday November 30, 2009 at 22:38
jimstolz76
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I had a lot of volume ramping latency when I was using the volume pop-up.  Got rid of that and changed to just a bar graph always on the screen and it got a lot better.  Next job I did I skipped the feedback and there was virtually no latency (no more or less than if it had been 433).  Last job, again no volume feedback, and volume ramping was perfect.

First 2 jobs were two-way Marantz SR drivers, last job was one-way Pioneer VSX rs232.
Post 18 made on Tuesday December 1, 2009 at 19:20
dinom
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So why use 2-way products at all if all feedback is disabled? RTI better figure this out if they want these products to succeed.

Dino
Post 19 made on Tuesday December 1, 2009 at 19:51
jimstolz76
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On December 1, 2009 at 19:20, dinom said...
So why use 2-way products at all if all feedback is disabled? RTI better figure this out if they want these products to succeed.

Dino

Because I had already spec'ed the job with 2-way gear before I had experienced it.  I would have used 433 in a heartbeat if were to do it again.  The customer had initially asked for some slightly complex things that would have been perfect with 2-way and impossible without.  By the time the job rolled around he didn't really care about the complex things and we already had the zigbee stuff installed.... dammit...

However, I do like the upgrade path it gives me.  Maybe a few generations of firmware updates with smooth things out.
Post 20 made on Tuesday December 1, 2009 at 21:20
Tom Ciaramitaro
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On December 1, 2009 at 19:51, jimstolz76 said...
However, I do like the upgrade path it gives me.  Maybe a few generations of firmware updates with smooth things out.

Like a little in-field beta testing for you?
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
OP | Post 21 made on Wednesday December 2, 2009 at 06:55
SOUND.SD
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SOLVED:

RTI now has a Zigbee troubleshooting guide and 2way driver that shows connectivity.

The ZM24 auto programs to the "best" channel the first time it is plugged in to the RTI.COM port on the ZRP6. Well it got it wrong on this install. Tech support instructed me to unplug from the zigbee, connect the ZM24 power supply, hold down reset button, unplug power, reconnect to the ZRP6. The ZM24 found an open channel this time and the remote works wonderfully!

Dont forget to power cycle the remote so it finds the new ZM24 channel. The remotes dont bounce from receiver to receiver. It selects the best receiver when turned on or idle for 20 minutes.
Bulldog AV - San Diego, CA
www.bulldog-av.com
[Link: facebook.com]
Post 22 made on Wednesday December 2, 2009 at 07:23
dinom
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So are you saying the response time is similar to using the 433 remotes? What about after being idle for 20 minutes - if you push mute or volume after it goes to sleep, does it still respond quickly?

Also, are you using any feedback (i.e., volume level)?

Thanks.
Post 23 made on Wednesday December 2, 2009 at 09:49
brandenpro
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I can live with the wakeup time, but I would like to control the timeout myself. I would put it to 2 hrs.

The ZM24 lock on is a huge problem for me, and I will be staying with 433 for as long as I can.

What a stupid design.
Post 24 made on Wednesday December 2, 2009 at 09:56
dinom
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Could you please elaborate on exactly what you mean by the "lock on" problem? Did you try procedure outlined by SOUND.SD above?
Post 25 made on Wednesday December 2, 2009 at 11:07
sofa_king_CI
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On December 2, 2009 at 09:56, dinom said...
Could you please elaborate on exactly what you mean by the "lock on" problem? Did you try procedure outlined by SOUND.SD above?

I think he's referring to something where the Remote Wakes up and finds the closest ZM24 and then stays connected to that one, eliminating the ability to roam with the handheld control.
do wino hue?
Post 26 made on Wednesday December 2, 2009 at 19:45
jimstolz76
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On December 1, 2009 at 21:20, Tom Ciaramitaro said...
Like a little in-field beta testing for you?

Yup, took my lumps on this already.  Next job is bigger than the last two and we're only doing 433mhz remotes.
Post 27 made on Wednesday December 2, 2009 at 19:49
jimstolz76
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On December 2, 2009 at 11:07, sofa_king_CI said...
I think he's referring to something where the Remote Wakes up and finds the closest ZM24 and then stays connected to that one, eliminating the ability to roam with the handheld control.

Yup.  If you take a remote out of a room that has a ZM24 and try to use it in another room that has a ZM24, it will have locked on to the antenna in the first room because that WAS the strongest signal when the remote was first picked up.  You have to either power cycle the remote or leave it idle for 20+ minutes to get it to lock on to the ZM24 that is NOW the strongest signal.  Not at all how it "should" work.  You can carry the remote to another ZM24 and press buttons on it and watch the activity light NOT blink because it's only talking to the antenna it saw when it first woke up.
OP | Post 28 made on Wednesday December 2, 2009 at 20:05
SOUND.SD
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I dont have any situations where I have roaming handhelds so it doesnt bother me. What would be a problem is if the client puts the remote down for 30 minutes and has to wait 10 seconds to use it after picking it up.
Bulldog AV - San Diego, CA
www.bulldog-av.com
[Link: facebook.com]
Post 29 made on Wednesday December 2, 2009 at 20:49
JoeyCes
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On December 2, 2009 at 20:05, SOUND.SD said...
What would be a problem is if the client puts the remote down for 30 minutes and has to wait 10 seconds to use it after picking it up.

That would be a pain in the ass. I remember a similar delay when trying to reconnect the iPronto to the netX's. I have had to eat some of those iProntos and swap to other remotes because of that scenario.
Post 30 made on Thursday December 3, 2009 at 07:41
dinom
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I thought you said it was working great now. Does it really take 10 seconds to respond after being idle for 30 minutes? That seems excessive.

Dino

On December 2, 2009 at 20:05, SOUND.SD said...
I dont have any situations where I have roaming handhelds so it doesnt bother me. What would be a problem is if the client puts the remote down for 30 minutes and has to wait 10 seconds to use it after picking it up.
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