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MX-1000's in stock
This thread has 33 replies. Displaying posts 1 through 15.
Post 1 made on Monday November 6, 2000 at 19:22
Historic Forum Post
For those who can't find the MX-1000, I've noticed Etronixs has them in stock ready to ship for $299 less a $25 coupon = $274 with FREE ShIPPING via UPS.

I know they are reputable and have great customer service.

Just thought you'd like to know.

Greg :-)
OP | Post 2 made on Monday November 6, 2000 at 19:29
Historic Forum Post
Etronixs also has links to the PC software and owners manual for download, so you can check it out before you decide if you like the MX-1000 along with Daniel's review.

Greg :-)
OP | Post 3 made on Tuesday November 7, 2000 at 01:07
Historic Forum Post
sells them for only $219 and they are in stock!!!
I bought one and received it within 5 days.
Great service.
OP | Post 4 made on Thursday November 9, 2000 at 16:43
Historic Forum Post
I ordered one from on 11/3/00. They debited my credit card but hey haven't said if they shipped or now. Most vendors the I have dealt with on the web don't usually bill until they ship. I have asked them TWICE now if they have shipped but I get no reply. If this keeps up my bank will be getting contacted as well as the better business bureau. No phone # for is on the website. I should have know better.....
Just my 2 cents.....
OP | Post 5 made on Thursday November 9, 2000 at 19:53
Historic Forum Post
I've had the same problem as TeeJay - I only ordered it from them (on 11/1) because they said they had it in stock. I've sent two emails to them as well as posting on one of the threads where they were advertising that they had it in stock, has been unresponsive. I don't know if they've shipped it or not. Since they claim to ship UPS a tracking number would have been nice - or even a notice that they received my order! I went through paypal and they are a "verified" user, so if the remote doesn't show within the next week (I figure 2 weeks is long enough for anything!), I'll be contacting paypal fraud protection...

I'll post again if the remote shows...
OP | Post 6 made on Thursday November 9, 2000 at 21:45
Bill T
Historic Forum Post
Well- Once again the best price isn't "the best price". When will you learn. And SHAME ON Universal Remote Control for selling to a company that treats customers like this.
OP | Post 7 made on Thursday November 9, 2000 at 21:50
Oliver Gomez
Historic Forum Post
I had the same problem with eadeals. I order and was charged. I emailed them 3 times with no response. Finally he emails back to say that it was shipped, and has the balls to tell me that he emailed me 4 times.

I received the remote just fine, but the retailer is totally full of crap. He said I should check with my ISP to see why I didn't get his emails. My ISP is the University of Texas at Austin, which deals with millions of emails a year. The odds of not getting four separate emails from eadeals is exactly zero. What a total rod

OP | Post 8 made on Thursday November 9, 2000 at 23:39
Historic Forum Post! Excellent service!

Greg :-)
OP | Post 9 made on Friday November 10, 2000 at 00:10
Kevin Fawley
Historic Forum Post
I already have a MX-1000 that was sent from eadeals. They promised to send me a tracking number and I never got one. However, they did ship soon after getting my order and I did receive it within a few days of the promised shipping date. I don't believe they are a "rip-off" company, maybe just a shoestring one. I have the remote and I love it and the price was great and they even gave me a 30 day return promise. I dealt with Rick at eadeals.
OP | Post 10 made on Friday November 10, 2000 at 08:32
Historic Forum Post
also ordered one from i used that discount number- they seem to be nice people.
OP | Post 11 made on Friday November 10, 2000 at 12:07
Historic Forum Post
FYI I finally got a response to my repeated emails to -

"Due to the overwhelming response to the MX-1000 remote control, it has been next to impossible to keep enough in stock to ship orders as fast as they are coming in. We have never had a product hit the market like this before.

I am writing to let you know that your order was shipped TODAY and we will email you with the UPS Tracking number shortly.

Thanks again for your order and your patience for this short delay."

I'm glad they contacted me, but their claim about being in stock is questionable. In addition, in another thread they claim to ship UPS same day - I ordered the remote on 11/1 and received the email this morning 11/10.

I'll follow up when the remote actually arrives...


OP | Post 12 made on Friday November 10, 2000 at 12:46
Historic Forum Post
I ordered 8 remotes from eadeals on 10/29 and they arrived three days later. (A group buy for a local charity raffle). I can't compaint, but I understand how you all feel. the remotes are awesome and I know my church (at least the winners!) are enjoying them.
OP | Post 13 made on Friday November 10, 2000 at 14:14
Historic Forum Post
Shawn: How much for a raffle ticket? ;-b
OP | Post 14 made on Friday November 10, 2000 at 14:16
Historic Forum Post
i have a theory - perhaps Shawn's order pushed them out of stock for a few days. I don't think that they are a bad company, I got great customer service and I think they're getting a bad rap from people here who may in fact be shills for other dealers. Im not implicating anything just saying the possibility. its hard to believe that i received such excellent service yet nobody else did!
OP | Post 15 made on Friday November 10, 2000 at 14:27
Historic Forum Post
Whoa whoa whoa - let's put an end to the namecalling.

As we mentioned in the letter we sent to all orders that are going out today, we have been absolutely overwhelmed by the number of orders we received in the past week or so. We placed emergency orders with Universal Remote to cover the new orders, and unfortunately they were delayed.

I truly apologize to anyone who was inconvenienced. We are indeed a small company but our customer service has never come into question before. We value each customer and always welcome suggestions. We have been limping along in the email department for the past week because of a problem with out email server - hosted by Excite@Home. They claim to have resolved all issues, but we have switched carriers and everything is now back online and working properly. I can certainly sympathise with those for whom we were unable to contact in the past few days. I assure you that the problem is now 100% resolved.

Because of this, we are in the process of implimenting new customer support features, including our new email server. We welcome your suggestions, please email them to [email protected] and not to this board as we may miss your comments here.

Again, I sincerely apologize for any miscommunication / delays, and I believe EADEALS still provides the best price and service. I appreciate your business and I thank you for all of the positive comments that have been posted here recently.
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