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MX-1000's in stock
This thread has 33 replies. Displaying posts 16 through 30.
OP | Post 16 made on Friday November 10, 2000 at 14:41
Historic Forum Post
As a dealer speaking only from my experience, I can verify that these babies have been hard to come by. After being promised some by my distributor two weeks ago, I finally received confirmation that they were shipping me some today, but only five of them! I was told the backlog of orders is being filled more rapidly now, and there should be plenty to go around shortly. Good luck.
OP | Post 17 made on Friday November 10, 2000 at 16:14
Oliver Gomez
Historic Forum Post
My complaints are not from the past week, but two weeks ago. If you notice, the other complaints were from customers with orders placed 11/1 and 11/3.

Regardless, you claimed to have sent me 4 emails. Please forward me those emails again with the return headers from excite@home's mail server and I'll be glad to retract my statements.

OP | Post 18 made on Friday November 10, 2000 at 17:07
Historic Forum Post had them in stock- shipped very fast.
as of yesterday they still had over 80 units in stock.
OP | Post 19 made on Friday November 10, 2000 at 17:31
mc mikey
Historic Forum Post
Im not involved with this, I bought the remote from Netmarket (and although they tried to charge me $60 TWICE for a membership fee which I prompty disputed) but I do have @Home service, and everyone there has had insane email problems. Here's a letter they sent to every member yesterday:

Dear AT&T@Home Customer:

Lately, you may have experienced some e-mail problems with your AT&T@Home account. We apologize for any inconvenience that this may have caused you. We want you to know that the disruptions are the result of a major overhaul designed to improve your service.

For the past several weeks, our affiliate, Excite@Home, has been implementing an upgrade that will make the e-mail system faster and more reliable. During the transition, a hardware failure caused some customers to receive intermittent, delayed or degraded e-mail service. This hardware failure did not impact the rest of the AT&T@Home service.

We have been working diligently with Excite@Home to solve these technical difficulties. The underlying failure has been fixed and the upgrade - which was suspended temporarily - has been resumed. We expect the upgrade to be completed soon, and we are confident that AT&T@Home e-mail service will be better than ever.

Again, we apologize for the inconvenience that these problems may have caused you. For the quickest response to your questions, please visit us online at [Link:] or call 888-262-6300.


Susan Marshall
Senior Vice president of Data Services for AT&T Broadband
OP | Post 20 made on Friday November 10, 2000 at 17:43
mc mikey
Historic Forum Post
I forgot to add that I still cant access my mail through @Home. They haven't fixed a damn thing 8-(
OP | Post 21 made on Friday November 10, 2000 at 18:54
mason hatcher
Historic Forum Post
never dealt with Eadeals, but I can also verify the @home email problems.

PS am using a RM-AV2000, but hoping Santa brings a MX-1000!!
OP | Post 22 made on Sunday November 12, 2000 at 18:55
Bill E
Historic Forum Post
Now have the MX 1000 in stock $249.95, flat rate shipping. Hey I know I am not the lowest, not the highest, but they are on the shelf for immediate delivery.

OP | Post 23 made on Monday November 13, 2000 at 14:44
Mike Riley
Historic Forum Post
Rogers@Home users have been experiencing the same problems. The @Home service has become notorious during the last two years for flakey e-mail service. They have recently repeatedly mailed notices to customers telling us they have installed a number of new mail servers. In fact, even the newspapers carried an article two weeks ago describing the poor overall service that customers across North America having been dealing with.

Often, this leaves e-mail in a "not-delivered" state for days, sometimes weeks at a time. My own experience has shown that a few mails, delivered from the same location, vanish altogether from time to time.]

Over the last month, I have had to deal with DHCP servers that would not allow me to get a dynamic IP address for my home machine, thereby cutting off Web access completely, and a complete loss of mail at one point for over 5 days. I am using a dynamic IP address, as @Home service techs still cannot figure out how to give me dynamic.

As sson as EADEALs pointed out that their carrier was @Home, I believed him... ... Mike
OP | Post 24 made on Wednesday November 15, 2000 at 17:51
Historic Forum Post
Well...I'd just like to point out that I ordered a remote on 11/12/00 from eadeals and haven't heard anything from them. I emailed them yesterday morning and again today to see whats going on. This is unacceptable from a company that plans to do business on the internet. I know that I would not recommend them to a friend.
OP | Post 25 made on Wednesday November 15, 2000 at 19:36
Historic Forum Post
Ok...of course two seconds after I posted my last message I got a response from eadeals which said that my remote went out today. Figures. Anyway, guess I have to eat my words...although it would have been nice to get something sooner. Eadeals has a great price, and although a bit slow to respond, seem to deliver whats promised.

OP | Post 26 made on Wednesday November 15, 2000 at 22:59
Historic Forum Post
Shawn: Am I missing something? You ordered your remote on November 12, 2000 and didn't get it by November 15, and you're complaining? Wow! What time on November 12? Enough time for them to take the product off the shelf before the courier had come?

Or did they charge you for overnight shipping and screwed up....... yeah, that has to be it.

Greg :-)
OP | Post 27 made on Thursday November 16, 2000 at 00:03
Oliver Gomez
Historic Forum Post
I think what he is complaining about is the same thing everyone else is complaining about. You place an online order and don't hear anything from them for 4 days. This is after repeated emails. I think if they have the time to go and charge your credit card, they could also drop you a line and say "we got your order".

OP | Post 28 made on Thursday November 16, 2000 at 04:44
Historic Forum Post
Ok, I got it now. Order confirmation! I agree!

Greg :-)
OP | Post 29 made on Thursday November 16, 2000 at 09:00
Historic Forum Post
I placed a order yesterday afternoon from Eadeals and haven't heard anything yet. I would have like to get a order confirmation number with in minutes of them getting my order. This would only reassure their customer's that the money was sent to the correct person. I have also sent them a couple of emails trying to get my shipping upgraded. There is no option when paying and I would prefer to pay a bit more then wait. I think everyone that is buying this remote has waiting long enough as is. I hope that Eadeals come through and responds and ships the remote in a timely manner. I do understand that in a small company you may not have the man power to respond all of your emails right away but i did see a nice long post in this string. That tells me that they have the time to browse and see how they are doing when they should be working on the website to give confirmation numbers and ship dates. I will keep everyone posted and like I said before I have nothing against them at this time other then some small complaints.

OP | Post 30 made on Thursday November 16, 2000 at 10:29
James G.
Historic Forum Post
I recommend The cost may be a little more but it's worth it if you're in a hurry. I ordered the MX1000 on 11/9 at @1:00pm est. and received it on 11/10 at @ 6:00pm est.
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