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iPronto is not that bad
This thread has 6 replies. Displaying all posts.
Post 1 made on Wednesday February 15, 2006 at 22:01
longsofty
Long Time Member
Joined:
Posts:
October 2004
23
I bought my Ipronto for $450 off of ebay and have been using it for about a month now. It actually is not that bad. I have read through several of posts and understand some of the issues and quirks, but no compnay is going to keep supporting a product that doesn;t sell and is not profitable. I feel for those who dropped $1400 when it first came out and can understnad your frustration. Nothing man made is perfect, but there are not many tablet style remotes out there under $1400. I enjoy the fact that I have a large customizable screen for tons of buttons. I also have a Pronto TSU7000 and was frustrated that I had to make 3 screens to program 1 remote. I also looked at buying a Crestron and AMX remote, but by the time I added all of the necessary accessories, it got rediculous. Enjoy what you have to use and if you hate it, I am interested in a second unit.
Post 2 made on Sunday February 19, 2006 at 04:38
lscolman2
Long Time Member
Joined:
Posts:
July 2003
216
Hi,

I agree with what you say. I bought mine for 300 ($500), and love it to bits. I also got very frustrated with previous remotes, in not being able to get all the buttons onto one page. No problems now!

I think a lot of the original complaints were sustainable, in that at 1300 it just didn't even do the basics. The most recent firmware, although not perfect by any means, appears stable.

If you can pick one up at the right price, they are a great unit. I went through about 7 learning remote controls before picking mine up, and can't think of another remote that I would replace it with. :)

Cheers, Lee
Post 3 made on Tuesday March 21, 2006 at 02:58
CarbonToe
Long Time Member
Joined:
Posts:
January 2004
88
Longsoft - You have to remember that a lot of people who post complaints on here are early adopters, I paid 1000 for mine (that $1800). If I'd paid $450 I wouldn't be as bitter towards Philips. Yes it's a great remote control, but alot of people bought their remotes based on what Phiips said it would do in the future as much as it's 'base' functionality. They then release a batch of poor firmeware upgrades and then droppped the product. Keep that in mind when reading historical posts.
Post 4 made on Tuesday March 28, 2006 at 14:50
mburwen
Founding Member
Joined:
Posts:
August 2001
1,185
I too bought a used iPronto for cheap ($350) off eBay. Outside of the fact that the editor software isn't very stable and hasn't incorporated a lot of the features that are in PPENG, I have few complaints. I LOVE the big screen. I put instructions/explanations on the screen. My wife, who wouldn't touch my Pronto 7000 operates the iPronto like Issac Stern plays violin.

The Pronto rep who manned Philips booth at CES in January said Philips would be announcing follow-on products in the fall at CEDIA. Whatever they are, I hope they will be able to read an icf file. If anyone on this forum knows anything about Philips plans for a big-screen remote, and is not on non-disclosure, I hope you will post it here
Post 5 made on Saturday April 1, 2006 at 02:21
Barry Gordon
Founding Member
Joined:
Posts:
August 2001
2,153
The iPronto is an excellent device if what you want is a basic IR remote with lots of screen real estate and superb flexibility for making your own screens. AND NOTHING MORE! It helps if you are a computer scientist or programmer. That is what I want, that is what I am, so to me it is an excellent device. Beauty is always in the eyes of the beholder.

Refurbished units on eBay for $650 are a very good deal for what I need. I paid full list price for mine several years ago. Too me Refurbished means fixed and carefully inspected and tested to be fully working.

Having said that I am furious with Philips over how they screwed (it is the word that fits best) their iPronto early adopters, late adopters, customers. I will never buy another Philips product mainly because I do not trust them. I will not do business (if I can at all avoid doing so) with a firm I niether trust nor respect. They made implied promises and never delivered. They were not honest in their dealings with ther iPronto customers and I belive that to be a truism right now. Getting a straight answer is almost impossible. Repair of an existing out of warranty unit in a reasonable time frame at a reasonable cost is difficult to put it mildly.

Am I Schizophrenic with regard to my iPronto - I guess so.
Post 6 made on Friday May 26, 2006 at 09:24
CarbonToe
Long Time Member
Joined:
Posts:
January 2004
88
On April 1, 2006 at 02:21, Barry Gordon said...
Having said that I am furious with Philips over
how they screwed (it is the word that fits best)
their iPronto early adopters, late adopters, customers.
I will never buy another Philips product mainly
because I do not trust them. I will not do business
(if I can at all avoid doing so) with a firm I
niether trust nor respect. They made implied promises
and never delivered. They were not honest in
their dealings with ther iPronto customers and
I belive that to be a truism right now. Getting
a straight answer is almost impossible. Repair
of an existing out of warranty unit in a reasonable
time frame at a reasonable cost is difficult to
put it mildly.

And being an early adopter I know exactly what you mean.

I've been key in convincing people I work with over to alternative manufacturers whenever I've been asked advice on Hi-Fi/Home Cinema products and 'Philips' products have been included in the short list.

I've just calculated that they have 'lost' nearly $100,000 worth of sales due to how they treated me.

Who is having the last laugh now!!!!! :)
Post 7 made on Friday May 26, 2006 at 21:28
mburwen
Founding Member
Joined:
Posts:
August 2001
1,185
But everyone who haunts Remote Central ought to be aware of Philips foibles. So shame on you if you read these posts and still buy Philips products with the expectaion that you are going to get great support. The thing is, if you want a programmable/customizable remote control, the Pronto line is the best deal in town for a smart shopper - which most of us here are.

I am reminded that Ithe plastic protective cap to my Norelco (Philips brand) electric razor ceased to function - it fell off. It took an inordinate amount of effort, but Philips ultimately replaced it free!


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