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Topic:
Ethics question
This thread has 211 replies. Displaying posts 166 through 180.
Post 166 made on Sunday May 19, 2013 at 18:54
techvalley
Long Time Member
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On May 19, 2013 at 18:39, David Haddad said...
And BTW, this thread should be the perfect evidence to conclude that maybe, just maybe, you handled this really poorly. Or do you think this is good publicity?

Many people have spoken up and said they respected Fortress' decision, I believe others have left the thread not wanting to go against an established member.

I wouldn't be surprised if this was the only time a legit integrator stole a quote out of how many ID's, home owners or trunk slammers who attempt to order stolen quotes.

If you look at the way this company is shielding their dealers from the things that this forum constantly complains about, they come out looking fine. I'm sure they'll be picking up business off of this.

Keep in mind what started this ball rolling, Terrmul tried to order a stolen quote. Who wouldn't want to be shielded from that?

"It is a completely different matter when the designer (of an event, a prop or a unique piece of equipment) has not authorized this “sharing”. If you copy something exactly, without permission, that is stealing. Adopt it and adapt it."
"try to become not a man of success, but try rather to become a man of value."
Post 167 made on Sunday May 19, 2013 at 19:07
techvalley
Long Time Member
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[Link: 24hrco.com]

Here's another written by a lawyer in 07

If you are not going to patent your ideas, which could be impossible, impracticable and costly, what can you do? The law of trade secrets may offer a useful alternative. In order for the confidential or proprietary information that you have and/or wish to include in your proposal to qualify as a trade secret, there are two criteria to be met. First, don't worry, the information does not have to be anything unusual or "eye poppingly" original. Instead, it is the kind of information that you have accumulated, discovered, developed or generated in the course of operating your business, that is not generally known and gives you a competitive edge. Second, you must take reasonable steps to preserve the secrecy of the information.
"try to become not a man of success, but try rather to become a man of value."
Post 168 made on Sunday May 19, 2013 at 19:24
David Haddad
Long Time Member
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In an attempt to help FortressSeating, since they don't seem to be doing it themselves, I've drafted a response for them to post :D.

"While my intentions were good, in retrospect I realize we should have handled it much differently. We're implementing a new policy because of this experience, and going forward all communications with existing dealers and potential dealers will be considered confidential to that dealer. I apologize and assure all our dealers and potential dealers that this situation won"t be repeated."
Post 169 made on Sunday May 19, 2013 at 19:58
David Haddad
Long Time Member
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244
On May 19, 2013 at 19:07, techvalley said...
[Link: 24hrco.com]

Here's another written by a lawyer in 07

If you are not going to patent your ideas, which could be impossible, impracticable and costly, what can you do? The law of trade secrets may offer a useful alternative. In order for the confidential or proprietary information that you have and/or wish to include in your proposal to qualify as a trade secret, there are two criteria to be met. First, don't worry, the information does not have to be anything unusual or "eye poppingly" original. Instead, it is the kind of information that you have accumulated, discovered, developed or generated in the course of operating your business, that is not generally known and gives you a competitive edge. Second, you must take reasonable steps to preserve the secrecy of the information.

Hmmm.
1. "Information generally not known that gives you a competitive edge."
2. "Reasonable steps to preserve the secrecy of that information".

Are you feeling silly yet?
Post 170 made on Sunday May 19, 2013 at 20:23
drewski300
Super Member
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On May 19, 2013 at 18:54, techvalley said...
Many people have spoken up and said they respected Fortress' decision, I believe others have left the thread not wanting to go against an established member.

I wouldn't be surprised if this was the only time a legit integrator stole a quote out of how many ID's, home owners or trunk slammers who attempt to order stolen quotes.

If you look at the way this company is shielding their dealers from the things that this forum constantly complains about, they come out looking fine. I'm sure they'll be picking up business off of this.

Keep in mind what started this ball rolling, Terrmul tried to order a stolen quote. Who wouldn't want to be shielded from that?

"It is a completely different matter when the designer (of an event, a prop or a unique piece of equipment) has not authorized this “sharing”. If you copy something exactly, without permission, that is stealing. Adopt it and adapt it."

You are either completely delusional or a total fanboy....but most ID's have more pull with a furniture company than an AV company would ever. You keep claiming he stole the quote when in fact the ID handed it to him and said this is what she wants. Terrmul has no reason to suspect that he was "stealing" the quote from someone else. I'm guessing the quote did not have the competitors info on it so how would he know??? Quit trying to keep this going! It's over and everyone has had their say.

The truth is that Terrmul was handed a furniture request and was hoping to become a dealer to fulfill the request. If it was handled better by Fortres than this would have turned out differently. Is it unethical? Probably not. Should they have asked Terrmul to partner up with the company he was "stealing" the chair order? Yes and if this was handled better, Terrmul could have charged MSRP and made the 5% the order was discounted, and the other local dealer could have still made the same profit they ended up with. I'm sure he would have been happy with $2000 and might have found a relationship with a competitor while keeping his client. I see Terrmuls point in that he doesn't want to lose a good customer he has built a 7 year relationship with. After the job is finished, maybe he would have decided Fortres is the cats a#$ and could have used his experience with their product to continue a future relationship and potential dealer account.

The part I find strange is that they had him fill out a new dealer form and then decided against it. The timeline of this seems a little off to me. Terrmul never mentions that they said no to his dealer request and yet Fortres mentions they denied him. I simple search of his area would have brought up the fact their is a good partner already present. Would they have changed their mind if his company was bigger???

In an attempt to help FortressSeating, since they don't seem to be doing it themselves, I've drafted a response for them to post :D.

"While my intentions were good, in retrospect I realize we should have handled it much differently. We're implementing a new policy because of this experience, and going forward all communications with existing dealers and potential dealers will be considered confidential to that dealer. I apologize and assure all our dealers and potential dealers that this situation won"t be repeated."

Classic!
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!"
Post 171 made on Sunday May 19, 2013 at 20:39
techvalley
Long Time Member
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197
On May 19, 2013 at 19:58, David Haddad said...
Hmmm.
1. "Information generally not known that gives you a competitive edge."
2. "Reasonable steps to preserve the secrecy of that information".

Are you feeling silly yet?

He had information in the quote only known to dealers, that is certainly generally not known and gives him a competitive edge.

Reasonable steps to preserve the secrecy? He gave it to the client, whats he supposed to do, make it self destruct? I guess that's why there's court.
"try to become not a man of success, but try rather to become a man of value."
Post 172 made on Sunday May 19, 2013 at 20:47
techvalley
Long Time Member
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On May 16, 2013 at 20:16, ErikS said...
|
We are a Fortress dealer and on many occasions when we have bid out chairs for theaters, the ID on the project will call fortress trying to become a dealer for that one job because the owner loves fortress but the ID cannot get them. The ID usually has no intention of consistent repeat business. Because everything is made to order at Fortress, if two quote requests come in for the same configuration from the same geographic area it's probably not a coincidence. Fortress will call us to let us know what is happening, not once though have they ever given us a discount to pass on to the client to get the sale. I think the "manufacturer discount" is BS and the competitor is discounting it himself to gain the sale.

Everyone is always complaining about how manufacturers whore out the lines and create situations where nobody makes margin but Fortress from what little information we have in this situation has done just the opposite.

This guy's delusional too, he says he's had ID's try to open accounts on many occasions and fortress contacted him. The issue is the stolen quote, it sounds like they don't do business like that. If Terrmul had designed his own quote he may not be in this position.
|
"try to become not a man of success, but try rather to become a man of value."
Post 173 made on Sunday May 19, 2013 at 20:54
David Haddad
Long Time Member
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244
On May 19, 2013 at 20:39, techvalley said...

Reasonable steps to preserve the secrecy? He gave it to the client

[Link: elcom.pub.ro]
Post 174 made on Sunday May 19, 2013 at 21:06
techvalley
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If arguing whether giving a proposal to a client gives reasonable expectation of your intellectual property not being stolen is all I had to stand on I would not be calling another companies ethics into question over a deal that went bad.
"try to become not a man of success, but try rather to become a man of value."
Post 175 made on Sunday May 19, 2013 at 21:07
Mac Burks (39)
Elite Member
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17,519
On May 19, 2013 at 16:11, Anthony said...
Why would it matter if it was CAD or a Napkin. All three parties have chimed in and all three agree there was info that is not available on the website and was part of the quote that he was asking Fortress about. Get over it you made some dumbass asumptions early on and now you are pretending that it is other peoples fault for putting !+! together and getting 2

Good luck finding and quoting that "info that was not available on the website". At some point you let your assumption become reality.

No one who was actually involved (the op, cmont and fortress) has posted anything proving that the OP stole anything or that the ID presented the OP with anything other than the model numbers on the fortress website. In your last posted you mention "a 5 seater". Seems like you haven't visited the Fortress website. They have a few more details than the number of chairs you can gang together.

You are the one making dumb ass assumptions...as usual. I feel sorry for you.


At no point did any one of them say that the call did not ask for the pricing of what was quoted by the original firm. Terrmul qualified later on that he thought it might have been generic info and he thought the ID came up with the setup by himself using the web. So I am not saying Terrmul did anything wrong or unethical, but it was his mistake to assume those stuff

Thanks for making my point for me. You and several others made incorrect assumptions too early in the thread. This is typical for you but i was surprised by the others. Either way you wrong. At least you finally admit it.
Avid Stamp Collector - I really love 39 Cent Stamps
Post 176 made on Sunday May 19, 2013 at 21:08
Mac Burks (39)
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On May 19, 2013 at 15:11, ErikS said...
This may have been on a napkin from fortress.

Or it might have been part of a global conspiracy hatched by the OP to steal the seating sale in a theater he was providing.
Avid Stamp Collector - I really love 39 Cent Stamps
Post 177 made on Sunday May 19, 2013 at 21:13
24/7
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Techvalley, I haven't seen posts by you on a regular basis, but this one you can't let go. What's your deal? Are you also with the company that provided the original quote?

Post 178 made on Sunday May 19, 2013 at 21:20
techvalley
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On May 19, 2013 at 21:07, Mac Burks (39) said...
Good luck finding and quoting that "info that was not available on the website". At some point you let your assumption become reality.

No one who was actually involved (the op, cmont and fortress) has posted anything proving that the OP stole anything or that the ID presented the OP with anything other than the model numbers on the fortress website. In your last posted you mention "a 5 seater". Seems like you haven't visited the Fortress website. They have a few more details than the number of chairs you can gang together.

You are the one making dumb ass assumptions...as usual. I feel sorry for you.

Thanks for making my point for me. You and several others made incorrect assumptions too early in the thread. This is typical for you but i was surprised by the others. Either way you wrong. At least you finally admit it.

2. We get contacted by Turrml (who is not a Fortress dealer) and he requests a quote and names the exact specification that our dealer has been working on, even names the leather color. We don't have our leather choices online, so the only way he has this information is if someone has given it to him.

Page 4, post 1
"try to become not a man of success, but try rather to become a man of value."
Post 179 made on Sunday May 19, 2013 at 21:25
Mac Burks (39)
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On May 19, 2013 at 21:20, techvalley said...
2. We get contacted by Turrml (who is not a Fortress dealer) and he requests a quote and names the exact specification that our dealer has been working on, even names the leather color. We don't have our leather choices online, so the only way he has this information is if someone has given it to him.

Page 4, post 1

Thank you for another example of people making assumptions in this thread.

"exact specification". Still waiting for them to define that one. You go ahead and stick with your assumptions that this was a proper fully filled out quote. I will go ahead and wait for the actual information to show up. On page 4 this was my response that FYI never got addressed by fortress. Using your earlier logic about keeping quiet i guess they have something to hide? (or maybe they are just busy like i stated about the OP when you said that)

On May 17, 2013 at 22:48, Mac Burks (39) said...
When you say "exact specification" what do you mean? Part numbers/models/color codes or like "3 rows of 3 seats in beige".

The reason i ask is that if the interior designer said "3 rows of 3 seats in beige oh and i like that stuff i saw at Fortress" and then had 2 AV companies bid on the job...whats the problem? This happens all the time. Client or consultant or interior designer will often spec something and put it out to bid with multiple companies.

If he called up with exact specifications like make model color codes etc then obviously he got the information from the ID...who got it from the other AV company...but...this ethics issue is with the interior designer not the new dealer whos calling you up.

And thanks for this added bonus:

"unless someone has given it to him" <--- The manufacturer actually admitted that they know someone else gave him this quote meaning he didn't steal it.
Avid Stamp Collector - I really love 39 Cent Stamps
Post 180 made on Sunday May 19, 2013 at 21:26
techvalley
Long Time Member
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No, I really don't know why I keep posting. I wanted to start contributing more to the forum instead of lurking and I got sucked into this. I really shouldn't be arguing.
"try to become not a man of success, but try rather to become a man of value."
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