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Topic:
Ethics question
This thread has 211 replies. Displaying posts 151 through 165.
Post 151 made on Sunday May 19, 2013 at 12:14
trilliumtech
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I'm just wondering why, when a dealer is approached asking for a quote on seating alone, the question was not asked why he wasn't asked for a quote for the entire theater, or entire AV job? I'd be concerned when presented with a request like this. I'd at the very least ask why I wasn't providing a quote for everything, just seating.
Lord loves a workin' man; don't trust whitey; see a doctor and get rid of it.
Post 152 made on Sunday May 19, 2013 at 12:24
kgossen
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On May 19, 2013 at 11:45, Ernie Gilman said...
We can all take several things from this story and from our reactions to it.

1. We are quite ready to state what another person feels or intends when he acts, yet all we really can know is what he does. All the actors in this little play thought they were doing the right thing. Nobody woke up and said "how can I do the wrong thing today?" nor thought that at the moment they acted.

Well said.
"Quality isn't expensive, it's Priceless!"
Post 153 made on Sunday May 19, 2013 at 14:58
Mac Burks (39)
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On May 19, 2013 at 09:51, Anthony said...
I do have an open mind, the issue is you use "open mind when you want to mean one that does not work. I deal with two chair manufacturers. my low end manufacturer has simple models and options "I want XXX in charcoal premium leather with the optional electrical reclining and brushed aluminum cup holder in a straight 5 seat configuration ". But if we assume no options (which if we add then you are discussing specs) just a model and fabric and colour then 40k$ could be enough seats to fill up a small room in a multiplex. On the other hand I also deal with an other chair manufacturer and there it is completely different. There are no models. Looking at the web site, looking at posts by Erik, looking at posts by others, fortress appears to be that way. With that manufacturer, it is different in order to have a "model" you need to spec everything and you get a large alphanumeric code which you give them that code is comprised of your decisions xxx3021myystr where xxx is the back 30 describes the seat width 2 describes the type of "filler" 1 describes the firmness, m describes the motorized recliner yy is the two digit code for the handle s means a straight one t a thin one and r that you want a right arm.

Honestly, do you think you can call any theatre seat manufacturer and say "hey I want to know the price for a 5 seater and not hear a but of a chuckle before the click of the guy on the other end hanging up on you?

Do you honestly think that you have access to the "quote" being discussed here? Quit pretending you know exactly what information was allegedly stolen. You don't know if it was cad drawings or a scribble on a cocktail napkin.
Avid Stamp Collector - I really love 39 Cent Stamps
Post 154 made on Sunday May 19, 2013 at 15:11
ErikS
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On May 19, 2013 at 00:49, Terrmul said...
She contacted me to ask about pricing for chairs and shared with me a drawing of a chair layout "from Fortress",

This may have been on a napkin from fortress.
Post 155 made on Sunday May 19, 2013 at 15:40
Anthony
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On May 19, 2013 at 12:14, trilliumtech said...
I'm just wondering why, when a dealer is approached asking for a quote on seating alone, the question was not asked why he wasn't asked for a quote for the entire theater, or entire AV job? I'd be concerned when presented with a request like this. I'd at the very least ask why I wasn't providing a quote for everything, just seating.

who knows, maybe he asked? also I have done a couple of jobs where the guy did not have the $ for seating and so they used the existing couches and came back a year or two later when it was in their budget to get the seating they wanted. I also had a guy that came back several months after we did his HT and asked us for the same HT seats for his LR because they were more comfortable than the couch set he had and several months later we sold similar couches to her sister for her LR. So even if the guy did not ask I can imagine a scenario where a ID is just looking for furniture for a "esthetic " remodel.

Honestly my original thought was a bit on the other side. If you are designing the HT and equipment how does the discussion of seating not come up? It always helps to know the seating just to calculate screen height, arrangement and riser height. But with no info on what level the project was at, you can't really say (i.e. let's say for example client gets ID, ID starts doing some "designing"/ searching without talking to Terrmul because the AV gadgets are unimportant to their vision of what the room should be like and finds those seats eventualy he goes to Terrmul to discuss what AV stuff will be needed and that is how Terrmul found out what was going on.)
...
Post 156 made on Sunday May 19, 2013 at 15:56
BigPapa
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On May 19, 2013 at 15:11, ErikS said...
This may have been on a napkin from fortress.

I do some of my most inspired work on napkins stained with wine or single malt.
Post 157 made on Sunday May 19, 2013 at 16:11
Anthony
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On May 19, 2013 at 14:58, Mac Burks (39) said...
Do you honestly think that you have access to the "quote" being discussed here? Quit pretending you know exactly what information was allegedly stolen. You don't know if it was cad drawings or a scribble on a cocktail napkin.

Why would it matter if it was CAD or a Napkin. All three parties have chimed in and all three agree there was info that is not available on the website and was part of the quote that he was asking Fortress about. Get over it you made some dumbass asumptions early on and now you are pretending that it is other peoples fault for putting !+! together and getting 2

On May 19, 2013 at 00:49, Terrmul said...
She contacted me to ask about pricing for chairs and shared with me a drawing of a chair layout "from Fortress", (her words) no pricing or other info attached except materials she had chosen. To me it looked like other drawings she has shared with me, I thought little of it. [b]I did not know she had not selected the choices from the fortress website.[/b]

I called Fortress for pricing and to apply for a dealership.

I was told when naming the materials that the design was familiar and had just been quoted, I did not know this and said so

At no point did any one of them say that the call did not ask for the pricing of what was quoted by the original firm. Terrmul qualified later on that he thought it might have been generic info and he thought the ID came up with the setup by himself using the web. So I am not saying Terrmul did anything wrong or unethical, but it was his mistake to assume those stuff
...
Post 158 made on Sunday May 19, 2013 at 17:36
David Haddad
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On May 18, 2013 at 18:02, techvalley said...
If the OP ordered the Exact Same quote, with countless variables to choose from and him not being a dealer, at what point would those of you who think this is fair play consider that stealing intellectual property?


Ethics question-
Is stealing another companies quote more or less ethical than the manufacturer trying to guard its dealers intellectual property by letting the dealer know a new contact has attempted to order the Exact Same Quote?

Did Terrmul break into the other dealers office in the dark of night and steal some intellectual property and I missed it?

It might help for you to understand what stealing is, and understand what intellectually property is, before posting further. Hint: your emotions don't define what they are.
Post 159 made on Sunday May 19, 2013 at 17:47
David Haddad
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On May 19, 2013 at 00:28, FortressSeating said...
When the decision was made to not open up Turmll as a dealer I fully understood that it probably wouldn't sit well with him, and the likelihood of us ever doing business is about 0. That's the risk a manufacturer has to take when they protect their existing dealer base.

So you might not find that professional (I disagree, I think it's the definition of being professional), but your scenario and what occurred are completely different and I think you'd feel different if the shoe was on the other foot.

You should be using this as a learning experience, but this seems to be a classic example of learning the wrong lesson. Your handled this poorly, and it's not only Turmll you lost as a dealer but others. Your seating looks great, but I'd now never consider doing business with you. What bothers me especially is that you are still here defending what you did, instead of realizing "holy crap, I've created a sh*t storm here, I'll never do that again".

When a dealer calls a manufacturer there is an expectation of confidentiality. I don't call up a manufacturer with the expectation that they'll turn around and call someone else they think might be involved in the same project. I expect them to operate professionally and say nothing to either dealer. *All you had to do was say no to signing up Turmll*.

I've heard of manufacturers operating like this, but luckily as an owner have not once in 17 years experienced it. Never once have I had a manufacturer call me and try to tip me off about someone else competing against me, nor has it happened in reverse.

Last edited by David Haddad on May 19, 2013 19:02.
Post 160 made on Sunday May 19, 2013 at 18:03
techvalley
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On May 19, 2013 at 17:36, David Haddad said...


Did Terrmul break into the other dealers office in the dark of night and steal some intellectual property and I missed it?

It might help for you to understand what stealing is, and understand what intellectually property is, before posting further. Hint: your emotions don't define what they are.

[Link: juliasilvers.com]

Maybe this will help, this states that proposals are considered intellectual property, although I don't know what the courts emotions were when they ruled.

If you copy intellectual property exactly, as all parties have stated, what would you call it?
"try to become not a man of success, but try rather to become a man of value."
Post 161 made on Sunday May 19, 2013 at 18:14
BigPapa
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If I keep saying 'Who run Bartertown' will Tina Turner sue me? 
Post 162 made on Sunday May 19, 2013 at 18:14
techvalley
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On May 19, 2013 at 10:10, BigPapa said...
Hard to have a rational conversation with a fanboi. It's also odd you can't even spell his nic correctly even though it's repeatedly spelled correctly by most others.



I would respect Fortress if they told TERMUL 'you're asking for the same quote one of our dealers has already worked up and put the time into. Buy the seats through them.' I have little doubt TERMUL would have respected that and seriously considered that avenue. It would then be his choice to say 'OK cool' or 'No really, I want to become a real dealer and consider a real relationship.' Fortress could then take the consideration seriously, or tell TERMUL 'great, we'd love to talk about you being a dealer. Do this project through our existing dealer and we'll continue the conversation on the back side.'

The Fortress salesman made an assumption based on cynicism, shined on Termul, then called the existing dealer to inform him of TERMUL's efforts. Then the existing dealer called the ID and offered 5% off.

It's a little douchey. Of course no client or ID would see anything wrong in any of this as they're getting 5% off. They profit off the scrum.

As I said before, it's a little short sighted and/or ham fisted, forest vs the trees. The exceptionalist assertions of 'protecting the dealer,' while noble in intent, overshadowed these factors.

It's Terrmul, if you're going to correct people you might want to get it right. This reminds me of a time a guy pointed at a company being un-ethical when it was him who was as guilty if not more... Birds of a feather!
"try to become not a man of success, but try rather to become a man of value."
Post 163 made on Sunday May 19, 2013 at 18:30
BigPapa
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On 1369001685, techvalley said... |

It's Terrmul, if you're going to correct people you might want to get it right. This reminds me of a time a guy pointed at a company being un-ethical when it was him who was as guilty if not more... Birds of a feather!

You're getting closer.

To spellling his nic right, not rationality.
Post 164 made on Sunday May 19, 2013 at 18:39
David Haddad
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On May 19, 2013 at 17:47, David Haddad said...
...you should be using this as a learning experience..

And BTW, this thread should be the perfect evidence to conclude that you handled this poorly, and need to handle it differently next time. Unless you think this is good publicity?

Last edited by David Haddad on May 19, 2013 19:13.
Post 165 made on Sunday May 19, 2013 at 18:41
David Haddad
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On May 19, 2013 at 17:36, David Haddad said...

It might help for you to understand what stealing is, and understand what intellectually property is, before posting further. Hint: your emotions don't define what they are.

On May 19, 2013 at 18:03, techvalley said...
[Link: juliasilvers.com]

Maybe this will help, this states that proposals are considered intellectual property, although I don't know what the courts emotions were when they ruled.

If you copy intellectual property exactly, as all parties have stated, what would you call it?

I'm afraid that I now need to add something else you need to understand :p - that an opinion on a year 2000 web page by a "certified special events professional", taken out of context, doesn't confirm your misunderstanding of what constitutes stealing and what constitutes intellectual property.
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