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The following page was printed from RemoteCentral.com:
| Topic: | Professionals use URC Control Room for software This thread has 452 replies. Displaying posts 136 through 150. |
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| Post 136 made on Wednesday March 28, 2007 at 20:54 |
Herman Trivilino Long Time Member |
Joined:
Posts: | February 2007
292 |
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On March 28, 2007 at 19:01, oskarbuddy said...
I have used the SAT H20 codes (173) successfully with
the new Directv HD DVR. Everything works finewith IR
but will it not operate with my MRF-250 RF repeater unit.
All my other components work fine with URC RF unit except
the Directv box. Any ideas? I have just experienced what I think is the same problem with a Sony Receiver that I recently added to my sytem. Try it with the remote held very close to the MRF-250. If your problem is the same as mine, you might get it to work. It's tricky and not repeatable. But if I hold the remote within about 3 ft or so of the MRF-250, I can get it to send IR signals through the front blaster to the Sony receiver. Look at the MRF-250 when you send commands to it. Good commands make the LED flash with a multiple bursts of light, kinda like Morse code. Bad commands make it emit a single (but slightly longer) burst of light.
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Origin: Big Bang |
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| Post 137 made on Wednesday April 11, 2007 at 22:59 |
carl lichtman Lurking Member |
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eric;
universal is not giving the consumer the software any longer. do you have a copy that you can share with me?
Carl L.
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| Post 138 made on Thursday April 12, 2007 at 16:24 |
OTAHD Super Member |
Joined:
Posts: | October 2005
4,679 |
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I suggest you read post number one. I just clicked on the link and it works perfectly fine.
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LET'S GO BUFFALO!!! |
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| Post 139 made on Thursday May 3, 2007 at 23:47 |
HTSJonathan Long Time Member |
Joined:
Posts: | February 2007
14 |
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Ok I don't know who you are or what you do. It sounds like to me that you don't understand what is actually in an update. Who cares you can still program your remote and use it just like anyone else. I am a URC dealer and I wish they wouldn't have even given back the software to the customer. If you have ever noticed URC makes remotes for customers the mx-350 as an example. Also If the best place you can think to shop is Best Buy have fun. A matter a fact with your info on there remotes you could probably help out around there.... And just for me once you really know how to program one I'll take one without a pre-programmed database before any other off the shelf remote. Am i saying they are the best NO but I do love what all you can do with there remotes at such great prices. My two words Get help. Let a pro do your system I promise it will be better and you won't worry about needing software. A matter a fact out of about 200 remotes I think two have asked for the software and these guys if not doctors would have my job. On November 30, 2006 at 23:24, SteinyD said...
I have updated my MX-700 or MX-3000 in quite awhile and
came to these forums in the last few days as I'm looking
to buy yet another 'universal remote', possibly from Universal
Remote. However, the information regarding the policy
changes are of great concern. As I originally purchased
the MX-700 and MX-3000 from a dealer I no longer have
a relationship with, I feel like I no longer have the
benefits of a PC upgradeable device that I paid for with
that expectation.
To test all of this information re: Universal's policy
change, I went to my local Best Buy. With the MX-850 and
MX-350 hanging on their retail wall, I questioned the
Magnolia staff about the availability of software for
their customers. They in turn asked their 'Geek Squad'
folks. To my dismay, neither knew the answer. However,
they did open a MX-850 retail box to show me that there
is NO software in the box. Essentially, Universal Remote
has a retail packaged product that is sold in a retail
environment that is completely crippled! Best Buy explained
that their installers have the software on their laptops
and do the installation. After explaining the situation
and that I am as knowledgeable about these products as
their installers (and probably then some) and didn't intend
to have them do the installation, they phoned Universal
while I stood there to check their policies.
The answer they received was that I can download the software
from their website but would not have the ability to get
updates. They asked about providing the updatable version
to the customer and the answer was, no. Best Buy suggested
that they would check with management in regard to their
policies but I would assume the answer would still be,
"no".
With all of this in mind, I am no longer interested in
purchasing a Universal Remote product. I am not sure I
understand why a product hangs on a retail shelf with
no ability for the retail customer to manage the device
on their own should they choose to do so. Further, I don't
understand why I shouldn't have the ability to 'subscribe'
to updates if I choose.
Further, much to my dismay, I cannot register my MX-700
as the registration code (no matter how I do enter it)
isn't being accepted. Regardless, I still need to be able
to update my own device. I don't recall 'leasing' the
device from anyone.
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HTSJonathan |
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| Post 140 made on Friday May 4, 2007 at 15:15 |
OTAHD Super Member |
Joined:
Posts: | October 2005
4,679 |
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If you wish to argue the policy, there is a correct place to do so. That would belong in the very large thread in the other URC forum, not here.
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LET'S GO BUFFALO!!! |
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| Post 141 made on Monday May 7, 2007 at 01:37 |
<snip>
Last edited by Daniel Tonks (Moderator) on May 13, 2007 19:58.
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| Post 142 made on Monday May 7, 2007 at 19:38 |
What I have: a 1 year old MX3000 that is working great. I bought it online from one of the resellers on the partner link at the URC website a year ago... like many I didn't recall who that was. With the update and subsequent issues around DVD Profiler and a pending update to the DMX3000 software I decided to look into what updates are available for my remote and got to this thread. Thanks to those who have posted helpful information on how to get software. I have duplicated some of it here and put my summary. If you are interested I will be posting my suggestions to URC on their policy in the correct thread. [Link: remotecentral.com] Summary of my learnings: 1. If you have a URC remote, want software and have a serial number, located under the batter on a white sticker, and purchased it from an authorized dealer (AD) you can contact that dealer and they will provide you a link to get updates. helpful link 1: who are the AD's?. [Link: universalremote.com] it is not complete and it would be really nice if URC took the time to update this with all their AD's. eg I dug for an hour and found my receipt from 6th Ave electronics... they are an AD for everything they sell and promised to send me the link after I called them... but are not included on this URC list of AD's. 2. If you have a URC remote, want software, have a serial number but don't have an AD you can still get the October 2006 update by going to the URC website and registering your remote. [Link: universalremote.com]If you want to know what updates are available here is another useful link: [Link: universalremote.com]3. If you are like 2 but want more current software or you have a URC remote with no serial number and no AD then URC tries to make you think you are pretty much out of luck. My post on the policy will touch on how I think URC should handle this special case of their END USERS as an open way to achieve their desired result without penalizing re-use or re-sale of their products. Good luck! Dave
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| Post 143 made on Thursday May 10, 2007 at 23:36 |
Herman Trivilino Long Time Member |
Joined:
Posts: | February 2007
292 |
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On May 7, 2007 at 19:38, DGurch said...
3. If you are like 2 but want more current software or
you have a URC remote with no serial number and no AD
then URC tries to make you think you are pretty much out
of luck. If you provide a receipt showing you purchased the remote from an AD, then URC's support staff will provide you with the more current software.
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Origin: Big Bang |
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| Post 144 made on Friday May 11, 2007 at 00:06 |
Herman Trivilino Long Time Member |
Joined:
Posts: | February 2007
292 |
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On May 3, 2007 at 23:47, HTSJonathan said...
I am a URC dealer and
I wish they wouldn't have even given back the software
to the customer. If you have ever noticed URC makes remotes
for customers the mx-350 as an example. The MX-850 is also an example of a remote URC makes for customers. (There's no profit in making remotes that are not for customers?) Get help. Let a pro do your system I promise it will be
better and you won't worry about needing software. Not true. I challenge any "pro" to program my MX-850 for my system and have it "be better" when I go to use it for its intended purpose. Read my profile. Not all end users are nonprofessionals watching movies in their living rooms. I researched my needs, purchased from URC's professional line because it's a professional application, and would not have been able to use the product for its intended purpose without the software. I would have had to return the product for a full refund. Manufacturers and vendors can't stay in business providing products that can't be used for their intended purpose.
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Origin: Big Bang |
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| Post 145 made on Sunday May 13, 2007 at 16:34 |
Erebus1954 Lurking Member |
Joined:
Posts: | August 2006
9 |
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shipdog.com is your friend! no more problems...
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Steve |
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| Post 146 made on Saturday June 16, 2007 at 23:19 |
phil Founding Member |
Joined:
Posts: | December 2001
2,164 |
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On May 11, 2007 at 00:06, Herman Trivilino said...
Not true. I challenge any "pro" to program my MX-850
for my system and have it "be better" when I go to use
it for its intended purpose. Read my profile. Not all
end users are nonprofessionals watching movies in their
living rooms. Just a couple of questions On your MX-850 press the "ON" button, count to 20 and press it again. Will the appropriate equipment be "ON" and be on the most commonly used input? When you choose DVD or VCR will all the appropriate components turn on and switch to the proper inputs with only a SINGLE button press? If the DVD or VCR button is pressed a second time(after pressing "MAIN") will all the appropriate equipment still be "ON" and on the right input? If the answer to question 1 is yes and the answer to question 2 is "It stays on DVD or VCR and pushing "PLAY" plays the DVD or VCR then I tip my hat to you, I am impressed, and you are able to do more than 95% of all users. I bet your VCR has never ever flashed "12:00". If the answer to either question is "NO" or I have to turn on my VCR or DVD, a pro could simplify your system and make it more "idiot" proof. Either way, it sounds as though you are able to use the system and the MX-850 makes it easier to operate. Good for you.
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"Regarding surround sound, I know musicians too well to want them behind my back."
-Walter Becker |
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| Post 147 made on Thursday June 28, 2007 at 08:44 |
Herman Trivilino Long Time Member |
Joined:
Posts: | February 2007
292 |
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On June 16, 2007 at 23:19, phil said...
On your MX-850 press the "ON" button, count to 20 and
press it again. Will the appropriate equipment be "ON"
and be on the most commonly used input? No, for two reasons. There is no one most commonly used input. We have multiple users, each may have his own most commonly used input, but it differs from user to user. That's why the buttons on Main Page 1 are activity-based. Push the button for the activity you want, and then all the equipment will be on and set to the correct input. You might have to count to a number a bit higher than 20, though, depending on the activity you've chosen. If you want to use the projector for your chosen activity, then you'd have to also push the PROJ button and wait approximately 35 seconds. When you choose DVD or VCR will all the appropriate
components
turn on and switch to the proper inputs with only a SINGLE
button press? No. The DVD/VCR Combo unit would have to already be "on". The unit powers up automatically when I load the media. The same is true of the Laser Disc Player. They don't have discrete "on" and "off" commands, and the LDP doesn't even have a "power" command. If the DVD or VCR button is pressed a second
time (after pressing "MAIN") will all the appropriate equipment
still be "ON" and on the right input? Yes. If the answer to either question is "NO" or I have to
turn on my VCR or DVD, a pro could simplify your system
and make it more "idiot" proof. That might be possible. As I said in the previous post, I'd challenge anyone to try. You're not programming a remote to run an AV system in somebody's living room. Read my profile.
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Origin: Big Bang |
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| Post 148 made on Thursday June 28, 2007 at 09:20 |
oex Super Member |
Joined:
Posts: | April 2004
4,177 |
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BEFORE programming any macros, load a file into the remote for the device in question. try EVERY command with the unit off and see what happens.
yuesterday i had a jvc receiver, no discretes, only power toggle BUT it turned on with only a few of the sources. i used cd-r. so cd-r was my anchor (unit on) then source select like dvd. to turn off - cd-r pause then power toggle.
also yestersay had a POS philips plasma. no discretes BUT channel up turned the set on. WTF but, hey it worked. so ch+, then input 1 was discrete on to input 1. ch+ pause power toggle, discrete off.
combo player - no discrete power BUT turned on with the play command. power off was paly - pause - power toggle.
i got stuck with 5 POS components - all philips - that i managed to have work arounds for. You may or may not be that fortunate
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Diplomacy is the art of saying hire a pro without actually saying hire a pro |
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| Post 149 made on Thursday June 28, 2007 at 17:03 |
Daniel Tonks Wrangler of Remotes |
Joined:
Posts: | October 1998
28,781 |
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Both Philips and JVC are usually pretty good about discrete codes, so that's odd. (Also for the Philips, if it has a USB port on it it would probably pay to upgrade the firmware).
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| Post 150 made on Thursday June 28, 2007 at 22:07 |
oex Super Member |
Joined:
Posts: | April 2004
4,177 |
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On June 28, 2007 at 17:03, Daniel Tonks said...
Both Philips and JVC are usually pretty good about discrete
codes, gear was about 5 years old. worst picture ive seen in a while on the philips plasma
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Diplomacy is the art of saying hire a pro without actually saying hire a pro |
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