Been doing a bit of a browse and come across this thread in the CI Lounge, which got me to thinking about the rather odd e-mail I received today.

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April 2007

ViewSonic Customer Satisfaction Survey

Dear David Young,

Recently you had to use our after sales warranty helpline when your product Model Number **********, serial number ********** showed a defect.

We would appreciate you taking a few moments to answer a short questionnaire:

Please click the link below to acess the questionnaire:

[Link: ] (to the survey page)

Thank you for taking the time to answer this questionnaire!

Yours sincerely,
ViewSonic Customer Care Team

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Now the pertinent facts of the case are;

1). I do happen to own a Viewsonic monitor.
2). I have used the after sales warranty helpline (twice actually).

However, what I find amusing (and a little odd) is that the last time was 8 (eight) months ago.

Are they taking the p***, or are they really that incompetent?