Thanks so much for that FAQ!!! So useful. I did take apart and couldn't see anything wrong. I wonder if applying a pin to poke the LCD connector ribbon would help as I've seen in the YouTube videos for the newer model? In the meantime I managed to find a working TS1000 on ebay for $10 (I can't believe it) and have ordered that and have successfully re-downloaded my saved CCF file to the new one and everything works again. (until this screen dies which I'm dreading). Funny, my family had always complained that my Pronto was too complicated to operate until the last few weeks when I had all the remotes out - now they're happy to have it back and working! I've done a lot of research on updated alternatives and can't believe there really isn't anything out there with a touchscreen that we can program ourselves. I'd love an updated touchscreen with wifi/bluetooth to operate PS3/PS4 for my blu-rays! What are people using when their Pronto's die?