Your Universal Remote Control Center
RemoteCentral.com
Custom Installers' Lounge Forum - View Post
Previous section Next section Previous page Next page Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Page 1 of 2
Topic:
Volume Ramping issues with Marantz and Denon
This thread has 26 replies. Displaying posts 1 through 15.
Post 1 made on Monday January 13, 2014 at 01:20
PSS
Select Member
Joined:
Posts:
December 2002
1,520
I'm having volume issues with the last few Marantz and Denon. It ramps up or down really quick and seems to continue for a little bit when you release it.
I'm using Pro Control R system with variable ir. I've tried adjusting the output but it doesn't seem to do anything. I talked to PC tech support and they said that Denon and Marantz are having issues. I honestly can't remember if he said the new codes are the problem or the avr's? He gave me a "workaround", but it wasn't acceptable (to slow and not responsive).
I even tried learning from the OEM Marantz and it still was too fast. I'm thinking of trying to pull the mini from the rear of the avr and putting an emitter on the front, maybe offset a bit to "cool" it off and see if that helps?
Has anyone had any similar issues or ideas?
Post 2 made on Monday January 13, 2014 at 02:15
Mario
Loyal Member
Joined:
Posts:
November 2006
5,681
I heard that issue with serial control but luckily never experienced it myself with serial or IR.
Post 3 made on Monday January 13, 2014 at 10:01
highfigh
Loyal Member
Joined:
Posts:
September 2004
8,322
On January 13, 2014 at 01:20, PSS said...
I'm having volume issues with the last few Marantz and Denon. It ramps up or down really quick and seems to continue for a little bit when you release it.
I'm using Pro Control R system with variable ir. I've tried adjusting the output but it doesn't seem to do anything. I talked to PC tech support and they said that Denon and Marantz are having issues. I honestly can't remember if he said the new codes are the problem or the avr's? He gave me a "workaround", but it wasn't acceptable (to slow and not responsive).
I even tried learning from the OEM Marantz and it still was too fast. I'm thinking of trying to pull the mini from the rear of the avr and putting an emitter on the front, maybe offset a bit to "cool" it off and see if that helps?
Has anyone had any similar issues or ideas?

Have you looked into reducing the number of repeats for each command? They usually repeat three times.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 4 made on Monday January 13, 2014 at 10:08
Audiophiliac
Super Member
Joined:
Posts:
August 2006
3,312
Man, I had that problem on the Denon AVR2807 models and URC. It seemed to be a firmware problem. The ramp rate was way too fast....much faster than the other current models and previous models. When I called Denon tech support, they confirmed an issue. I think it was fixed with a firmware update. Luckily we did not sell many of that model.

I have not installed a Denon or a Marantz for years though so I am no help. :)
"When I eat, it is the food that is scared." - Ron Swanson
Post 5 made on Monday January 13, 2014 at 10:22
mrtristan
Select Member
Joined:
Posts:
October 2003
1,634
I switched to Yamaha after a bunch of denon issues with HDMI and power issues and it's been very smooth sailing so far.
Post 6 made on Monday January 13, 2014 at 10:59
Soundsgood
Long Time Member
Joined:
Posts:
November 2005
363
On January 13, 2014 at 01:20, PSS said...
I'm having volume issues with the last few Marantz and Denon. It ramps up or down really quick and seems to continue for a little bit when you release it.
I'm using Pro Control R system with variable ir. I've tried adjusting the output but it doesn't seem to do anything. I talked to PC tech support and they said that Denon and Marantz are having issues. I honestly can't remember if he said the new codes are the problem or the avr's? He gave me a "workaround", but it wasn't acceptable (to slow and not responsive).
I even tried learning from the OEM Marantz and it still was too fast. I'm thinking of trying to pull the mini from the rear of the avr and putting an emitter on the front, maybe offset a bit to "cool" it off and see if that helps?
Has anyone had any similar issues or ideas?

Which models?
Does it ramp fine with the factory remote? If yes then it is the code you are using or the repeats.
I do both Marantz and Procontrol and have not had this problem so I am interested to know the models.
Post 7 made on Monday January 13, 2014 at 13:11
wynbnt
Long Time Member
Joined:
Posts:
February 2013
15
Going with Yamaha also.
Post 8 made on Monday January 13, 2014 at 13:17
Craig Aguiar-Winter
Senior Member
Joined:
Posts:
September 2002
1,489
I love when guys suggest the solution being buy ......... That sure helps you when you have a unit acting up that's in a customer's house. Maybe start a new thread with your suggestion, and qualify it with why it's better. We get it. You love Yamaha. But time is money and this guy needs a solution. How hypocritical of me to waste your time typing this. Sorry. My 2c. I just finished an install a few weeks ago using 24r and an sr5008 and one of their pre amps. Can't remember the numbers. AV7701 maybe? Anyway, when I get a chance this aft I'll look at my programming tell you what I did. I seem to recall dealing with this then.

Craig
My wife says I can't do sarcasm. She says I just sound like an a$$hole.
Post 9 made on Monday January 13, 2014 at 13:48
Craig Aguiar-Winter
Senior Member
Joined:
Posts:
September 2002
1,489
On the Marantz AV7701 I learned the codes my self and put them in a "Repeat until button is released" box. Minimum repeat is set to 2
(factory I think) and delay .3 seconds is "No" (changed by me).

I also created sub-woofer up and down buttons with the same settings but I put a .1 second pause after the command. I can't recall why but that's how i left it so it must work fine.

On the SR5008 the settings were the same but I used the database code for Marantz SR/NR receivers.

I should note that I was having issues with some input commands not taking and the tech guy said that Denon and Marantz sometimes need a trigger to stop sending a command. I understood it as the command kind of doesn't know when it's done so you have to tell it. Actually I didn't really understand it. I wish I remembered what he said it was called but anyway, if you look in your list of commands you'll see the Volume or Input command and then below it you'll see the same command and beside it (T=1). You could try using the Volume command and then beneath it put the Volume(T=1). As I understand it this stops the code from getting locked on. I used it for the input issue I was having and it worked.

Let us know how it goes.

Craig
My wife says I can't do sarcasm. She says I just sound like an a$$hole.
Post 10 made on Monday January 13, 2014 at 14:43
MNTommyBoy
Senior Member
Joined:
Posts:
November 2010
1,063
On January 13, 2014 at 01:20, PSS said...
I'm having volume issues with the last few Marantz and Denon. It ramps up or down really quick and seems to continue for a little bit when you release it.
I'm using Pro Control R system with variable ir. I've tried adjusting the output but it doesn't seem to do anything. I talked to PC tech support and they said that Denon and Marantz are having issues. I honestly can't remember if he said the new codes are the problem or the avr's? He gave me a "workaround", but it wasn't acceptable (to slow and not responsive).
I even tried learning from the OEM Marantz and it still was too fast. I'm thinking of trying to pull the mini from the rear of the avr and putting an emitter on the front, maybe offset a bit to "cool" it off and see if that helps?
Has anyone had any similar issues or ideas?

I've noticed the same, it does ramp really fast on a press and hold, even on the OEM remote.

I've learned volume +/- from the Marantz with an IR Pro, jumped into that library, then adjusted the repeats to zero. It still moves quickly but I would call it acceptable.
"There's a big difference between winging it and seeing what happens. Now let's see what happens." ~MacGruber
Post 11 made on Monday January 13, 2014 at 15:00
Duct Tape
Loyal Member
Joined:
Posts:
November 2008
5,299
I had this issue on a pro control remote that I programmed for 3pedaljeep. He contacted pro control and they sent him the fixed commands.
[Link: facebook.com]
Post 12 made on Monday January 13, 2014 at 15:13
Craig Aguiar-Winter
Senior Member
Joined:
Posts:
September 2002
1,489
I know the OP says that he contacted tech support already, but I have to say the times I've had to call Pro Control support, my only complaint was that I didn't call sooner, instead of wasting my time prior to calling. They really know their product.
My wife says I can't do sarcasm. She says I just sound like an a$$hole.
OP | Post 13 made on Tuesday January 14, 2014 at 01:53
PSS
Select Member
Joined:
Posts:
December 2002
1,520
Thanks for some confirmation of the issue. I haven't had a chance to get back to the sites (a few of them).
From my memory the tech at Procontrol had me do something similar or the same (I don't totally recall) as Craig Aguiar-Winter mentioned doing. What he had me do made it way too slow so I put it back.
I'll try to post my results, when I can get back to site.
Post 14 made on Tuesday January 14, 2014 at 02:30
Ernie Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,104
On January 13, 2014 at 01:20, PSS said...
I talked to PC tech support...

PC means politically correct, personal computer, and please don't add ProControl to the list. At least we can tell the first two apart right away. It's just confusing to abbreviate ProControl as PC. And I don't think it's PC to do that, anyway.

On January 13, 2014 at 13:17, Craig Aguiar-Winter said...
I love when guys suggest the solution being buy ......... That sure helps you when you have a unit acting up that's in a customer's house.

I agree, but they were trying to tell you that NEXT TIME you shouldn't supply a Denon.

On January 13, 2014 at 14:43, MNTommyBoy said...
I've noticed the same, it does ramp really fast on a press and hold, even on the OEM remote.

This TOTALLY supports the idea of getting something different for every other next time!
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 15 made on Tuesday January 14, 2014 at 11:07
Duct Tape
Loyal Member
Joined:
Posts:
November 2008
5,299
On January 14, 2014 at 01:53, PSS said...
Thanks for some confirmation of the issue. I haven't had a chance to get back to the sites (a few of them).
From my memory the tech at Procontrol had me do something similar or the same (I don't totally recall) as Craig Aguiar-Winter mentioned doing. What he had me do made it way too slow so I put it back.
I'll try to post my results, when I can get back to site.

I sent you an email containing the codes that fixed my marantz issue.
[Link: facebook.com]
Page 1 of 2


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse