I don't panic I was just mad but I got over it. I'll check cedia. I don't want to send a remote a few times it's going to cost me a lot.
thanks
Gui.

I think the seller absolutely should have disclosed the software issue and Tiger probably has nothing to worry about. Those of you familiar with the policies of URC may find it obvious that a remote may not have software, but that is really an unusual policy in the context of all but the most expensive control systems. I am a HT hobbyist who has purchased two previous 500.00+ remotes (pronto variants) and who spends much more time in HT forums than most enthusiasts that I know. I did not know that some remotes have restrictive policies on their programming software until after I had already ordered mine. I read a couple reviews that mentioned nothing about software availability and I was sold.

The idea of selling a remote like this without clearly stating it will be inoperable without software that is not included or obtainable is clearly deceptive. There is a limit to "buyer beware".

This situation is nothing like buying a game without knowing the hardware requirements. It is common knowledge that an old computer may not run the newest games. It is more like selling a car without an engine, not mentioning it's absence, and expecting the buyer to have asked. Not only is that deceptive, but it is even worse because the "engine" is probably unavailable.

I am lucky that I bought mine through a local dealer, but even then it took weeks of coaxing before and after picking it up to get the software. In fact I did not get the software until I drove back to return 3k+ gear I bought with the remote. The whole experience left me with a dim view of the software policy and the dealer. Fortunately I knew that the remotes were not supposed to be purchased on eBay, but I could have easily missed that too.

Don't accept the remote and best of luck getting one. I am very happy with mine otherwise.

There are plenty of sellers on e-bay that just act as "resellers" of gear for other people. They don't care, nor do they know all there is to know about the products they sell. What is in the box is what they are selling, and that was in the discription.
I don't agree with the E-bay seller in this case, he should be willing to take back the item less the shipping and listing costs. Any good seller would understand, and I think if he didn't know software was required when he listed the item, he certainly did by the time it was sold, and should have added the information to the listing, or a simple e-mail to the winner to make sure all was understood.
BUT, the person that bought the remote must have had some ideas about what he was buying. Even a simple check on the URC web site and here would have made him aware that software is required for these remotes. Not seeing anything in the listing about software should have promted him to ask the seller, like many other potential buyers did.
I have sold many used items on E-bay over the years, some for thousands of dollars. Any time I sell electronics I have to get ready for the barrage of e-mails asking dozens of questions about the items I am selling. Heck, I sold some high end gear, and my listing simply said, if your looking at this and are interested, you already know what it is. Happy bidding.
In the end, he did get the remote he wanted, even knew enough to order the RF kit.
Saved some money, so he can afford to have someone program it for him. As long as you find the right programmer, you will have a great remote.

This post got me thinking about the exact wording of the license agreement as it pertains to distribution. The problem is, I can't find a license agreement. I reinstalled the MX-980 editor on another computer waiting for it to come up so I could read and accept it, but it doesn't. Can't find it under the Help section either.

So how is one supposed to accept the license agreement if it is no where to be found?

With that being said, I really don't think URC cares if one user gives another remote owner the software. They may, but if they really did, ddarche would not have needed to go on his rant about URC facilitating ebay sales.

I thought dealers could give the software to consumers.

They can.

This is not the first time to see buyers wanted to get things below MSRP and got backfired. Even tiger got his software as needed; What happen if the remote is dead two weeks after it was delivered? Who will grant him the warranty.

Choosing URC MX-980 and ordering RFX-350, indicated clearly Tiger had known and saw the exact product he wanted and only wanted to pay for below the MSRP. My impression about Tiger's issue is not about the remote's software, but all about undercut and not supporting the local businesses, CIs whom are trying to provide their services and accommodate customers in their teritories.

Tiger, I am sorry for mess you got into. Please be more considered next time you decide to spend money on things that are not in front of you.

Indigo, I hear what you are saying but I dont think that was his intent specifically. As he said in his earlier posts, he tried to go through the normal channels but since he is in Canada, he didnt have a whole lot of options. And I agree with him, $775 (Canadian? was it) is just a ridiculous amount to pay even after you factor in import taxes. He was basically stuck between a rock and a hard place.

Good luck tiger. I am sure someone will help you out if you end up keeping the remote (just use private messages next time ;)).

Ernie

Thanks Ernie you got my posts right!!!
I would'nt pay 775$ + 14% tax canadian when US consumers can get it for 500$ + tax. (which are lower than ours)
Our dollar got way stronger but we still pay a ridiculous price on everything, especially electronics. I don't know why...
Indigo I don't know why you acting like I'm just a dummie who wanted to save a few bucks, I'm just not stupid enough to pay twice the price cause I live in Canada.
Thanks Ernie for understanding and as for indigo, I will never pay twice the MSRP I would be stupid to do it, don't you think?
Thanks
Gui.

OK!! Tiger, how do I go by in order with you?

1. MX-980 is $600 USD, not $500 USD

2. $775 CAD is not TWICE $500, not to mention you should compare $775 CAD to $600 USD. Yes, I can see USD value is declining and other curries are getting stronger. However, my last acknowledge that 1.04 CAD to 1 USD. I wonder where the "TWICE" came from which school?

3. As a Canadian, do you ever wonder why things are more expensive while we can purchase them cheaper here in US? Per instance, six pack of Moson Beer only a shy over $6.00 - How much does it cost in Canada?

A friend of mine lives in Toronto considered a carton of cigarette as brick of gold when I bought for him from duty free shop here before got to US - Canada border check point. So, my conclusion to the high cost are taxes, taxes....

Another friend bough a Nikon D3 here in US to take it with him on his new job being assigned in Japan. He said that these are more expesive in Japan.

Tiger, I don't have any intention to blast at you; however good luck and hope your next purchase go more smoothly.

I'm not mad at you indigo I'm just sick of paying to much because I live on the north side of the lines...

1 - I really though the MSRP for the MX-980 was 500$.

2 - I meant twice just because I compare 775$ + 15% + shipping (25$) = 916.50$ I though 500$ + 6% (that's how they usually charge me on ebay for tax) = 530$. I was wrong but from my earlier point of view it was pretty damn close to double.

3 - A six pack of molson cost arround 12-14$ (I never buy beer in six pack) 12 > 20$
24 > 28$ try to find the logic? I know we are overtaxed but what can I do?

Last year our dollar was about 75 cents it's now almost even (and got stronger than US, 1.10$ at some point) and we still pay a ridiculous prices on cars, electronics, DVD, etc...
No wonder some folks go get their car (and other stuff) in the US now.
Don't want to get an issue with none of you but, I had to explain my point.
Thanks,
Gui.

Tiger, I don't want to bring up the issue; however it is revelant issue we all should know. US has a vast number of illegal imigrant from south of our border (21 millions). And flood immigrants are coming to US every year. It seems not much different where you are, but the illegal ones are not a big problem as our down here.

Those came to US/Can, some work hard and some just think everything should be brought to them in silver platter. The foremost thing in their minds are not contribute such as paying taxes, while getting from home assistances, utilities, foods, health cares, etc... for free. And we are taken the burden of big chunk of our earning off our checks. Especially, Canada provide free health care for free to everyone (I might be wrong about this)... that why your law makers are applying any methods they could to make the middle class paying for it (ex. 14% sales tax, most of us only pay 8.5%).

I have not been in Quebec since mid 80's. But I was in Toronto summer of 2005. It seems the faces of Pakistanis, Idians, and Chineses are about triple to mid of nineties. Do you honestly think majority of these people ever think about contribute, pay taxes, and not to abuse the system as responsibilities if they considered US/Can as their new home?

By the way, this may sound crazy. I'm deadlock on getting the Anthem Statement D2, P5, and P2. $6700 USD for D2; $8000 USD for P5/P2. How much are they in Canada.

Wow... just wow.

Well, your rant is neither relevant nor coherent. Please take this kind of garbage elsewhere.

S

P.S. Shouldn't someone who is clearly xenophobic be able to craft a sentence that somewhat adheres to the rules of the native language of the country he is being xenophobic in?

Indigo,
In our beautiful Country some immigrants manage to have 5-6 S.I.N. and 5-6 Welfare checks, receive free medical and work "under the table".
We have those "resonable accomodations" that makes us treated like s*** in our own country.

ie. They took the religion of the school (catholic), but Jewish and Musulmans for example still have some rooms for their religion, they took the christmas threes off the airport cause it does'nt fits everyone and they can park everywhere on saturday cause they can't drive on sabbath. (jewish) Those are just some examples of the "un-reasonable accomodations" there's hundreds.

At work I keep 52% of my gross income I give 48% away before I spend a penny!!! To me it seems like a couple of peoples get their welfare checks on my back. So I carry a huge burden too.

Our health system is free (beside dentists) but we have huge problems to deal with it so it's going to change over the years. And if you watched sicko from Michael Moore it is not a good picture of our health system, Michael Moore just want you guys to see the grass greener on our side, but to me he is a fat and dirty liar really overated as a producer. I have nothing againt americans but I just can't stand this guy.

In Vancouver there's 55% asians, 45% others. (Canadian, black, latino, etc.) These are'nt official numbers but I've been there and it seems it could be true. (I've heard it from some guys from BC) It has at least triple in Toronto since the 90s and it's getting pretty much the same for Montreal.

This is the canadian MSRP for those components you asked:
Anthem Statement D2 6700$
Anthem Statement P5 6000$
Anthem Statement P2 3500$
Mississauga, Ontario
Hope this help,
Gui.

Wow again.

tiger-qc, any shred of sympathy I had for you and your remote dilemma just went out the door. Perhaps you and Indigo can go find an island somewhere where you two can start a brand new racist xenophobic society where the price of remotes is more reasonable.

The ignorance you display in this last post is a good indication of what led you to believe that you could buy a big ticket item from a stranger on eBay for drastically less than retail prices and naiively exepct everything to be hunky dory. You clearly deserve to sleep in the bed you made for yourself.

S