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User reviews for the Philips Pronto TSU2000 from Philips Electronics.
Philips Pronto TSU2000
RatingsReviewsMSRP (USD)
Average: 3.88/5.00
Median: 4.33/5.00
Based on one of the most popular LCD remote controls in the marketplace, the TSU2000 doubles the amount of memory over the TS-1000 and includes a huge new built-in library of infrared codes.
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Now viewing user reviews page 6 of 8 for
the Philips Pronto TSU2000 remote.
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Written by Marshall from California, USA.
The reviewer has used this remote control for 1-3 months.
Review 17 made on Thursday May 17, 2001 at 5:55 AM.
Strengths:Programmable, learning remote. Ability to store sequences of IR commands as macros for one touch operation. Customizable user interface. Very cool, and yes, it really works.
Weaknesses:Weak documentation -- the product is useless without the RemoteCentral website. Does not support RF (Bose) commands nor IRDA (Pace set-tops).
Review:I highly recommend this product. My initial experience with Proto was frustrating. I actually returned it, but after reading more about it in RemoteCentral, I went back to the store and got it back! This is a cool product, and I'm keeping it.

To get the most out of your Pronto, you can download a variety of CCF files from RemoteCentral. Open them up in ProtoEdit until you find one that's similar to your set up, but don't worry if the equipment brand/models are different. You can merge different CCF files together, if desired.

Most of the CCF's on RemoteCentral have hidden "code" panels for each device. After downloading your CCF to your Pronto, you will program these hidden panels with the codes for your remote - they become un-hidden when you use the "Learn" command on the Pronto.

To complete your Pronto customization, you'll need to come back to Remote Central for some "discrete" codes. With the right discrete codes, you can create polished macros which will smoothly and consistently turn devices on or off, and consistently set inputs such as "S-Video In".

It can take a couple of hours to understand Pronto and design a fully automated setup, but it's very fun to do, and the product fully delivers on its promise to rid you of multiple remotes.
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Written by Jerry Mitchell from Indiana.
The reviewer has used this remote control for 1-3 months.
Review 16 made on Monday April 30, 2001 at 3:11 PM.
Strengths:It will do everything you need it to do. It has a cool factor of 12!
Weaknesses:Documentation is weak. Trial and error combined with the Remote Central web site got me through it. Although I am not sure if I will ever be through finding new ways to use this remote.
Review:This is without a doubt the most flexible and powerful remote avaiable. Once programmed it is so easy to use even my wife likes it. I have spent many hours getting it to work as desired but most of these hours were spent because I continued to realize all of the things possible that it would do.
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Written by Richey Ewing from Conroe, TX.
The reviewer has used this remote control for 1-3 months.
Review 15 made on Thursday March 22, 2001 at 3:01 PM.
Strengths:Customization via PC software
Great forum for support at RemoteCentral!
Can learn evan problamatic codes like my Sony 935 receiver.
Weaknesses:If you are like me and experminted with the Emulator prior to purchase you will be dissappionted with the speed...much slower than software version!
Review:I've probably spent over $200 trying to find a remote to fit my needs to no avail. Now, finally! The Pronto does it all. I love the remote, I just hope it doesn't get broken. I'm going to use it with an Ocelot to interface with my HA system and security system.
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Written by Brad from Chicago.
The reviewer has used this remote control for 1-3 months.
Review 14 made on Sunday March 18, 2001 at 2:19 AM.
Strengths:Unlimited number of devices that can be controlled. Unlimited number of LCD button pages per device. Can program every soft and hard button. Awesome backlight is all programmable on how it comes on and how long it stays on. Contrast control. Timer controlled macros or functions.
Weaknesses:MUST use a computer for graphics, custom button sizing, custom button placement. Without a computer, your LCD pages are limited to a default page number. Without a computer, there are no additional button icons that can be used. Without a computer, you can't use frames that contain either text or icon graphics.

Without a computer, I can't say this is the best remote out there. With a computer, I can say this is the best remote out there.

Manual provides no instructions on how to use customizing/editing software, and computer interphase. Not even on hookup! However, ProntoEdit 2.0's manual is included in the CD.

To sum up:

1)Must have computer for any customing.

2)Without computer, remote is very limited in what it can do.
Review:I have the new silver TSU2000.

YOU MUST HAVE A COMPUTER to use this remote. Even in the troubling shooting page, it suggests if a corruption occurs, you need to reload the software.

While I love it, I was quite disappointed in it at the same time. All the neat graphics and customized buttons are not included with the unit or on the philips Pronto homepage. You must go to nonPhilip websites and download other user's customized layouts. They are sharing them and by no means, have to put them up for anyone to use.

The same goes for all graphics and icons. "IF" you have good graphic software that enables you to make bitmap files plus edit it with graphics and text easily, you can make your own icons and graphics. While this sounds easy, it's not. Having software that lets you resize bitmap files so that they "FIT" and are small enough to be useable on the Pronto's screen, is not easy. I have photo editing software, but none will let me resize graphic bitmaps or text bitmaps so their size in pixels, fits on the Pronto's screen. Very discouraging.

Overall, I did customize my basic button layout, so that it mimics all my other remotes, which I have 9. It did that accurately, without problem. Again, without a computer, I would had not been able to do that. I'd been stuck with their default button layouts. I could then "ONLY RELABEL" the buttons. I wouldn't be able to move or resize the buttons. Of course, no frames either, as I used many to describe functions.

From what I've read, the HK TC1000 is computer reliant also. Don't know about the new touchscreen from All in One, that's sold at Best Buy. It looks really limited, plus it has "PINK" buttons. No thanks, I'll pass.

All in all, I'm extremely pleased with this unit. I think Philips exagerated it's capability in customizing. It will accept customized graphics, but it does not customize graphics itself. Plus it offers no documentation on basic hookup. To be on the safe side, I always power down the computer before putting the connector pin into the Pronto itself. It doesn't state if the computer must be off or doesn't matter. At this time, I'm only familiar with that the USB is the only connector that can be used while the computer is powered on.

I have the new silver TSU2000 with 2 Mb of memory and an installed IR code index for most available brands of components. The dark blue "OLD MODEL" TSU1000 offers 1/2 the memory with only 1 Mb and only Philip/Marantz IR codes.

I bought the TSU2000 for $300, or could had bought the TSU1000 for $250.

I went with the TSU2000 for the extra memory and IR codes. To my dismay, the IR codes are as bad as the All in One brand remotes. From the Pronto's manual, that seems to be where these codes came from. None of the indexed codes would operate my equipment properly. So in other words, this remote will NOT replace broken or lost remotes. You still need the original remote for learning.

Also, with all my 9 remotes COMPLETELY programmed into the Pronto, I'm only using 12% of its memory. It still has 88% of available memory left.

I went with the TSU2000 to be on the safe side since I was spending big bucks anyhow. Now, I'm thinking the TSU1000 would had been just as good, but $50 less. Live and learn!

Even with all this remote's limitations, for $300 it still offers much more than what is available on the market. Even the HTR MX-1000 which I was about to buy, costed only $25 LESS than the TSU"2000", yet it's customizing was limited to screen button size.

Even with my disappointments, I doubt there is the PERFECT remote, and this one far exceeds anything out there. The good thing is, there are many sites that swap these files for graphics(pictures), customized buttons, discrete IR codes(if you have a single power switch, these codes will ONLY TURN IT ON), calendars, games, and phone directories. So, it's capabilities are endless, as long as these friendly users keep on sharing.

As I said, I've seen nothing that comes close to offering what this remote has, so it's a solid 5 stars!

BTW, on the Philips Pronto webpage, they do include the links to these websites that share these Pronto files.

HT receiver:Yamaha RX-V2095
CD Changer:Yamaha CDC-675
CD Changer/Recorder:Philips CDR785
MD Recorder:Sony MDS-JB920
DVD Changer:Panasonic DVD-CV50
S-VHS VCR:Panasonic PV-S9670
VHS VCR:Panasonic PV-9451
Satellite Receiver:Echostar 4700
32" Television:Sony KV32S45

Quality: Features: Value:

Written by Dave Brenneman from Oregon, USA.
The reviewer has used this remote control for 1-3 months.
Review 13 made on Saturday March 17, 2001 at 11:55 AM.
Strengths:Customization, The idea is great - has a lot of potential - looks like quality components used. Graphical user interface outstanding
Weaknesses:Limited documentation on how to program - LCD screen dim and limited contrast. Hard buttons on side don't work unless you're in use mode with the remote. No customer support - they completely ignore you.
Review:I've had the remote for about two weeks. If it wasn't for Remote Central site I be completely lost regarding programming and set-up. Hardware (except for LCD screen) good. Software ProntoEdit 2.0 has some bugs in it related to naming IR codes to buttons. Not the most user freindly software package to use. If I don't get some kind of response from Philips re: screen I'm going to return it for a full refund and search out other remotes. From what I've heard on this and other sites, I think Philips may have taken a good product (TSU1000) and screwed it up regarding the screen. If they overcome this problem this will be the best remote available for custom applications.
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Written by Terry from New Mexico.
The reviewer has used this remote control for 1-3 months.
Review 12 made on Tuesday March 13, 2001 at 11:42 AM.
Strengths:Great idea.
Weaknesses:Very, very, very, (did I say very?) poor product support! Manuals? What manual? The "manual" they supply is good for letting you know how to change the batteries. Assuming this is your first day on the planet.
Review:If anything happens to your very expencive remote and it goes "kapoot" you will have a paper weight that NASA would envy. Phillips will tell you right after you call them that if you used the Pronto Edit software that the problem is yours not theirs. Congradulations on your new paper weight. If you get a Pronto, bookmark this site you will need it.
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Written by e from usa.
The reviewer has used this remote control for 1-3 months.
Review 11 made on Monday March 12, 2001 at 1:42 AM.
Strengths:Killer look easy to program.
Weaknesses:When you toch the screen I always have to rehit the button i was selecting cause i did not hit the right place.
Review:I love it it is sweet buy the cradle if you plan to program else you will need alot ogf AA batteries.
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