RC: RC5000Setup gives file error:-3 during install

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RC5000Setup gives file error:-3 during install

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Post 1 made on October 10, 2001 at 17:19

ronjer1

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When I try to install RC5000Setupex2.2_USA.exe I get the following error:
General file transfer error. Please check your target location and try again.
Error Number:-3
Filename: C:\Program Files\RC5000Setup\ProntoUtil.dll

This happens when I try to install on a NTFS partition (Windows 2000 and NT). It installs fine when I reformat the partition to FAT.

Anybody know why this is happening? There is enough disk space and the drive is defraged. The windows error indicates that this could be a corrupt compressed file format. But it works fine on FAT!

Anybody run RC5000 Setup on NTFS systems?
Thanks
Ron

Post 2 made on October 10, 2001 at 17:27

Peter Dewildt

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I've successfully installed every version of RC Setup and PE onto NTFS.

Have you tried downloading a fresh copy of the install kit? NTFS can pick up file errors that are not picked up on FAT. My kit is 4,927,901 bytes.

Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400

OP | Post 3 made on October 10, 2001 at 19:04

ronjer1

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I just downloaded a fresh copy and it's the same number of bytes as yours, but I still have the same problem.

This is hapenning with Win 2000 and NT 4. It's driving me up the wall!!!

Thanks for your input.
Ron

OP | Post 4 made on October 11, 2001 at 12:07

ronjer1

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I found the problem!
I had tweaked my NTFS performance by disabling the 8.3 DOS name creation in the registry.
i.e. HKLM/SYSTEM/CurrentControlSet/Control/FileSystem/NtfsDisable8Dot3NameCreation=1.

After setting it to 0 the install worked. I guess there is some type of DOS 8.3 filename dependency with the way files are packaged in this executable.

That's what I get for tweaking....
Ron

Post 5 made on October 11, 2001 at 18:41

Peter Dewildt

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That could explain a problem that some users reported with PE a fair while ago. They found that PE would only work if they changed the location of the TEMP directory to be C:\TEMP. It didn't work when it went to C:\Documents and Settings\etc.

Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400

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