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Topic:
becoming a Nevo dealer?
This thread has 25 replies. Displaying posts 16 through 26.
Post 16 made on Thursday September 28, 2006 at 10:16
Stealth X
Senior Member
Joined:
Posts:
November 2005
1,177
On September 27, 2006 at 03:37, the_zap_gun said...
The operation of the screen itself in response to touches
awful (with respect to determining which button on the
touch screen has been pressed). I believe a previous
post described it a "finicky", which is probably quite
a generous description. I had three Nevo's (believing
that the screen was faulty) before I came to the conclusion
that that's how the screen is.

The transmission of IR commands is painfully slow - macros
of even just four/five commands seem to take forever (and
that’s even without including delays).

But probably the worst problem is that the Nevo sometimes
misses the de-selection of a hardkey and continues to
send the IR code until the hardkey is re-selected (or
another button is pressed) - not ideal if the button in
question is volume up!

Ok, all new products (and some not so new) have bugs,
but an inaccurate/unreliable touch screen and “runaway”
IR codes transmissions are pretty fundamental problems.

FYI, they seem to have fixed the "finnicky" t/s issues with the last update(2.0). and i personally havent experienced any runaway IR command issues, although i have read here where others have. it seems to me alot of these issues are encountered mostly by those using Wifi.
Post 17 made on Thursday September 28, 2006 at 17:09
the_zap_gun
Long Time Member
Joined:
Posts:
October 2005
118
On September 28, 2006 at 10:16, Stealth X said...
FYI, they seem to have fixed the "finnicky" t/s issues
with the last update(2.0). and i personally havent experienced
any runaway IR command issues, although i have read here
where others have. it seems to me alot of these issues
are encountered mostly by those using Wifi.

My comments were based on using Nevo with v2.0 and IR only.
Mike
Post 18 made on Tuesday October 10, 2006 at 18:39
lalartu
Long Time Member
Joined:
Posts:
August 2006
44
I get run away IR commands daily from hard and touch screen buttons (2.0 version and no WiFi use). I'm starting to regret the purchase. My old P.O.S sony RM-AV3000 remote was more reliable and PREDICTABLE than the NEVO.
Post 19 made on Thursday October 12, 2006 at 14:22
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
Try this:

Calibrate the screen in the settings menu and be VERY precise. Do not touch any portion of the screen with your hand while tapping the X. Make sure you tap the screen when done or it does not save the calibration.

The repeats come from a rare, incomplete button press. Add a 100 ms delay to the offending buttons, before the ir code. The problem should go away.

You will not notice a 100ms delay when using the remote, as it is so short.

I have tried this with excellent results.

Yes, it is a minor workaround but it should solve the problem.

Dave
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
Post 20 made on Friday October 13, 2006 at 18:35
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
On September 26, 2006 at 17:03, Springs said...
Carl...

Here we go again huh?

I told UEI and the distributor that this was not a good
arrangement. I EVEN BET ON IT WITH ONE OF THE STAFF.

So when did you become the expert on distribution practices? You are just a programmer, not the principal of the business, correct? Please tell us what was wrong with the arrangement. I am waiting to learn something about distribution practices. Even though I have been involved with distribution practices for about 25 years now. I would really like to learn something from you. And while you are at it, I am going to add you you to my list of experts in not only the Nevo SL (in which you have never programmed not even one client remote) as well as distribution design and methodology. Where did you get your degree in distribution strategy? Which workshops have you attended. Have you ever been responsible for distribution strategies where you work? How about in a former life? How much national distribution business have you been personally responsible for? With what companies?

So yes I won.

Actually, what the F Carl... If I so much as breath a
negative thing about Nevo you are on my ass.

Carl is one smart guy and yes he should be on your ass because you have no credentials with the Nevo SL remote. Go program a pronto or something, will you?


Did I say the product sucks?

Well, let's see. In the past 200 posts you have basically said that and more, with your regular drivel.

DId I say that the staff is a bunch of jerks?

Let's see, I think it started with John White, the nicest guy in the world who was at the time, their only tech support guy. You called him a jerk and basically went on one of your rants about UEI at every level. Do you want me to revive your old posts and show everyone what a jerk you were?

Did I say they had no bussiness in the custom world?

Not in so many words, but in the last 200 posts in the Nevo forum, you have more than implied that. Maybe 200 times more than we needed. Keep your thoughtless, moronic comments to yourself. Go program a pronto or something...

Is it me just don't like me or are you that big a fan of
UEI that you feel you have to come at me all the time?

Carl is a smart guy and he recognizes what we all recognize. It would be better here if you just stayed away and kept your big trap shut. Especially since you have never programmed a Nevo SL for a client.

your buddy - Dave
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
Post 21 made on Friday October 13, 2006 at 19:10
lalartu
Long Time Member
Joined:
Posts:
August 2006
44
(The repeats come from a rare, incomplete button press.)
If it is rare than I should not be seeing it happen daily.
Post 22 made on Friday October 13, 2006 at 19:10
lalartu
Long Time Member
Joined:
Posts:
August 2006
44
I have been using delays, but, after the IR command. I changed the delay to before the IR command and all seems fine now. Thank you (ddarche) for the input. Also, the screen is properly calibrated. I get runaway commands from my favorite channel icons from time to time. It will blast duplicate commands IE: the channel icon is programmed for (554 select) and will some times blast 5555444 select. Very odd and rare.
Post 23 made on Friday October 13, 2006 at 19:25
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
I know this may sound silly, but take a split-second longer to complete the button press. Don't "flick it", press it. Many would think that I am a whacko for even suggesting that there is a method for pressing a screen button and it should not be necessary with any remote but that is what we see.

A few other pointers:

Make sure your screen icons do not overlap in any manner. I am not talking about the button, rather the dotted line area around the button when you select it with NevoStudio. Buttons that overlap can be really troublesome. Make sure the "margins" are not touching each other.

Are you using custom buttons you brought in from somewhere else or are you using the buttons from the Nevo Gallery? Buttons brought in from some other places may not have the appropriate level of alpha-transparency and may also cause pressing problems, especially if you imported custom buttons for channel icons from on the web. They can make it very difficult to troubleshot unless you have a lot of computer graphics experience.

Make certain you have delays between the channel #'s, like this:

Link to cable box - 1
Delay 100 ms
Link to cable box 5
Delay 100 ms
Link to cable box 7
delays 100 ms
Link to Cable box (select) (If your unit requires a enter or select key, change as needed.

Actually, the Nevo SL has built-in delays and you can usually forgo the delays and just stack the IR commands, without delays. But if you are having trouble with your cable/sat box, add the delays.

Hope this helps - Dave

Last edited by ddarche on October 13, 2006 19:57.
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
Post 24 made on Friday October 13, 2006 at 20:27
Springs
Super Member
Joined:
Posts:
May 2002
3,238
I thought we condensed this Dave...and I was even pointing out how Carl and I cool with eachother, or I thought so.

Whos doing the ranting these days Dave?
Post 25 made on Friday October 13, 2006 at 20:36
lalartu
Long Time Member
Joined:
Posts:
August 2006
44
No overlaps on the screen, I'm very methodical about icon placement. The channel icons where converted from a pronto file (could be the problem). I'm not usng a cable box, the Mitsu TV I have uses a cable card. I did not set 100ms delays between each numerical IR command due to the remotes slow respones with macros. I will give that a try. Cool remote so far. I enjoy the ease of making changes and trouble shooting.
Post 26 made on Friday October 13, 2006 at 20:57
ddarche
Mr. RemoteQuest
Joined:
Posts:
February 2002
2,309
On October 13, 2006 at 20:27, Springs said...
I thought we condensed this Dave...and I was even pointing
out how Carl and I cool with eachother, or I thought so.

Whos doing the ranting these days Dave?

Read your email.

Dave
Dave D'Arche
http://RemoteQuest.com
Fine Home Theater Remote Controls & Solutions - Programming services for most remotes
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