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Topic:
Problems connecting
This thread has 5 replies. Displaying all posts.
Post 1 made on Thursday June 26, 2003 at 11:37
breon
Lurking Member
Joined:
Posts:
January 2003
4
I setup my wireless network and and iPronto. I clicked on the "upgrade iPronto" and now I'm stuck on a blue screen. The screen reads as follows:

"the iPronto will connect to the network to download software. For best results, please connect the AC power supply and remain within range of the wireless access point. Press one of the buttons below the screen to continue."

I push the buttons, it looks for the network, and then the screen comes back. I'm stuck. I cannot return to the user interface. The reset button does nothing. Pulling the battery does nothing.

Is there a "hard reboot" option on this thing? If I leave the battery out longer will it reboot?

Help
breon
Post 2 made on Friday June 27, 2003 at 01:49
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:
October 1998
28,738
Taking the battery out *is* a hard reboot.

Next time, after hitting RESET hold down the scroll wheel during bootup. This will access a special setup menu. Configure all network options manually - IP, DNS server, wireless settings, etc. This should allow it to connect to the update server and re-flash the firmware. DHCP sometimes doesn't work right.

For another else with a similar problem - remote locking up on reboot - do the same thing but also access the configuration option that marks the remote for update. If you already have the latest firmware, when you reboot it will check everything and say you don't need an update - but then gives an option to force an upgrade. This has solved all "lock on reboot" problems I've had.
Post 3 made on Thursday July 17, 2003 at 23:08
Ernie Bornn-Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,038
Daniel,
where do we get the latest firmware? I found iPE 2.1 here on your site, but there was no mention of any version of firmware at all.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 4 made on Friday September 12, 2003 at 07:54
bassfiend
Long Time Member
Joined:
Posts:
September 2003
149
I was a little confused by the "For best results..." message as I couldn't get the iPronto past that screen...

...however what it should say is "We won't let you update the firmware whilst running from battery power - make sure it's plugged in to the PSU!"

Once I plugged in the PSU it would happily go past the "For best results..." screen and update.

Phil
Post 5 made on Tuesday September 16, 2003 at 04:22
Daniel Tonks
Wrangler of Remotes
Joined:
Posts:
October 1998
28,738
LOL, well, it is accurate... by not plugging it in it's safe to say that your firmware upgrade experience most certainly wouldn't be the "best"!
Post 6 made on Thursday September 18, 2003 at 04:42
bassfiend
Long Time Member
Joined:
Posts:
September 2003
149
I can see a whole new line in ad campaigns...

"The new Ferrari F360 - for best results add fuel"

;-)

Phil


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