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Topic:
Solution to those who can not connect MX-980 with CCP
This thread has 55 replies. Displaying posts 46 through 56.
Post 46 made on Wednesday January 10, 2024 at 17:53
hdtvluvr
Long Time Member
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September 2002
406
FWIW, I have a Mac M2 running parallels with Windows 11 Arm. I installed CCP and never installed Mobile Device Center and I can connect to a MX-780 without issues. Is there a difference between connecting to the 780 and the 980?
Post 47 made on Wednesday January 10, 2024 at 18:13
Merv
Long Time Member
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November 2003
43
On January 10, 2024 at 17:53, hdtvluvr said...
FWIW, I have a Mac M2 running parallels with Windows 11 Arm. I installed CCP and never installed Mobile Device Center and I can connect to a MX-780 without issues. Is there a difference between connecting to the 780 and the 980?

Unfortunately there is a difference. MX-980, MX-5000 & MX-6000 all need WMDC to connect.
Post 48 made on Sunday May 12, 2024 at 10:01
jhawker1
New Member
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May 2024
3
Can you provide the complete instruction for Windows 11 on a regular PC (not Apple Parallels). Please and thanks.
OP | Post 49 made on Monday May 13, 2024 at 10:49
Diamond Dog
Long Time Member
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172
On May 12, 2024 at 10:01, jhawker1 said...
Can you provide the complete instruction for Windows 11 on a regular PC (not Apple Parallels). Please and thanks.

Instructions are exactly the same. I am on Windows 11 now and just walked through it to make sure
Post 50 made on Monday May 13, 2024 at 14:38
kdp99
Long Time Member
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April 2004
146
I totally failed to get it to connect to my Win7 system, spent ages following the notes.

I then tried this win10 file

WMDC-fixes-for-Win10.msi.

from

[Link: junipersys.com]

Quick re-boot and it works, WMDC says connecting for ages, never finished, but my MX980 connect fine.
Post 51 made on Wednesday May 15, 2024 at 22:58
jhawker1
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On May 13, 2024 at 10:49, Diamond Dog said...
Instructions are exactly the same. I am on Windows 11 now and just walked through it to make sure

I have followed the directions. When I get to the "install the mx-980 driver" part I'm not sure what to do. Honestly I tried all 3 that are in my library. But they all reference super old Windows versions (Vista and XP). I thought maybe XP would do the trick but not so much. So now I'm stuck. Thoughts?
OP | Post 52 made on Thursday May 16, 2024 at 10:16
Diamond Dog
Long Time Member
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172
On May 15, 2024 at 22:58, jhawker1 said...
I have followed the directions. When I get to the "install the mx-980 driver" part I'm not sure what to do. Honestly I tried all 3 that are in my library. But they all reference super old Windows versions (Vista and XP). I thought maybe XP would do the trick but not so much. So now I'm stuck. Thoughts?

Are you using CCP?

My instructions do not mention installing any drivers
Post 53 made on Thursday May 16, 2024 at 12:53
kdp99
Long Time Member
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146
Never had any issue with XP, and as I stated in my post a few above Win 7 was resolved with the Win 10 tool.
Post 54 made on Friday May 17, 2024 at 08:36
jhawker1
New Member
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May 2024
3
Yes, using CCP. Can you possibly just repost the exact directions that worked for you as a reply here? It appears I'm getting confused with some other directions that have been posted. Sorry for all the confusion. Just want to get it working and it seems I'm close but just missing some probably obvious step.
Post 55 made on Friday May 17, 2024 at 08:48
KC Goewey
Junior Member
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Posts:
December 2023
3
Try this:
1.Install MDC (CCP/Tools)

2.If you are unable to change the driver to microsoft usb you need to disable Windows Driver Signature Enforcement.
With the computer running, hold the shift key and reboot.
Choose Troubleshoot > Advanced options > Startup Settings and click the Restart button.
When your computer restarts you’ll see a list of options. Press 7 on your keyboard to select Disable driver signature enforcement.
Your computer will now restart and you’ll be able to install the Microsoft USB driver

3.Go to device manager. Make sure the remote is plugged in and awake. Locate the the remote entry in device manager (ususally under Mobile Devices). Double click it and select the driver tab. Select update driver. Select browse my computer for drivers. Select let me pick from a list. Deselect Show compatible hardware. In the Manufacturer column selecte Microsoft. In the Model column select Microsoft USB Sync

4.Go to Services, Select "Windows Mobile-2003 based device connectivity, select log on tab, unselect "This account", select Local system account, the check off Allow service to interact with desktop. Next select Windows mobile-based device connectivity. Set log-on tab, unselect "This account", select Local system account, the check off Allow service to interact with desktop. Go to General Tab and select start services.

5.Run CCP, try to download file. It will probably hang. Unplug remote, the replug back in. and try again.
OP | Post 56 made on Friday May 17, 2024 at 13:48 ...it's new!
Diamond Dog
Long Time Member
Joined:
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May 2003
172
On May 17, 2024 at 08:36, jhawker1 said...
Yes, using CCP. Can you possibly just repost the exact directions that worked for you as a reply here? It appears I'm getting confused with some other directions that have been posted. Sorry for all the confusion. Just want to get it working and it seems I'm close but just missing some probably obvious step.

Its the first post in this thread
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