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Topic:
Solution to those who can not connect MX-980 with CCP
This thread has 46 replies. Displaying posts 31 through 45.
OP | Post 31 made on Wednesday October 5, 2022 at 14:22
Diamond Dog
Long Time Member
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May 2003
169
On September 1, 2021 at 22:49, TheNeckBeard said...
Confirmed this works on Windows 11 too. Thanks!

Do you have the Pro or Home version?

I am hoping this will work on the Home Version of Windows 11
Post 32 made on Monday January 23, 2023 at 12:26
Merv
Long Time Member
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43
On December 12, 2020 at 03:53, Compass said...
Hi Folks,

Been ages since Ive needed to fiddle with my remote/s. I have 2 MX-980's and a MX-880.

Anyways, I'm having a hell of a time getting them to connect to my pc after putting Windows 10 on.

Windows 10 Home 64 bit(10.0 Build 1904
In 'Device Manager/Mobile Devices' it shows up as 'URC USB Sync MX2'

I have added the command prompt scripts as above and both completed successfully.

In 'Device Manage/Other Devices' there is 'Unknown Device' with an exclamation mark, I'm assuming it has something to do with that,

No matter what I do, I cant seem to get "Windows Mobile-2003-based device connectivity" to show in 'Services'

Any advice appreciated

Iíve been trying to get this working on windows 11 all afternoon. And this is the same problem Iíve got. Although Iíve installed WMDC it cannot be found in the computer. Itís not in Services. In fact a search of the hard drive shows nothing with that name.

Compass said in a later post that he had worked it out, but unfortunately didn't
say how

Any help greatly appreciated
OP | Post 33 made on Tuesday January 24, 2023 at 10:55
Diamond Dog
Long Time Member
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169
On January 23, 2023 at 12:26, Merv said...
Iíve been trying to get this working on windows 11 all afternoon. And this is the same problem Iíve got. Although Iíve installed WMDC it cannot be found in the computer. Itís not in Services. In fact a search of the hard drive shows nothing with that name.

Compass said in a later post that he had worked it out, but unfortunately didn't
say how

Any help greatly appreciated

Did you ever get this resolved? If so How?
Post 34 made on Friday February 17, 2023 at 00:23
I-INSTALL-IT
Lurking Member
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November 2005
8
Brother u just saved me hours of crap shooting, Thanks soooo Much
OP | Post 35 made on Friday February 17, 2023 at 09:52
Diamond Dog
Long Time Member
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169
Glad it helped
Post 36 made on Wednesday April 12, 2023 at 22:05
jsuarez
Long Time Member
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November 2006
61
Thank you for this 🙏.
Had no issues with my 990 but was at it for quite a bit with my 980 since updating to Win 11.
Post 37 made on Wednesday October 25, 2023 at 17:04
jucava
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19
Post 38 made on Wednesday January 3, 2024 at 00:25
Compass
Long Time Member
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March 2010
64
@Merv, sorry I never saw your post until I needed to research how to install CCP on a new Win11 pc, hope you have it sorted by now.

I copy/pasted the entire URC program folder from the old Win10 C/Program Files(x86) to the new Win11 Program Folders(x86) then followed the below instructions to get the new Win11 pc talking to the remote(MX980 in this case),

[Link: urcfaq.knowledgeowl.com]
D.I.L.L.I.G.A.F
Post 39 made on Saturday January 6, 2024 at 12:08
kdp99
Long Time Member
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143
Done all this on Win7 as administrator, but can't start the service, get this error message ? Any one else had it


Post 40 made on Saturday January 6, 2024 at 15:37
CZ Eddie
Long Time Member
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75
Try creating a new user account on your Windows 7 computer and install it there.
Post 41 made on Sunday January 7, 2024 at 11:44
kdp99
Long Time Member
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143
Thanks, tried that but the same result. Its probably more a windows issue than a remote control one, so will see if I can get windows help and post the solution if I get it here.
Post 42 made on Sunday January 7, 2024 at 13:04
Brad Humphrey
Super Member
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Posts:
February 2004
2,591
You have to install Windows Mobile Device Center (WMDC).
Not sure how to get that to work on a Win7 machine but here is a link to articles that will get you going:
[Link: junipersys.com]
Post 43 made on Sunday January 7, 2024 at 13:52
kdp99
Long Time Member
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143
Thanks I do have it installed and the service is there, just won't start. I have raised a microsoft question.
Post 44 made on Tuesday January 9, 2024 at 21:29
CZ Eddie
Long Time Member
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75
I vaguely remember having issues with the mobile device driver version a long time ago. This is the filename I've got:

drvupdate-amd64.exe

File version 6.0.5824.16387

Just curious by why are you running Windows 7 instead of 10?
Post 45 made on Wednesday January 10, 2024 at 06:57
Merv
Long Time Member
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43
On January 3, 2024 at 00:25, Compass said...
@Merv, sorry I never saw your post until I needed to research how to install CCP on a new Win11 pc, hope you have it sorted by now.

I copy/pasted the entire URC program folder from the old Win10 C/Program Files(x86) to the new Win11 Program Folders(x86) then followed the below instructions to get the new Win11 pc talking to the remote(MX980 in this case),

[Link: urcfaq.knowledgeowl.com]

Hi Compass,
Thanks for the reply. I was trying to get CCP running on an Apple MacBook Pro M1 (Apple silicon). using Parallels 18 and Windows 11 Arm installed as a VM.

CCP installed ok, but getting Windows Mobile Device Centre to install was the real problem . The install file (drvupdate-amd64.exe) despite its name is the install program and an update. When installing it should install the driver update first, and then the program. Unfortunately it will only install the update. There is no indication that its failed. The install just stops and ends before the second part.

Your reply got me thinking about this again, so I installed VMware Fusion Player 13.5 & Windows 11 Arm (Fusion Player has a free license for non-commercial use). I was hoping that maybe it was a Paralells problem and that Fusion Player might succeed, but it does exactly the same thing.
So as far as the new Macs with M processors, Iíve had to admit defeat.

What I have got that works is an older Intel based MacBook Pro. this has Parallels 18 and a Windows 11 VM. WMDC installs fine. You also need to instal WMDC-fixes-for-Win10.msi file from junipersys.com.


Merv

Last edited by Merv on January 10, 2024 18:15.
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