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Page 23 of 31
Topic:
Professionals use URC Control Room for software
This thread has 452 replies. Displaying posts 331 through 345.
Post 331 made on Thursday January 29, 2009 at 09:20
JoeFlabitz
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On January 28, 2009 at 17:22, dcapone said...
That is my plan of last resort if I cannot find some assistant
online. What

is the typical turnaround time for URC authorization?

If you are signing up with a distributor, it should be pretty quick. I got an account w/D*L in a day. Regional distributors could be quicker, if you have your documentation in order. To sign up with URC direct requires a whole lot more...
Post 332 made on Thursday January 29, 2009 at 10:42
dcapone
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Yeah, I contacted URC directly and they said once I open the account with the manufacturer rep, the rep will provide an access code for the URC web site where I can register an account.

Would your asterisked supplier be referring to a company out in the southwest of the country (avoiding providing the state to keep it as confidential as possible in a public forum)? I have an account with them, however, I did not think that they were authorized for the URC line. They sell a lot of stuff as 2nd tier and out of their territorial restrictions if its the company I a thinking of. If they are authorized, and will be able to provide an access code, I will just call them up (granted they haven't heard from me in about a year).
Post 333 made on Thursday January 29, 2009 at 18:02
JoeFlabitz
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Yep.
Post 334 made on Friday January 30, 2009 at 13:03
dcapone
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Thanks, I have obtained the software.
Post 335 made on Sunday February 22, 2009 at 22:41
Ralph03
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Can't someone provide me the live update software for a mx-3000 i would really appreciated. I bougth my remote off a website call craigslist and it didn't come whit any support.

Thank all
Post 336 made on Sunday February 22, 2009 at 23:40
39 Cent Stamp
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On February 22, 2009 at 22:41, Ralph03 said...
Can't someone provide me the live update software for a mx-3000 i would really appreciated. I bougth my remote off a website call craigslist and it didn't come whit any support.

Thank all

Did you check the downloads section at craigslist? Go to products/support/downloads... then pick your model (MX-3000) then choose your operating system and click the download button.
Avid Stamp Collector - I really love 39 Cent Stamps
Post 337 made on Monday February 23, 2009 at 00:05
Darnitol
Universal Remote Control Inc.
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Thanks... I'll be sure to take care of this as soon as possible.

Edit:

doh!

I fell for this too. Dang... it's gonna be a long week!

Best regards,
Dale

Last edited by Darnitol on February 23, 2009 10:43.
I'm a member of the Remote Central community, just like you! My comments here are my own, and in no way express the opinions, policies, or plans of Universal Remote Control, Inc.
Post 338 made on Tuesday February 24, 2009 at 20:01
Ralph03
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The website it like recycler .com u meet the seller anywhere u want and the seller didnt have any software ?
Post 339 made on Sunday March 8, 2009 at 10:42
elv2000
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Can anyone help me. I need a copy of the MSC editor for my msc-400. I bought it from an authorized dealer but he doesn't want to give me a copy of the software.
Post 340 made on Sunday March 8, 2009 at 13:04
JoeFlabitz
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On March 8, 2009 at 10:42, elv2000 said...
Can anyone help me. I need a copy of the MSC editor for my msc-400. I bought it from an authorized dealer but he doesn't want to give me a copy of the software.

Take it back... Buy it from someone who will give you the software.
Post 341 made on Monday March 9, 2009 at 10:59
blakrj
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What Joe said - take it back, There are plenty of other good dealers willing to supply software and good prices.
Post 342 made on Tuesday March 10, 2009 at 11:39
amik
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I have an MX-800 that originally came with the updatable version of the editor (I bought it from an authorized dealer). However, I had to reload my hard drive and now the old version that I have (1.12.203) no longer works. It has the live update feature, but when I attempt to use it, it just says: "Download Failed." I assume this is because URC reorganized their web site, because when I attempt to use the Help, Go to Web Site menu, it also fails to find the correct page.

So, I have the updatable version, but it is no better than the version I can download off URC's site because live update is broke. Actually, it's worse, because it is an older version.

So, I want to contact URC and get the most recent version (I have a receipt from the dealer), but the last time I contacted customer service, I never received a reply. Does anyone have a contact email @ URC that I can use that will actually result in a response of some sort?

Thanks!
Post 343 made on Thursday March 12, 2009 at 17:50
jmacdonald
Active Member
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695
I've been reading on a few threads that people in the Montreal area don't know who or where to call for URC product or custom programming.

I just want to let them know that I can help them. I'm on the south-shore of Montreal.

They just need to PM me.

Thanks
John / Simplevu
[Link: facebook.com]
[Link: simplevu.com]
Post 344 made on Sunday March 22, 2009 at 09:32
acucu
Long Time Member
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37
their isnt a mx-6000 download
SA
Post 345 made on Sunday March 22, 2009 at 17:17
Greg C
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The download is on the dealer site, I just looked. The software is only available to dealers.
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