All of these people here complaining for such things as getting their screens replaced are end users who bought them from eBay, etc. If they had been bought legitimately, they would simply call the CI that they bought it from, and UEI would replace it. You bought it from Flea Bay (as someone aptly named it) so this is what you deserve! Stop bitching as you did not buy it from a CI. You are just too damn cheap!