Under "File" on Nevo Studio there is an "upload to MyNevo" choice. This allows you to upload and save a configuration for an s70 on a Nevo server and your customer can download it to their remote through WiFi. Thus saving a trip to the customer's house. I know that the customer has to take the battery cover off and turn the unit off, then back on while holding down some buttons, but I just can't remember which ones. Thanks