If you purchased a Nevo remote on eBay, than you are purchasing from a "non-authorized" reseller. As much BS as they post they are still a non-authorized reseller. They typically sell the product in the grey market and do not know anything about the unit nor how it operates, etc. Also, they are not your dealer of record when you need service or support. Most likely they will not answer any queries after you have purchased the product, nor will assist if you need service, etc.
The only authorized resellers are custom installers who have passed Nevo tests and have become authorized. More importantly, consumers should also be aware that high-end custom installers are also likely "Nevo Certified".
So, if you want to buy a Nevo product from the right source, they should be from Nevo authorized as well as Nevo certified dealers. Then you know you are buying from a good source.
These Ebay sellers are crap resellers who simply sell the product at very low prices. If you buy on eBay you might likely be buying from some middle-aged wife in Omaha who is making a 2nd job out of selling Nevo remotes. I kid you not!!
