In my opinion URC's continued poor policy change and poor treatment of customers who purchased their products and now have software troubles is a disgrace. A terrible move that only has bad affects on URC's customers and not accomplished anything else.

Although I like my URC remotes, URC's policy change has shown me that they are not a company I care to do business with and that URC has no respect for customers who have purchased their products. It's sad to see that URC has not corrected this policy.