Sorry, didn't intend to redirect this thread. Though not a professional installer by trade, I do all of my own remote programming as well as the rest of my technology at home. I'm a technologist by trade and don't usually depend on installers for these sort of things.
I did speak to UR on Friday and received assistance with the serial number as well as having a discussion re: the policy, BB retail, etc. They were quite helpful and offered to assist if I don't get what i need from an authorized retailer.
Never the less, the software I'm in need of is updateable versions for both my MX-700 and my MX-3000.
Thanks again and sorry to have responded with something off topic. The threads in the other forum are way out of control and have turned completely personal.
On 1165024124, OTAHD said...
Duh! Don't buy from BB! Problem solved!
Software NEVER came in the box. Never, ever, ever.
BB has the full rights to give you the updatable software.
They just choose not to.
Buy from a site like
www.surfremote.com,
www.bluedo.com,
or
www.proremotes.com. They are all authorized. I know
that Surf Remote automatically sends you the updatable
software right after your product is shipped.
Try contacting URC about the serial # issue or see if
Eric responds. Chances are you may just need to enter
it differently. URC has been helpful in all of my experiences.
But, this isn't the place to really discuss the policy.
That monster thread in the other URC forum is.
What MX-700 sofware do you need? Updatable or not?
Best of luck.
