I have an odd issue with the new software. I can install the Complete Control Suite software, but if I try to open the MX850 editor I get an error that it's not compatible with the Control Suite and that I should upgrade it externally, then re-open.

But when I close out of Control Suite and just open the MX850 editor, every attempt to update simply fails.

I was under the impression that dealers would just get new software. Apparantly the new software relies on "older" versions of the software to run. How can I solve this issue.

Also, when I install on a PC that never had the MX850 software to begin with, then the MX850 button in the Control Suite is greyed out and I can't use the editor. Since I now cannot download a standalone version of the MX850 software, am I to assume that this PC will simply never be able to run MX850 editor?

Could URC simply make a master download available to dealers with all the necessary software embedded?

RobZ