I'm sorry to hear that your current installer is not able to do a remote the way you want. If you don't need RF capabilties then I would really consider the MX-3000.It is way better than a pronto as far as ergonomics and programming.

If you need RF then RTI is the way to go. With Nevo the up side is the wifi and being window based for media intergration and programming.That is what sold me.

I wish you were in Missouri because I would like to work with you on a remote.I do a lot of programming for customers that have bought or had another company install their equipment.

I do your common remote, but most of the time I find out about the customer and what they like then intergrate that into the remote.

I'm sure the program is or will be all over the internet, I just don't like the way most DIY's down play our abilities when it comes to this industry.It sounds like AVAD was about as helpful for you as they are for us.