I just rec'd my Nevo and am in the process of going through the update process. I am in Phase 1 of the update. When I started the update, the remote states that it was in USB mode. Shortly after the download to the remote started, the remote stated 'Low Level format'. According to the computer, I am still downloaeing Phase 1. Can anyone share whether this is normal and if so how long does a update typically take? Thanks