Well I just recieved my Q50 from an authorized custom installer. Well I popped in my software read everything and followed directions to a tee. Well when it is done copying files and it says your software installed correctly there is none of the two boxes to check for add MyNevo.com to your favorites or to automatically start Studio Pro. So I just click OK that is all that is there. So then I launch studiopro myself by double clicking and it comes up as you must register your software. Then I click OK then it doesn,t go to the registration screen It goes strait to designs. So then I go up to help and register online and check for Nevo Pro updates are grayed out. Has anybody heard of this? I can't register this thing at all. All I know is I better not have gotten one of these ebayed remotes. I will be p****d. Any help would sure be appreciated. I really want to keep this thing but if this software has that part of it removed what good is it? Any help would sure be appreciated.