Hi,

Do you just have the remote or is there a Nevo Link in the cabinet with the rest of the gear? You mentioned he used wireless download so I think there may be a link.

As an end user you can still try the camera test.

As you mentioned you were having trouble with the TV channel and assuming you are using the TV tuner and not a STB then have a look at the front of the TV. Is there something stuck to the front of it with a very thin cable coming out from it?

If so then that is what will be sending the code to TV. That is what you want to take off (if you feel comfortable doing so) and look at it through a digital camera. Press a channel button and see if it flashes at you.

As Ry-dog mentioned just ask your installer to add a post to this post.


D