Hi bigdeal00,

You need to do more than just press the reset button.

Make sure you are running NSP ver 1.1

In Nevostudio Pro (NSP) go to ecosystem.
connect the NC-50 to the computer via usb.
press the icon that looks like a blue circle with black triangles either side of it.
select factory reset.

alternatively you could pull the power from the nc-50. press and hold the reset button. re-power the nc-50.
keep holding the reset until the light on connect flashes.


on the Q50.
go into settings
advanced
zwave
advanced
factory reset.

Start a new zwave network
follow the steps.
once finished
go into ecosystems
configure
optimize.


Test.
finished

D.