Well, not to get caught up in this discussion. I have always sold Nevo's to two types of clients. 1) the client who wants a good remote and wants to have it professionally programmed to their specifications.

2) the DIY client who wants to do their own programming.

It became clear to me many years ago that both types of clients exist and both have different needs. So, when we set up our business model, we made room for both types of clients.

The DIY guys are good clients and the clients who want a complete solution are also good clients.

If the DIY guys want to buy their remote for a better price through un-authorized sellers than fine. I always warned them of the downside and I tried to fight this trend but it became obvious over time that it was not going away.

So, I embraced both types of clients and they have both been good customers.

Things change and resellers have to change as well.

Dave
RemoteQuest.com