I downloaded my existing program for my Great Room onto the new Pronto and it works great! The other Pronto I am going to put a new program on for my bedroom. What I mean is that I am going to do it myself instead of relying on my Media/Electronics guy. I now have 3 Prontos including the new one I purchased a month ago when my 2 originally crapped out.. It will be interesting to see how long these new ones will last.
Anyway, Philips is standing behind their products and I think thats all anyone really cares about.