On April 8, 2024 at 13:02, shokwaverider said...
Not completely true for us all. But IT folks in particular like to tell others "Have You Tried (Insert the obvious here)? They seem to be unwittingly condescending sometimes, somewhat justified as they do not always know who they are talking to. I personally find that approach very tedious and time consuming. Explaining to them that one knows what one is talking about first saves a lot of back and forth, and more often than not gets to a solution faster.
More often than not, it is the obvious thing that is the solution to the problem. Telling people that you're an engineer does not exempt you from going through the basics first. If you know so much, don't bother the IT guys when you need help. Let us get back to our video games in peace.