CCP 4.11.0412.1

I'm having a very strange problem with 2 devices (Verizon Fios (Arris) STB and Sony BD UBP-X800M2 .

The 'transport layer' IR macros will not fire the command for the device (CCP test or on the remote), however the same command works perfectly from the IR Database Navigator.

Even if I drag the IR command from the DB Nav. directly to the button it doesn't work when it placed on the button.

I've even completely deleted these devices and started over again with the same results.

How can the same IR command work from the DB Nav but not when on the transport layer?

Any ideal where to start debugging this?


WBR
RJ