Thanks. It’s good to know that URC is an option. I’m not a URC fan and I didn’t enjoy their development platform, but I could use it if necessary. Since codes are available, I don’t know why their URC guy didn’t include the Xantech.

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It’s a puzzle. It never was a payment issue. We really have good relations with the customer. I think it was the case that too many influential friends had the customer’s ear. (This is a high end estate, there is an inside pool and two Teslas in the garage.)

At some point our WiFi was replaced and we don’t know why. Recently the replacement failed and is in the process of being replaced again. The real issue with the second WiFi is that a network switch failed. The system was in disarray when we arrived last week (defective switch still in place) and had been partially disassembled. We replaced the switch and reconnected a couple disconnected access points, quickly restoring connectivity in most areas. I don’t know how the second system could have covered the master bedroom. Our original access point (disconnected, hidden away in the attic) for that area was still in place and there was no sign that another had been installed to adequately cover the area.

A potential solution would be to replace the Xantech with Sonos AMP’s. Originally there was no desire to play different music in different areas. Now, with a different spouse, this might be desirable and the customer would have better control of the rooms.