Hi Rob,

I'm hoping you can help me as well... I'm having the same issues with my remote. I am unable to use the select/ok and guide buttons. I have Time Warner, a Philips tv (I set it up using quick remote setup instructions so I am unsure of the code), and a Scientific Atlanta (atlas??) box. I would really appreciate any suggestions/advice/help you can offer.

Thanks for your time,
Erica