You may need to go through the firmware update in NSP 3.0. I have seen NSP 3 fail to recognize the remote even though MDC has seen it.

I just did something similar yesterday when MDC saw the remote and NSP 3.0 did not see it. The firmware update seemed to stuggle a bit and I had to unplug the USB cable and put it back in and then the firmware updater moved through that phase. It later bogged on the next phase until I pulled out the USB and re-inserted and the firmware updater started again and eventually finished. I cannot explain why it did this, maybe others can but eventually it did finish and then worked ok with NSP 3 seeing the remote and completeing the download sucessfully.

Dave
RemoteQuest.com
Expert Nevo Programming and fine home theater remote solutions