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HELP!! My cable remote won't work unless my TV is off!!
This thread has 10 replies. Displaying all posts.
Post 1 made on Wednesday February 25, 2009 at 20:35
hopps31
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I was just wondering if anyone can help fix my problem, I have called the cable company and TV company and no one knows. I have an HD Motorola box DCH6200 and I just bought a Philips 42" LCD 42PFL3603D. Time Warner Cable is my provider and they send out a universal remote for the box which is Universal Electronics Atlas OCAP 5-device. The problem is the cable remote won't run the cable box unless the TV is either off or in the menu setting which I have to do with the TV remote itself. So I have to turn the TV off or in menu and check the cable box to see what channel I am going to and then turn the TV back on or off menu. The is my 3rd remote from the company and my 3rd box, to take out of the equation faulty equipment. I also tried re-programming the remote with the codes in the instructions. I am hoping someone out there knows what I can do!! Thanks!!
Post 2 made on Wednesday February 25, 2009 at 21:56
mickeywheeler1
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Does this problem only occur with your current TV or does it occur with other TV's? Need to find out if it's a TV problem or a cable box problem.
mickey wheeler
OP | Post 3 made on Wednesday February 25, 2009 at 22:11
hopps31
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Only with the current TV. I have hooked the same cable box to an older Philps 27" TV and had no issues. Thanks.
Post 4 made on Thursday February 26, 2009 at 21:20
PeterN
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Sounds like your TV is flooding the IR sensor on the cable box... Is there a "Power Save" mode on the TV or an automatically-adjusting ambient light sensor? Turning that off may help.
Post 5 made on Thursday February 26, 2009 at 23:52
cb1
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hold a magazine or somwthing over the top of the cable box, hanging over it 6 inches ot so, put the remote under the magazine and try to change channels (with TV on) if this works the your tv is flooding the IR on the cable box. )asPeterN said) maybe relocate cable box away from TV some
why have a nice system if you cant operate it, program the remote the right way the FIRST time!
Post 6 made on Sunday March 1, 2009 at 21:08
anyhomeneeds
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On February 26, 2009 at 21:20, PeterN said...
Sounds like your TV is flooding the IR sensor on the cable box... Is there a "Power Save" mode on the TV or an automatically-adjusting ambient light sensor? Turning that off may help.

That is exactly what is happening. Your TV is flooding the IR causing it to overpower the IR from the remote. Move the cable box away from the TV and put up some kind of shield and see how it works then.
"You can't fix stupid."
Post 7 made on Monday March 2, 2009 at 23:20
cb1
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hmm I said that three days ago!
why have a nice system if you cant operate it, program the remote the right way the FIRST time!
Post 8 made on Monday March 16, 2009 at 22:03
Bfhaines
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This won't look good but it works. My tech told me the sensor was being blocked by new high contrast HDTV's. Stick a small post it note over the box sensor,which is just to the right of the channel display. You can now change channels. Mine will work without it after an hour or so,but have to put it on there in the morning when first turned on.
Post 9 made on Tuesday March 17, 2009 at 07:39
Ernie Bornn-Gilman
Yes, That Ernie!
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Bfhaines,
anyhomeneeds said that 15 days ago and cb1 said it three days earlier!
We can't give you a good answer, or maybe any, without the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 10 made on Wednesday October 26, 2011 at 14:29
Randyp1955
Junior Member
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October 2011
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Take a small piece of 25 MM film and tape it over the sensor on the cable or satelite box sensor. This works
Post 11 made on Wednesday November 16, 2011 at 11:28
Ernie Gilman
Yes, That Ernie!
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That's amusing.

Film that makes negatives? Diapositive film?

Unexposed (at least, until you take it out to do this)?

Exposed to dark light, then developed, so basically clear? Since we're dealing with IR, something that looks clear to our eyes might be opaque to IR, so a bit more info would help.

Exposed to some general color, then deveoped, so that to our eyes it looks like __________?

and, the clincher,
Randy, welcome to the site.

Please check the date of the last entry to a thread, then consider whether the original poster (often referred to here as OP) still needs the information.
We can't give you a good answer, or maybe any, without the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw


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