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Topic:
New URC Software and Support Policy
This thread has 3642 replies. Displaying posts 1801 through 1815.
Post 1,801 made on Friday December 8, 2006 at 00:10
Rich_Guy
Advanced Member
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978
On December 7, 2006 at 23:33, Gorignak said...
I support URC, and
I believe you will too if you learn the facts on your
own. But if I'm wrong, then hey, at least you came to
that conclusion on your own smarts.

Now it would just be nice if URC supported all their customers that were hurt by their retroactive policy changes. That's all we are asking here.
Post 1,802 made on Friday December 8, 2006 at 01:31
Mark Booth
Founding Member
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November 2001
62
On December 7, 2006 at 11:23, Gorignak said...
And as I've said before, while I don't necessarily
think it was "immoral" for URC to retroactively change
their software distribution policy, I do agree that it
probably could have been handled in a better way.

immoral: deliberately violating accepted principles of right and wrong

URC's action of retroactively removing the live update feature was just plain wrong and it wasn't an accident.... they did it deliberately. An immoral action to be sure.

Mark
Post 1,803 made on Friday December 8, 2006 at 01:37
beanagee
Long Time Member
Joined:
Posts:
December 2002
29
I am new to this thread since my remote has been working fine for the last few years. However, I recently bought a new DVD player so I needed some updated codes. To my surprise, the new policy. My serial number is not accepted on the support page and I cannot recall where I bought the remote. I did buy it on the net but I did not think I was doing anything wrong. Retroactively changing policies on innocent and legitimate users is wrong and immoral. I have been a VC for the last 20 years and I would never allow a company, as a Board member, to treat their customers in this manner.
Post 1,804 made on Friday December 8, 2006 at 05:00
BigPapa
Super Member
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3,139
On December 7, 2006 at 17:52, Rich_Guy said...

Funny BP I searched reviews for your Fujitsu plasma you
love to endorse I found the reviews were really not all
that favorable for such an expensive brand, I think I
will stay with Panasonic.

That's your un-educated choice to make Rich.

You're totally full of shit and there's no doubt now that you're not here to help anybody, you're here to win an argument. You probably googled "Fujitsu Plasma review" and the first hit came up to plasmatvbuyingguide.com. A site that is supported by online vendors who sell Panasonics. Either you're a total sucker, or you're corrupt beyond the point of being disingenuous.

Here is one line from a review of Fujitsu:

"They are moving product from their myriad of model numbers,
primarily through small, profit hungry specialized AV
retailers and installers."

Is this some kind of 'proof' of all the ignorant BS you've been propagating on this thread? I suppose that since it was stated by technical reviewer on a site promoting online sales of competitor's products, it's an objective opinion. What a joke.

The full review can be found here:

[Link: plasmatvbuyingguide.com]

You mean a 28 month old review that grades a midline commercial/digital signage model that we've never sold? In that very review, the reviewer stated that there's no difference between commercial and consumer grade sets other then a few BNC connections and such, which is not true. But go ahead and believe it, it's what you want to believe Rich. It conveniently fits your rhetoric, although it's not based in reality or pragmatism.

You're clearly not objective at all. I don't know how you deal with yourself propagating this kind of BS. Panny makes some good stuff, and Fuji is not the holy grail, but Fujis have better pictures than most of the other sets. Panny also makes some junk too. I suppose I could go to a website and find a review that blasts some Panny and fawns over a Fuji, but I would be lowering myself to your level.

You pull crap like this Rich, you're going to get hammered. I'd stick to the whining and harping on URC.
Post 1,805 made on Friday December 8, 2006 at 08:59
oex
Super Member
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April 2004
4,177
On December 8, 2006 at 05:00, BigPapa said...
Panny makes some good stuff,

For the price. So does Kia


and Fuji is not the holy grail,

You mean I wasted my money putting 2 of them in my house? I ripped myself off. BP you suck. I thought I had good sets only to realize I have crap.
Diplomacy is the art of saying hire a pro without actually saying hire a pro
Post 1,806 made on Friday December 8, 2006 at 10:06
roddymcg
Loyal Member
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September 2003
6,796
Really now Rich, comparing a Fujistu to a Panasonic properly set up, Really??

I have put in maybe a dozen Panny's for budget systems, and I have installed dozens of Fujitsu's for the main rooms and there is no legitimate comparison.

Thats like comparing a Ford to a Benz, the Ford is a decent ride, but there is no comparison.

Comments like that kill your credibility.
When good enough is not good enough.
Post 1,807 made on Friday December 8, 2006 at 10:10
Rich_Guy
Advanced Member
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May 2006
978
Don't worry BP, I know I hit a sore spot, I have nothing against Fujitso I just thought the line "They are moving product from their myriad of model numbers, primarily through small, profit hungry specialized AV retailers and installers." worked pretty well since it was endorsed by the same folks that support MX-850's for $1000. Yes I am not familiar with Fujitso sets so I thought I would check them out I looked at quite a few search results the consensus seems to be they are good sets but over priced and seem supported mostly by CI's.

Anyway I do like Panasonic, here's my choice the Panasonic TH-50PH9UK.

OK enough for the off topic subject. The fact is I like URC MX-800/850 remotes I just do not like a company treating its customers so poorly as URC has. What URC did was wrong and they need to correct the problems they brought upon their customers. I am not asking for anything so hard to conceive just for customers to be treated fairly and everyone receive the software w/updates that should be supplied for their remotes.
Post 1,808 made on Friday December 8, 2006 at 10:20
Rich_Guy
Advanced Member
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May 2006
978
On December 8, 2006 at 10:06, roddymcg said...
Really now Rich, comparing a Fujistu to a Panasonic properly
set up, Really??

Yes I know it's terrible..... almost like compairing a $230 dollar MX-850 to a $1000 dollar MX-850. LOL
Post 1,809 made on Friday December 8, 2006 at 10:58
BigPapa
Super Member
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3,139
On December 8, 2006 at 10:10, Rich_Guy said...
Don't worry BP, I know I hit a sore spot...

No Rich, that's more BS. What you hit was the last remaining shreds of your own credibility as someone who has any wisdom about this industry. Comparing Pannys to Fujis takes the cake.

I have nothing
against Fujitso I just thought the line "They are moving
product from their myriad of model numbers, primarily
through small, profit hungry specialized AV retailers
and installers." worked pretty well since it was endorsed
by the same folks that support MX-850's for $1000.

Huh? You mean the 'line worked pretty well' as in antagonzied CI's? It did. But instead of hitting our sore spot (we're used to it), it clearly made you out for what your really are, a malcontent agitator who again demonstates a lack of knowledge about our industry despite copious explanations.

Besides, your statement says the 'line' was endorsed by the same people who support MX 850's, as in plasmabuyingguide.com endorsed MX850's for a $1000. I don't think you meant that.

Yes
I am not familiar with Fujitso sets so I thought I would
check them out I looked at quite a few search results
the consensus seems to be they are good sets but over
priced and seem supported mostly by CI's.

Again, the internet is all truth, but the guys who do this for a living you 'mistrust.' You see a pattern here Rich. You would rather trust an essentially nameless webpage instead of a human being that spends his time installing plasmas and calibrating them. Oh, that's right, since a website that sells Panasonics said we're 'profit hungry specialized installers,' then it must be true since we install Fujitsus. You've been played.

Anyway I do like Panasonic, here's my choice the Panasonic
TH-50PH9UK.

Why? Because it's cheaper than a Fuji, or performs better? Compare it to a P50XHA51US. That would be a better comparision than the 'objective' review you proposed earlier. Funny, they haven't done a Fujitsu review in over two years. Maybe because they aren't a dealer?

OK enough for the off topic subject.

LOL, that would be wise on your part.
Post 1,810 made on Friday December 8, 2006 at 11:02
BigPapa
Super Member
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3,139
On December 8, 2006 at 08:59, oex said...
You mean I wasted my money putting 2 of them in my house?
I ripped myself off. BP you suck. I thought I had good
sets only to realize I have crap.

But don't you feel better knowing you paid an exhorbinant markup to an overpriced installer? Oh, wait....

I was merely trying to give Rich a little bone, he's been taking a beating of late. I think one of his buddies should show up and run interference.
Post 1,811 made on Friday December 8, 2006 at 11:23
oex
Super Member
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4,177
On December 8, 2006 at 11:02, BigPapa said...
I was merely trying to give Rich a little bone,

Well you missed. Ouch, my arse

As for that crazy quote about Fujis dealer structure, I posted that EXACT quote last spring just for laughs. I am very familiar with the site. What a joke. As for Fujis being overpriced, I would like to see a price reduction instead of the silly rebate thing.
Diplomacy is the art of saying hire a pro without actually saying hire a pro
Post 1,812 made on Friday December 8, 2006 at 18:56
roddymcg
Loyal Member
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6,796
On December 8, 2006 at 10:20, Rich_Guy said...
Yes I know it's terrible..... almost like compairing a
$230 dollar MX-850 to a $1000 dollar MX-850. LOL

Just stick to hating URC my friend. That is a very sad statement you made.
When good enough is not good enough.
Post 1,813 made on Friday December 8, 2006 at 21:58
Rich_Guy
Advanced Member
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978
On December 8, 2006 at 10:58, BigPapa said...
No Rich, that's more BS. What you hit was the last remaining
shreds of your own credibility as someone who has any
wisdom about this industry. Comparing Pannys to Fujis
takes the cake.

BP I have never viewed a Fuji so I cannot make any comparison I was only interested as you seemed to like them so much. My taste in plasmas is Pioneer and Panasonic for the money I went with Panasonic one of the best picture qualities at a very reasonable price. I am very happy with my decision.


Besides, your statement says the 'line' was endorsed by
the same people who support MX 850's, as in plasmabuyingguide.com
endorsed MX850's for a $1000. I don't think you meant
that.

Just as always you mis-read things here, replace "it" with "Fujitso"

Again, the internet is all truth, but the guys who do
this for a living you 'mistrust.' You see a pattern here
Rich. You would rather trust an essentially nameless webpage
instead of a human being that spends his time installing
plasmas and calibrating them. Oh, that's right, since
a website that sells Panasonics said we're 'profit hungry
specialized installers,' then it must be true since we
install Fujitsus. You've been played.

As I said before I make my decisions on many factors not just any one. I looked at about half a dozen reviews all were some what similar as to Fuji being good but "overpriced". I choose that review to post as I said because I got a kick out of that one line as you know my feelings about CI's pricing when I was told about $1000 dollar MX-850's so I was not trusting the reviews opinion I found it funny as it matched my own opinion on CI remote charges. As for Fuji's I have made no conclusions. I researched Panasonic before buying and love the choice.




Why? Because it's cheaper than a Fuji, or performs better?
Compare it to a P50XHA51US. That would be a better comparision
than the 'objective' review you proposed earlier.

I choose Panasonic for me because of it's superb performance and excellent price. Pioneer is excellent but at a considerably higher price. I have not compared it with Fuji myself. No I don't just trust anyone's opinion I compare things myself.
Post 1,814 made on Friday December 8, 2006 at 22:39
roddymcg
Loyal Member
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6,796
Thats the thing Rich, there is nothing wrong with a Panasonic. They can make that display look decent, for the money they are. You discount and talk smack about something in which you admitidly have no clue about. But you keep popping off with coments that do not hold any water around people with many years of experience.

I have heard the $1000 MX850 comment a few times. I have no clue what the cost of this piece is. But I do have a couple of questions about your comment and sale. Does this price in include the RF module, the installation of any emitters, hooking up equipment different or properly, any recalibration of the surround sound and display. And on top of all this the final programming, testing and teaching the client?

Add all of this up and a grand does not really sound all that expensive. But what the hell do I know, I just do this everyday.
When good enough is not good enough.
Post 1,815 made on Saturday December 9, 2006 at 00:26
Rich_Guy
Advanced Member
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978
On December 8, 2006 at 22:39, roddymcg said...
Thats the thing Rich, there is nothing wrong with a Panasonic.
They can make that display look decent, for the money
they are. You discount and talk smack about something
in which you admitidly have no clue about. But you keep
popping off with coments that do not hold any water around
people with many years of experience.

LOL, I can hold my own very well with over 20 years very active in home theater as a hobby.

I have heard the $1000 MX850 comment a few times. I have
no clue what the cost of this piece is. But I do have
a couple of questions about your comment and sale. Does
this price in include the RF module, the installation
of any emitters, hooking up equipment different or properly,
any recalibration of the surround sound and display. And
on top of all this the final programming, testing and
teaching the client?

This was the price for a MX-850 and MRF-250 with programming, as quoted by a poster here on Remote Central who after seeing his itemized bill was shocked what the remote cost and said he was returning it. He paid $15,000 plus for a system I believe.

Add all of this up and a grand does not really sound all
that expensive. But what the hell do I know, I just do
this everyday.

Sounds ridiculously expensive to me, I have $219.00 dollars in mine and wouldn't have wanted anyone to program it but me. I understand some people may like their remote programmed for them but that is an outrageous price to pay, for that much money I would gladly do it everyday, hmmm program 5 remotes a week for $2000 dollars not to mention the huge markup for MSRP, yikes!
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