I cannot get my MX-3000 to learn any remote codes any more. Used to work fine.

I reset the remote via the "system" menu (press main), pressed the reboot button under the battery cover, tried a different configuration file, went back a few versions of the firmware/software. Nothing seems to help. Everything else is working fine.

Any ideas? I hope this is not a hardware issue.

Dino

That's a strange one. Have you tried the new version of the software that came out yesterday? (1.20.138)

Mike
www.SurfRemote.com

Yes, in fact that's what I thought "broke" it originally. I went back a few versions and still no go. I even installed the software on another boot sector of my computer (dual boot) and it acts the same way for that install too.

Any other ideas?

Do you get any response from the software when you try to learn a command (ie: GOOD, FAIL)?

Well, at first I didn't think it was working with any of my original remotes, but now it seems to be OK with all but one, my Sony HS10 projector. I replaced its batteries and it didn't help. I learned commands from this in the past without any problems, and the original remote works fine to control the projector.

Also, even though the other remotes seem to teach OK, it's kind of hit or miss. It seems more picky than it ever was and fails to learn quite a bit.

Mike, when it fails with the HS10, it basically just times out. It's as if it doesn't see the IR at all, or doesn't recognize it. I believe Sony uses a fairly common 40kHz carrier.

Dino

A few more interesting notes.

If I try to learn with the 2-Learn command, it does recognize the Sony HS10 remote on the first press, but then times out when learning the step 2. So it does see the HS10 IR OK, it just can't learn it in the 1-Learn mode.

Also, when I go to learn a command, some times the status says "failed to learn" immediately even before I press a button on the sending remote.

Weird.

I finally got it to learn two times, but the carrier frequency shows up as 100kHz, and the command is junk meaning it doesn't control the projector with this code.

And then it just stops wanting to learn from the HS10 remote again.

Sorry for all the posts.

This message was edited by dinom on 05/29/05 18:44 ET.

I don't have a solution but I've had a very similar problem with Inday codes and Crestron infrared codes. It only learns in the 2-learn command, but even then it's hit or miss. With the Inday codes, after over an hour of trial and error (and 'pulsing' the button on the remote to-be-learned) I eventually got all 4 of my buttons to work. With the Crestron codes they won't work at all, but I can learn them into an MX-850 and get them to work (strangely though I can't get them to repeat as they do on a Pronto).

Anyway, you have a kindred spirit out there. I still push the URC remotes at work (vs. Crestron and Pronto) but I'm leary of the day I find the one customer whose equipment I just won't be able to learn properly.

RobZ

So RobZ, would you guess that my MX-3000 isn't "broken" really and that this is simply a feature of the remote?

I know for sure I learned a few commands from this component a few weeks ago and they seemed to work fine. That's why I'm thinking something must have happened, but who knows. I'll probably call URC on Tuesday and see what they say. In the meantime I'll try learning from all my other remotes again and make sure that they are at least reliable. If I'm getting hit/miss with all the other remotes, I'll be thinking something may be wrong with my MX-3000.

Dino

Same problem here....

What codes are you trying to learn from the HS10 which have not been included I have an HS10 and most of the built ins seem to work ok?

For Me my Problems arise from the Sony DB-940 Receiver.

My MX-500 and prior MX-1000 controlled the volume perfectly. The new MX-3000 can not learn the volume from the origional remote and the built in codes do not work at all. I Was able to learn a code via the MX-500 but it does not work the same the volume does not change without multiple presses and then it steps wrong.

Scott, the "input" select command for the HS10 doesn't seem to work from the built in data base. Does it work for you?

I also need the discrete command for "component". As far as the "input" and "component" commands, I was able to import them from a Pronto ccf file using the Universal Browser, but they are not 100% reliable. It's as if they don't repeat enough times to work 100% of the time. But, since the "repeat" function of the MX-3000 doesn't work for "learned" (or imported Pronto) commands, I can't make it work any better. Sometimes the projector just ignores the commands. The built ins for the HS10 work much better as I can increase the repeats to 5, for example, and that seems to make them more reliable.

Could you try learning any HS10 commands into your MX-3000? I would like to determine if I'm not the only one seeing this with this particular remote.

Also, do you have reliable IR commands for "input", "component" and "DVI" (which is just a macro of "component", then next "input").

I would really appreciate your help with this.

Thanks,
Dino

Looks like I don't pay attention when I read..... ( Finally figured it out when you said DVI)

I have a Sony HS10 but not a Projector. It is rear projection. Sorry about that... It looks like all my remote functions work and are progrrammable on that remote but I am assuming the Projector is not the same.


My Sony Receiver however is doing exactly what you are seeing. commands which need repeat like the volume are either ignored or stop so instead of the volume changing smoothly, it jumps wildly or doesn't move at all. Creating macros for my 4DTV receiver is even worse. almost all of the commands are ignored. I had to but in 1 second delays after each button in the macro sequence to get the correct effect. Were talking 5-6 second macros. Shortening the delay increases the unpredictability.

Currently I am worse off then I was before I got this remote. Besides the horrible battery life I am still using 3 remotes... Guess I should have learned from my other URC experiences.

My 3000 is hit or miss on a lot of IR I try to learn. Sometimes it takes half a second to say "....GOOD" and other times I can get it to learn the IR at all. I thought it was just my remote but I'm glad to hear that someone else is having learning issues besides me. (sorry it's you Dino)

Noel