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Topic:
Buttons "sticking" with latest firmware....
This thread has 13 replies. Displaying all posts.
Post 1 made on Monday September 12, 2005 at 10:54
Goshdarnit
Long Time Member
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186
Has anyone else had this problem since the last update? I now have a problem whereby when I press a button, it will sometimes stick in the "pressed" state, and I cannot press any other button, or do anything with the "stuck" one until it clears itself. It can remain in this state for 30 seconds or so. It is particularly annoying when I am forward winding my Tivo through the adverts, as it often sticks on Fast Forward and ends up several minutes into the program before I can do anything about it. Then I have to rewind to the start. And sometimes it sticks again, making it wind back to where I started (or sometimes even further)!

It always did this occasionally, but it has become MUCH more frequent since the latest update.
Post 2 made on Wednesday September 14, 2005 at 14:21
SirKalle
Long Time Member
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130
Hello Goshdarnit,

yes, I have the same behavior with my iPronto and the NetX. I thought it's the NetX - without I don't have the problem?!

The problem occurs if the iPronto turns off to save power and if I then press a key of touch the screen it needs several seconds until the pressed key is released. During that time the NetX LED shows "green". Usually nothing happens, I mean, the command is gone. If I press the button again everything is normal again.

This has something to do with the "wakeup" of the iPronto.

Sad. Very sad. I thought I am the only one with this problem.

I really hope Philips will fix this shortly. Maybe with the "WPA" encryption?! :-)

Best regards,

Kalle
Post 3 made on Wednesday September 14, 2005 at 21:47
ChrisKober
Founding Member
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May 2002
71
I have had this problem since beta testing but philips thought i was crazy or making shit up.
OP | Post 4 made on Thursday September 15, 2005 at 06:56
Goshdarnit
Long Time Member
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186
On 09/14/05 14:21 ET, SirKalle said...
Hello Goshdarnit,

yes, I have the same behavior with my iPronto
and the NetX. I thought it's the NetX - without
I don't have the problem?!

The problem occurs if the iPronto turns off to
save power and if I then press a key of touch
the screen it needs several seconds until the
pressed key is released. During that time the
NetX LED shows "green". Usually nothing happens,
I mean, the command is gone. If I press the button
again everything is normal again.

This has something to do with the "wakeup" of
the iPronto.

Sad. Very sad. I thought I am the only one with
this problem.

I really hope Philips will fix this shortly. Maybe
with the "WPA" encryption?! :-)

Best regards,

Kalle

What you're describing is a different issue. I also have that one, where it takes a while to "wake up". I understand the reason for this, as it has to re-establish a connection with the NetX via Wi-Fi. It's a bit of a pain, but I understand why it is this way (batteries would last about 2 hours if it had to keep the Wi-Fi connection alive full-time).

No, my problem is while the iPronto is awake. I have already pressed a button and it has worked (for example, Fast Forward). With Tivo I usually press it twice to get a decent Forward Speed. Often, that second press works, but the button stays "pressed" and nothing can be done until it decides it's had enough of playing, when everything goes back to normal. By that time, however, you're halfway through the program you were trying to watch!
Post 5 made on Friday September 16, 2005 at 04:05
jfranklin
Long Time Member
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November 2004
14
I also have this problem , mainly when using NetX the button sticks and the light on NetX remains green until it finally loses connection altogether.
I have equipment in cupboards and it has now got so bad I have abandoned the NetX and am using Powermids via IR on the Ipronto which kinda defeats the object of WIFI capability and wasted over 600.
I have been having this problem for some time , cannot remember exactly when it started but I know it was shortly after I changed my Router from 802.11b to b/g in mixed mode so maybe it is that.
Interestingly I have 2 Ipronto and 2 NetX and the problem occurs in any combination.
My NetX will not work for differing lengths of time after a sticking problem.
Please let me know if u have any ideas.
OP | Post 6 made on Friday September 16, 2005 at 11:39
Goshdarnit
Long Time Member
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February 2003
186
On 09/16/05 04:05 ET, jfranklin said...
I also have this problem , mainly when using NetX
the button sticks and the light on NetX remains
green until it finally loses connection altogether.
I have equipment in cupboards and it has now got
so bad I have abandoned the NetX and am using
Powermids via IR on the Ipronto which kinda defeats
the object of WIFI capability and wasted over
600.
I have been having this problem for some time
, cannot remember exactly when it started but
I know it was shortly after I changed my Router
from 802.11b to b/g in mixed mode so maybe it
is that.
Interestingly I have 2 Ipronto and 2 NetX and
the problem occurs in any combination.
My NetX will not work for differing lengths of
time after a sticking problem.
Please let me know if u have any ideas.

Again, this sounds like a different issue, as my iPronto does not lose its connection afterwards. It just locks ofr about 30secs to a minute and cannot be used. Always just after a button has been pressed. This happens with both hard and soft buttons.

As for your problem, just out of curiosity, do you have some sort of filesharing software running on your PC? I used to use eMule, but found that it interefered with the reliability of the Network. Someone explained to me that it slowly fills up the router's buffers. The end result was a similar effect on my NetX to the one you describe, and that has stopped being a problem since I stopped using p2p software.
Post 7 made on Tuesday September 27, 2005 at 04:56
jfranklin
Long Time Member
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Posts:
November 2004
14
I am running Azureus, Buffalo Linktheatre and Vaio Media on a Sony Mediaserver which is switched on 24/7, I will switch them off for a day and see if it helps.
Cheers for the input , I will let
Post 8 made on Thursday August 17, 2006 at 18:39
tokey63
Long Time Member
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Posts:
August 2005
30
I was having that same problem (while awake) with both my pronto ng and both of my ipronto. I thought it was a problem with my ipronto. I dropped and damaged (weird contrast, not cracked) the screen (didn't mind paying depot fee). I came across a deal another and it was acting the same way. I even bought another router and made it a "B" completely open network using all static addresses for the net x's and iprontos. Still the same. Sometimes when i "wake" them up, they work for the first 2 commands, then it starts "sticking" and it will work fine, for about 10 more commands then stick. That's clearly a bug and i would think they could make it hold connection or simply the freeze may not be a connection issue, but a processing or OS issue. If they could fix that, they might have a good product. I would even set aside the fact this thing does not have a cradle and the fact this thing can't send an RF single. You would think for the amout they are asking for MSRP, this thing could do something right. If I'm going to pay $1300, I might as well spend an extra $500 and get me a Crestron (it doesn't stick and it doesn't take 8 seconds to change pages and has a cradle and can send RF signal for true home automation). Boy it would be nice Philips could fix those minor bugs.
Post 9 made on Friday August 18, 2006 at 15:52
Grimmace
Long Time Member
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Posts:
February 2003
156
This is a problem Phillips knows about. The only suggestion they gave me was to but a .1 second delay before (and or after, I do both) the command in the Ipronto. It basically solves the problem, but now I cannot get the volume to go up and down without having to press the volume for each increase. It will not go up and down by pressing and holding the button. Beats getting the speakers cranked up or shutdown unknowingly. The big issue is Phillips does not see this as a big enough problem to issue another upgrade. Remember, this is a dead product to them, and they basically do not support it.
OP | Post 10 made on Sunday January 14, 2007 at 06:31
Goshdarnit
Long Time Member
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February 2003
186
Update on this for anyone who cares! I just moved home, and in order to test a few things out, I disabled WEP on my router and set it up with MAC filtering. This seems to have cured my "sticking buttons" completely, and has also massively reduced the delay on first waking up the iPronto. I'm guessing the problem has to do with the handshaking process, but setting your network up with MAC filtering seems to fix it.
Post 11 made on Sunday January 14, 2007 at 12:24
SirKalle
Long Time Member
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January 2003
130
errr, Goshdarnit: You mean, if you disable the encryption completely all "timing"-problems are gone???
Wow - I never tried. But if this is true, how can we operate that damn piece? Buy a special WIFI router which connects this thing "decrypted" only to the internet -> outgoing?

All other trafic would be encrypted using WPA.

Are there routers / access points on the market with such capabilities?

Best regards,

Kalle
OP | Post 12 made on Sunday January 14, 2007 at 13:24
Goshdarnit
Long Time Member
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February 2003
186
What I mean is: disable encryption altogether. Then set up the router with MAC Address Filtering enabled, and only allow access to specified MAC addresses. It's not 100% secure, but neither is WEP, and iPronto won't accept WPA. To be honest, MAC filtering is probably fine for most home Networks, unless you are running an FBI security system or are likely to be targetted by professional Wi-Fi snoopers!

It was a lucky coincidence involving a new router and a new ISP that allowed me to discover this fix. MAC Filtering means only known computers can access the Network, but the actual data transmission is not encrypted, so you won't suddenly get your neighbours leeching off your Internet connection.
Post 13 made on Sunday January 14, 2007 at 22:31
micahTV
Long Time Member
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Posts:
June 2006
74
regarding firmware. I just picked up a used ipronto on ebay and need to update the firmware so I can turn off the tools blue bar. But the update server is no longer there? Any one know how to update the firmware now?

Micah
Post 14 made on Thursday April 19, 2007 at 17:31
reeboks12
Lurking Member
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Posts:
April 2007
1
Hello has anyone got there NETX to work without having the buttons stick? Seems like when im tryin to rewind or volume for example it goes into pressed mode for 20-30 seconds and I cant get out of it until it stops. Works fine for the next 4-5 button presses then goes back into "pressed mode" of the button. I tried adding the .2 before and after each button and it still does not work. I also tried the MAC filtering and that still does not work. Any ideas?


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