My head hurts =)

So I really only want to use the Harmony 360 for switching activities. (Makes it easier on my wife and when my mom babysits) For most things we just use the DirecTV remote or game controllers.

Here is my first problem.. I set my Sony HT-DDW670 to AV1 so that the DirecTV remote controls the volume. Now the Harmony 360 cannot change the receiver's inputs. I can't find a way to tell it that I'm using the receiver set to AV1. The native remote doesn't work with AV1 either so I can't use any learning function. If I set the receiver back to AV2 then the Harmony works but the DirecTV one can't control the volume.

Second problem...
Samsung 46" DLP, I have satellite coming in through the DVI now. The remote worked great when my old satellite DVR was using regular AV Cables. For some reason selecting the "DVI" input in the web setup menu does not actually work with the TV. I noticed somewhere that the remote is sending "InputDVI 1" instead of just "InputDVI" and thought this might be the problem but there's nothing I can find to change that. Setting the input is just a bullet choice next to "DVI". My TV only has one DVI input. My remote only has an input toggle so I cannot use any learning function to teach the Harmony my TV's DVI.

Thanks for any help. I wish these remotes had more powerful software... wizards just don't cut it!! =)

Problem 1 - set the receiver to AV1, then go into the receiver Device on the harmony website and click "confirm IR language". It will tell you to connect the harmony and then push 3 or 4 buttons on the receiver remote and it will select the proper IR language so that it works with AV1.

Problem 2 - first go into Device mode and see if any of the Input commands get you directly to the DVI input. Even if the original remote didn't have such a command it may exist. You're only checking the activity input selection - you need to go into the TV device and "adjust inputs". Make sure you answer all the questions correctly and the list of inputs matches the TV exactly. That's where it determines how to change to the "DVI" input you selected in the activity. My guess is it's setup to send the InputDVI command followed by the "1" command. Fix it there and it will work in the activity.

Thanks for the reply!

Problem 1 cannot be solved in that manner. The closest thing I could find is "Confirm IR Commands" which, as you say, asks me to push a few buttons on the original remote. However as I stated in my initial post, the original remote stops working with the receiver when it is switched to AV1 mode =(

You have to switch both the receiver and the original remote to the same mode (AV1 or AV2). Read the instructions that came with the receiver/remote.

Yes I know. The Sony AAU002 cannot be changed to AV1. This is the root of my problem. Would be nice if Logitech had a "AV Mode" option for the Harmony.

OK! Problem 1 has been solved by your directions, slightly modified. What I did was to use the DirecTV remote since that works with AV1. Even though the only button matching their request was the VolumeUp button, that was enough for the remote to figure it out!

Problem 2 is still being pesky but I think I'm making progress. =)

Alright I am done! I Sherlock Holmes'ed the problem. Eliminate every possibility and whatever is left, no matter how improbable is the only solution. Believe it or not, the TV wanted to be sent "InputDVI3" 3!!! It only has 1 DVI input. =) Ah well, it works now. I am still angry at the pain one has to go through to set the remote up but I'm happy it's all working.

Thank you very much for the concise solution even though at first I thought I had tried those same solutions. Every minor nuance matters in these situations. Thanks again!!

You have to remember that the IR database is shared by many users for various models for the same brand. So a number at the end of an input command name may means a user "new command name attempt number", instead of an "input selection number". That is why it's so important to blindly (make no assumption) try all the commands in device mode and document the results. The Scientific (Sherlock Holmes) approach will always serve you well.