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Topic:
WTF is the problem with URC's database?
This thread has 75 replies. Displaying posts 16 through 30.
OP | Post 16 made on Saturday January 21, 2017 at 10:39
highfigh
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On January 21, 2017 at 07:47, BobL said...
I can tell for Yamaha they are not using the hex codes on the Yamaha CI site and are using the old labels for many of the commands. For instance on the RX-A 60 series what I would call Scene 3 is labeled CD in the database. None of the RX-A 60 series have a CD button or input. Scene 3 is now called NET on the RX-A760/A860 and is called Scene 3 on the A-x060 models. But if you want scene 3 in the URC database you better know the history of Yamaha receivers because Scene 3 is still called CD in the their database.

Someone should go through and clean up their database. many of the Yamaha commands do not change year to year so making your own device or driver in TC for them is highly recommended.

I would be able to see the Yamaha site, but it hasn't allowed me to access it and this is the first of their AVRs I have sold.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
OP | Post 17 made on Saturday January 21, 2017 at 10:51
highfigh
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OK, here's what has happened since I started this thread- I received an e-mail from Hank Eisengrein at URC after he read this and he forwarded the issue URC HQ and to the sales engineer (who also does the URC training) and I spoke with him on Thursday and yesterday afternoon. I e-mailed the file and they tested it on two different Yamaha AVRs- not the same model, but since they haven't changed the codes in years,....

They couldn't replicate the problems. the first things I did after un-boxing was 1) Hard Reset and 2) firmware update.

This is what I was seeing-

AM = displays RemID mismatch
Aux = goes to Phono
Net = goes to V. Aux
USB = goes to Pandora
HDMI 5 = do nothing
HDMI 6 = does nothing
HDMI 7 = goes to Tuner
Straight = Party mode on/off
Phono = view OSD

I don't care about a discrete for AM and FM- I can use the Band command.

The other problem, which is more important since I can teach the commands to the editor (but I REALLY shouldn't have to do this) is that I create my macros and the commands don't work- if the input won't switch, I'm not going to spend the rest of my life making this work.

After taking with Brett yesterday, I guess I need to look at three things as the cause- my computer or the CCP editor, the remote or the AVR. I'll be taking the remote and AVR to the distributor when I go to MX Home Pro training.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
OP | Post 18 made on Saturday January 21, 2017 at 11:10
highfigh
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On January 20, 2017 at 12:44, Ernie Gilman said...
I said it looks like that.

I've got to take that back, though. It's the RTI database that is poorly organized and looks like there's nobody in charge. With URC, I've run into missing commands, particularly discretes, and missing models, but I guess you've got to expect that.

I copied this from your post-

"Looks like what you get when files are sent in by volunteers. I don't know if that's how the URC (and RTI, for that matter) databases came into being, but it sure seems so."

Sure doesn't say "they get the codes from manufacturers".
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 19 made on Saturday January 21, 2017 at 11:29
goldenzrule
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I am bother a Yamaha and URC dealer. While there are some codes missing that I easily grab from the Yamaha CI site when needed, the Yamaha codesets work fairly well. I do believe you are having some.other issue. Weird
OP | Post 20 made on Saturday January 21, 2017 at 12:26
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On January 21, 2017 at 11:29, goldenzrule said...
I am bother a Yamaha and URC dealer. While there are some codes missing that I easily grab from the Yamaha CI site when needed, the Yamaha codesets work fairly well. I do believe you are having some.other issue. Weird

I'd like to know why/how these oddball problems find me. I got into audio sales in early-'78 and started seeing this stuff almost immediately. I got into car audio shortly after and saw things. Bad things. I worked on boats and was trained by the people who developed the engine control programs and then, I got back into AV and in all of these areas, I would hear "Never seen/heard that before". Really? I'M the only one?

It's like the comedian who asked "Anyone call those sex lines?" After no responses, he says "Right- it's a two billion dollar a year industry and I'm their only customer".
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 21 made on Saturday January 21, 2017 at 12:29
goldenzrule
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On January 21, 2017 at 12:26, highfigh said...
I'd like to know why/how these oddball problems find me. I got into audio sales in early-'78 and started seeing this stuff almost immediately. I got into car audio shortly after and saw things. Bad things. I worked on boats and was trained by the people who developed the engine control programs and then, I got back into AV and in all of these areas, I would hear "Never seen/heard that before". Really? I'M the only one?

It's like the comedian who asked "Anyone call those sex lines?" After no responses, he says "Right- it's a two billion dollar a year industry and I'm their only customer".

That happens to all of us. There is always something that happens that other don't see. The easiest thing I would suggest to test is to try on another computer if you have one and see if the codes work normally. If it does, maybe remove CCP and start fresh and your normal programming computer?
Post 22 made on Saturday January 21, 2017 at 14:19
CI256
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The problem with the URC database is that way it is organized into arbitrary categories that haven't been updated to reflect modern devices and also the fact that they try to have every model number in existence for a given product even if the codes are duplicated 100x over.

I am a huge fan of the the ProControl database. Need codes for a Sony TV? Type "son" and it pops up with "Sony TV - All models". I have never had a code not work and I don't need to sort through 100+ different models to find one that works.

Using the "discrete" options in the URC database helps a little but when you need other commands you have to go hunting.
Post 23 made on Saturday January 21, 2017 at 16:02
Slimfoot
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On January 21, 2017 at 10:51, highfigh said...
AM = displays RemID mismatch
Aux = goes to Phono
Net = goes to V. Aux
USB = goes to Pandora
HDMI 5 = do nothing
HDMI 6 = does nothing
HDMI 7 = goes to Tuner
Straight = Party mode on/off
Phono = view OSD|

What code numbers are these?
Sir, my concern is not whether God is on our side; my greatest concern is to be on God's side, for God is always right.
Abraham Lincoln
OP | Post 24 made on Sunday January 22, 2017 at 11:31
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On January 21, 2017 at 16:02, Slimfoot said...
What code numbers are these?

Are you asking for the code set? 1567, which is the one that's associated with htis model in the editor. I also tried 1660 and that didn't work, either.

This leads me to ask- does everyone do a hard reset and firmware update before setup?
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 25 made on Sunday January 22, 2017 at 12:16
Ernie Gilman
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On January 21, 2017 at 14:19, CI256 said...
The problem with the URC database is that way it is organized into arbitrary categories that haven't been updated to reflect modern devices and also the fact that they try to have every model number in existence for a given product even if the codes are duplicated 100x over.

Another problem is that you select a codeset by model number, but when you look at the programming later, that model number is not in the file.

That codeset might be used for twenty to a hundred models, and it seems that the file refers not to the model number you chose, but to the first use of that codeset in the list of models. This is confusing.

If you want to drop the model number that I've chosen, then just give me the number of the codeset. Don't lie to me about what component I chose!
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 26 made on Sunday January 22, 2017 at 12:34
goldenzrule
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On January 22, 2017 at 12:16, Ernie Gilman said...
Another problem is that you select a codeset by model number, but when you look at the programming later, that model number is not in the file.

That codeset might be used for twenty to a hundred models, and it seems that the file refers not to the model number you chose, but to the first use of that codeset in the list of models. This is confusing.

If you want to drop the model number that I've chosen, then just give me the number of the codeset. Don't lie to me about what component I chose!

Do you ever check facts before you post or just throw it at a wall and see what sticks?

Go to the database tab and BAM, there are your model numbers you selected.
Post 27 made on Sunday January 22, 2017 at 13:46
Brad Humphrey
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On January 22, 2017 at 12:34, goldenzrule said...
Do you ever check facts before you post or just throw it at a wall and see what sticks?

Go to the database tab and BAM, there are your model numbers you selected.

What he is saying is:
In CCP = You can go to a Sony TV model XBR55X850D and it will be code set 654.
Later you go back to that file and look at what TV is chosen and it will be a Sony KDL-22BX320. Still code set 654, but it will show the model of the 1st using that code set. Not the original one you chose.
Post 28 made on Sunday January 22, 2017 at 14:06
goldenzrule
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On January 22, 2017 at 13:46, Brad Humphrey said...
What he is saying is:
In CCP = You can go to a Sony TV model XBR55X850D and it will be code set 654.
Later you go back to that file and look at what TV is chosen and it will be a Sony KDL-22BX320. Still code set 654, but it will show the model of the 1st using that code set. Not the original one you chose.

Have never had that happen when opening the file I programmed on the machine I programmed. The only time it doesn't show exactly what I selected in programming is when I didn't program it (ie. I uploaded the file from the remote that someone else programmed).
OP | Post 29 made on Sunday January 22, 2017 at 18:00
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On January 21, 2017 at 12:29, goldenzrule said...
That happens to all of us. There is always something that happens that other don't see. The easiest thing I would suggest to test is to try on another computer if you have one and see if the codes work normally. If it does, maybe remove CCP and start fresh and your normal programming computer?

I can do that, but the commands work when I learn them and if I enter only the AVR in the device list and don't hide any commands, most of the commands work, except for what was in the list that were erroneous. As I wrote, URC tested the commands I sent from the same computer and they couldn't replicate the problem.

This is the computer I use for most needs, although I have another one that has a serial port for those times when I have to use it.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 30 made on Monday January 23, 2017 at 00:07
BobL
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I haven't had the problem you listed but I use my own created device for Yamaha. You could try an older series like RX-A700 code. Another potential problem could be the Remote ID setting in the advanced menu of Yamaha. Remote ID might be set to ID2 instead of ID1, it is worth checking.
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