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Topic:
Has anyone had any experiences with these WBox tv's?
This thread has 47 replies. Displaying posts 16 through 30.
Post 16 made on Thursday August 11, 2016 at 16:04
Synergy_tech
Long Time Member
Joined:
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February 2011
36
The guys at ADI told me that they're rebranded LG. I imagine LG codes would work then.
Post 17 made on Sunday August 14, 2016 at 09:06
Tony Golden
Founding Member
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654
On August 9, 2016 at 11:02, kenbriggs said...
I was told there are discrete codes, in searching their website I found them.

Here's the IR hex code's

[Link: wboxtech.com]

Link for RTI codes
[Link: wboxtech.com]

I don't really care, since I never plan to use one of those TVs, but just so someone else doesn't get misled - there are NO discrete codes in either of those links.
Post 18 was deleted by a forum moderator.
Post 19 made on Thursday December 15, 2016 at 09:38
RBlanch4080
Lurking Member
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December 2016
4
Just to clarify a few things on this thread:
1. These are not Sharp TV. They are manufactured by an OEM in Asia that also builds for many large brands are around the world.
2. Obviously we have no affiliation with Snap AV or Wattbox. The WBox brand is owned by Honeywell, ADI's parent company
3. ADI only sells them into the integrator channel, targeting the light commercial market. We do not sell them to any retailers.
4. These TV were created for dealers, or their customers, who are buying other entry level brands like Insignia, Westinghouse, etc to make more profit and still be competitive. Unlike those brands, there is no retail to compete with and they come with a two year over the counter exchange warranty.
5. The reason for no discrete codes is that to have both VGA and discrete IR would have raised the price to where they are no longer value priced. Believe it or not the IR board and the input board are the same.
6. They are great for restaurants, bars, offices, etc where the end user just wants to buy on price. I would not recommend them for residential applications personally.

I hope this helps. Please feel free to contact me directly if you have any other questions about WBox or anything else AV related at ADI

-Randy Blanchard
Post 20 made on Thursday December 15, 2016 at 16:44
Ernie Gilman
Yes, That Ernie!
Joined:
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30,104
...and Randy neglected to mention he works for ADI.

Randy, I wondered how some random new member knew all that stuff but I just kept reading. When you wrote "we don't sell," my thought was "so why is it important what this random installer sells?" That's when I checked your profile.

It would have been helpful for you to mention your ties to ADI so we could see your connection to this issue from the outset. Even now, all we know is that there's a reason for you to have an ADI email address, so maybe you're not the mail clerk.... What do you do at ADI that you know these things?

Thanks.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 21 made on Monday December 19, 2016 at 01:28
JustinG
Long Time Member
Joined:
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April 2013
193
I think it was pretty obvious he worked for ADI.

Also screw VGA, give me discretes.
Post 22 made on Monday December 19, 2016 at 03:53
Mario
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November 2006
5,681
I don't think there is a single person besides Erie that needs to have Randy's affiliation with ADI clarified.
Post 23 made on Monday December 19, 2016 at 09:56
highfigh
Loyal Member
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Posts:
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8,322
On December 15, 2016 at 16:44, Ernie Gilman said...
...and Randy neglected to mention he works for ADI.

Randy, I wondered how some random new member knew all that stuff but I just kept reading. When you wrote "we don't sell," my thought was "so why is it important what this random installer sells?" That's when I checked your profile.

It would have been helpful for you to mention your ties to ADI so we could see your connection to this issue from the outset. Even now, all we know is that there's a reason for you to have an ADI email address, so maybe you're not the mail clerk.... What do you do at ADI that you know these things?

Thanks.

"Please feel free to contact me directly if you have any other questions about WBox or anything else AV related at ADI" doesn't tell you he works for ADI?

Ever see someone wearing a shirt with a logo and when someone asks if he works there, he replies "No, I just like their shirts"?

I didn't think so.

[Link: lmgtfy.com]
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 24 made on Monday December 19, 2016 at 10:18
goldenzrule
Loyal Member
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8,474
On December 15, 2016 at 09:38, RBlanch4080 said...
Just to clarify a few things on this thread:
1. These are not Sharp TV. They are manufactured by an OEM in Asia that also builds for many large brands are around the world.
2. Obviously we have no affiliation with Snap AV or Wattbox. The WBox brand is owned by Honeywell, ADI's parent company
3. ADI only sells them into the integrator channel, targeting the light commercial market. We do not sell them to any retailers.
4. These TV were created for dealers, or their customers, who are buying other entry level brands like Insignia, Westinghouse, etc to make more profit and still be competitive. Unlike those brands, there is no retail to compete with and they come with a two year over the counter exchange warranty.
5. The reason for no discrete codes is that to have both VGA and discrete IR would have raised the price to where they are no longer value priced. Believe it or not the IR board and the input board are the same.
6. They are great for restaurants, bars, offices, etc where the end user just wants to buy on price. I would not recommend them for residential applications personally.

I hope this helps. Please feel free to contact me directly if you have any other questions about WBox or anything else AV related at ADI

-Randy Blanchard

All this confirms is that this was not designed for the CI market. There is not a single CI on this planet that would ask for a TV without discrete commands. I would not allow a client to dictate what TV we use if we go into it knowing that the set chosen has no discrete commands. They would have to pony up for the next available model that will allow us to provide what they want, with reliable control. This set is a total fail without discretes. Commerical or Residential. May as well stop production cause no way real CI's will deal with these things. Your only chance of moving these is if the Alarm guys come in and just throw them on the wall for clients. That's about it!!!
Post 25 made on Monday December 19, 2016 at 10:19
Impaqt
RC Moderator
Joined:
Posts:
October 2002
6,233
On December 15, 2016 at 09:38, RBlanch4080 said...
Just to clarify a few things on this thread:
1. These are not Sharp TV. They are manufactured by an OEM in Asia that also builds for many large brands are around the world.
2. Obviously we have no affiliation with Snap AV or Wattbox. The WBox brand is owned by Honeywell, ADI's parent company
3. ADI only sells them into the integrator channel, targeting the light commercial market. We do not sell them to any retailers.
4. These TV were created for dealers, or their customers, who are buying other entry level brands like Insignia, Westinghouse, etc to make more profit and still be competitive. Unlike those brands, there is no retail to compete with and they come with a two year over the counter exchange warranty.
5. The reason for no discrete codes is that to have both VGA and discrete IR would have raised the price to where they are no longer value priced. Believe it or not the IR board and the input board are the same.
6. They are great for restaurants, bars, offices, etc where the end user just wants to buy on price. I would not recommend them for residential applications personally.

I hope this helps. Please feel free to contact me directly if you have any other questions about WBox or anything else AV related at ADI

-Randy Blanchard

Thanks Randy. Glad to get your input on these sets.

We hope to hear more from you here in the custom installers lounge.
Post 26 made on Monday December 19, 2016 at 10:24
goldenzrule
Loyal Member
Joined:
Posts:
July 2007
8,474
Reading back what I wrote and I realize it sounds harsh towards Randy. Not the intention. I appreciate him coming in to add some info from the other side of the desk.
Post 27 made on Monday December 19, 2016 at 11:21
highfigh
Loyal Member
Joined:
Posts:
September 2004
8,322
On December 19, 2016 at 10:18, goldenzrule said...
All this confirms is that this was not designed for the CI market. There is not a single CI on this planet that would ask for a TV without discrete commands. I would not allow a client to dictate what TV we use if we go into it knowing that the set chosen has no discrete commands. They would have to pony up for the next available model that will allow us to provide what they want, with reliable control. This set is a total fail without discretes. Commerical or Residential. May as well stop production cause no way real CI's will deal with these things. Your only chance of moving these is if the Alarm guys come in and just throw them on the wall for clients. That's about it!!!

And since electrical contractors know everything about low voltage, they can buy these, too.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
Post 28 made on Monday December 19, 2016 at 11:38
goldenzrule
Loyal Member
Joined:
Posts:
July 2007
8,474
On December 19, 2016 at 11:21, highfigh said...
And since electrical contractors know everything about low voltage, they can buy these, too.

Ok, that too. Either way you slice it, these things were designed to move boxes and not to give the CI a lower priced option.
Post 29 made on Monday December 19, 2016 at 13:03
Ernie Gilman
Yes, That Ernie!
Joined:
Posts:
December 2001
30,104
On December 19, 2016 at 01:28, JustinG said...
I think it was pretty obvious he worked for ADI.

A. You've never screwed yourself by making a faulty assumption? Not even when your mistaken assumption looked like it must be obvious?

B. Jeff at Zektor took pains to tell us from the outset, starting with his friggin' member name, just who he works for. Along the way, Brent has been totally out front and Fred's humorous use of the phrase "my favorite distributor," along with other statements, left no doubt as to where his sympathies lie. And all of those guys gave us solid advice beyond their simple sales needs, so were cooperating and contributing members here. That in itself builds credibility.

Randy made no mention of his actual creds, just launched into product detail. A place I worked once had a guy who could spout all sorts of specs because he read the magazines all night long, but he was worthless with actual experience.

Some of the most irritated slams here have been against members who popped up and started talking up particular products without mentioning that they worked for the company involved. Don't we all want to be sure who's talking?


On another topic, my local ADI, for years, had plenum RG59 but did not have connectors for plenum RG59. More than once, I asked the manager "If I have to go to another business to by BNCs for RG59, and they have the plenum cable, why would I ever come here for cable?" It was at least a year before they had those BNCs. A company with a major disconnect like that could easily order TVs to be made "for CIs"... and not think to include discretes.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 30 made on Monday December 19, 2016 at 13:08
goldenzrule
Loyal Member
Joined:
Posts:
July 2007
8,474
On December 19, 2016 at 13:03, Ernie Gilman said...
I asked the manager "If I have to go to another business to by BNCs for RG59,

What do you mean, go by? Swing by? This is not very clear.
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