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Topic:
UPDATE! WOW internet blackmail at its finest, what to do?
This thread has 59 replies. Displaying posts 46 through 60.
Post 46 made on Thursday July 12, 2012 at 09:33
william david design
Super Member
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On July 11, 2012 at 22:56, GrumpyGus said...
The exact reason I'll never join Angie's list. Too many crackpots out there...

Yeah, I understand about AL. I had a butthead give a lousy review on AL because he said I never called him back even though I called him twice and his wife three times. I was really depressed until I made about $10K during the three weeks after his review...

Last edited by william david design on July 12, 2012 09:42.
Defectus tuus consilium carpere discrimen mihi non constituit.
Post 47 made on Thursday July 12, 2012 at 19:18
Mr. Brad
Advanced Member
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934
On July 9, 2012 at 18:56, Robert Parker said...
Have your lawyer write a Cease and Desist order on his letter head threatening him with legal action for blackmail and Defamation of Character. Then send him a bill for your lawyer's time. I'd also report him to the police and Better Business Bureau just for good measure. The BBB report is to help others that might get the same sh!t from this turd.

I hate to have to use attorneys, but I use the best firm in town as my corporate guys. If you don’t pay (steal from me), threaten one of us or slander my business, I will fight like you were attacking my family. And I have done exactly what was suggested above. I suggest you do the same.

That being said, we are overly accommodating with our customers and go the extra mile all the time. However, you have to draw a line somewhere. Do not put up with threats or defamatory reviews. You actually have the law on your side. Spend the money on an attorney and send letters to both clients.
Post 48 made on Thursday July 12, 2012 at 19:24
sofa_king_CI
Super Member
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4,230
The Sh!tty part of this is that you have to probably spend more money than you made off this clown to protect your business.
do wino hue?
Post 49 made on Friday July 13, 2012 at 02:14
Ernie Gilman
Yes, That Ernie!
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Yes, sofa-king, but by maintaining your reputation, you probably make more money than if you let it get ruined. You have to look beyond this client to the others that will see the reviews.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
OP | Post 50 made on Monday July 23, 2012 at 20:09
3PedalMINI
Loyal Member
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7,860
Just wanted to give a quick update.

Wow, its so worth it to have a good attorney and proof. He sent a cease and diciest letter certified, i also sent an invoice to him for my attorney fees and i received a check in the mail today all $325 bucks worth!!!! with a post it note saying "sorry I messed with you"

So far so good, no reviews anywhere. thanks everyone for your help and incite with this turd. i wish i didnt have todo what I did but sometimes you cant let things like this go. I just hope this asshole learned his lesson and wont mess with anyone else. I feel bad for all the people he screwed over and gave into this worthless pos.

and for anyone that thinks they can run a business without a lawyer your playing with fire, highly recommend you get in contact with one to keep in your "Rolodex"

My attorney is also requesting that i change my phone tree message to "this message will be recorded for quality assurance" and start recording every single phone call, good and bad. Im already writing my script to be sent off and re-recorded.
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
Post 51 made on Monday July 23, 2012 at 20:18
SOUND.SD
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On July 23, 2012 at 20:09, 3PedalMINI said...
Just wanted to give a quick update.

Wow, its so worth it to have a good attorney and proof. He sent a cease and diciest letter certified, i also sent an invoice to him for my attorney fees and i received a check in the mail today all $325 bucks worth!!!! with a post it note saying "sorry I messed with you"

Winning!

Good for you for protecting yourself.

Dont mess with RC members! We've got resources!
Bulldog AV - San Diego, CA
www.bulldog-av.com
[Link: facebook.com]
OP | Post 52 made on Monday July 23, 2012 at 20:21
3PedalMINI
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On July 23, 2012 at 20:18, SOUND.SD said...
|

Winning!

Good for you for protecting yourself.

Dont mess with RC members! We've got resources!

haha yeah!! i honestly wasn't expecting a check, i just sent that as an "up yours" imagine the shock when i opened that up.

I was going to call my attorney and let him know but didn't want to get charged for that call so I just emailed him
The Bitterness of Poor Quality is Remembered Long after the Sweetness of Price is Forgotten! - Benjamin Franklin
Post 53 made on Monday July 23, 2012 at 21:07
ichbinbose
Select Member
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congragulations!
Post 54 made on Tuesday July 24, 2012 at 07:12
netarc
Senior Member
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On July 9, 2012 at 22:05, Hasbeen said...
One thing I'd like to add.  Since my issue with that client, I started requiring all techs and clients to fill out a satisfaction survey before the techs leave.  I actually used a white paper from CEPro for the template.  

It includes everything from wire "neat and tidy" to screens cleaned, internet functional, blah blah blah.  

Could you share the link where the CEPro satisfaction survey can be found?
Post 55 made on Tuesday July 24, 2012 at 07:28
Mario
Loyal Member
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5,681
On July 24, 2012 at 07:12, netarc said...
Could you share the link where the CEPro satisfaction survey can be found?

Yea, Yea... me too
Post 56 made on Tuesday July 24, 2012 at 08:03
william david design
Super Member
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Great news! Save a copy of the check, invoice and post it note.
Defectus tuus consilium carpere discrimen mihi non constituit.
Post 57 made on Tuesday July 24, 2012 at 10:10
cjoneill
Select Member
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2,174
That's awesome. I think I'd frame it rather than cashing it in!

CJ
I'm not a pro
Post 58 made on Tuesday July 24, 2012 at 10:22
goldenzrule
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8,474
On July 24, 2012 at 10:10, cjoneill said...
That's awesome. I think I'd frame it rather than cashing it in!

CJ

I'd make a copy to frame and still cash it :-)
Post 59 made on Tuesday July 24, 2012 at 10:26
jmacdonald
Active Member
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695
I'm glad it all worked out for you!

Kool!
John / Simplevu
[Link: facebook.com]
[Link: simplevu.com]
Post 60 made on Tuesday July 24, 2012 at 10:54
GotGame
Super Member
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I have a hard time with AL, or any similar sites. If hiring a contractor off of AL, I would trust the review as much as a itunes APP review. They are barely worth the effort.
More effort should be put in obtaining email and letters from clients for use as referrals for potential clients.
I may be schizophrenic, but at least I have each other.
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