On July 9, 2012 at 22:05, Hasbeen said...
One thing I'd like to add. Since my issue with that client, I started requiring all techs and clients to fill out a satisfaction survey before the techs leave. I actually used a white paper from CEPro for the template.
It includes everything from wire "neat and tidy" to screens cleaned, internet functional, blah blah blah.
Could you share the link where the CEPro satisfaction survey can be found?
